Difficult to pick up the vehicle. The person at the local business didn’t know what to do. Someone had to drive over to meet me and help. I had to wait for an hour in the hot gravel hot before I could leave with my vehicle. I also didn’t do the check in myself, so I didn’t know the “agreed upon” amount of gas I should leave the vehicle with, and got charged $80 just for gas. This wasn’t a good experience at all.
Emily A
Mikes Corvallis Bargain Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albany, OR 97321
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Customer Reviews
- 4.0 Average Customer Rating
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Nancy was amazingly helpful!!
KATHLEEN PThough the equipment was maintained very well and clean, I had quite a few frustrations using the mobile sign in process, and there was also a “ service traction control” message that appeared on the dash every time we breaked and made a beeping noise. The employee at Mike’s was incredibly helpful not only with walking through the U-Haul app, but also this error that popped up. We were able to drive the U-Haul just fine, however it definitely was an inconvenience especially since they asked me to change pick up locations for my U-Haul because it was quite busy at the in town Corvallis location, and I was only offered a lower mileage rate for this inconvenience as well. I have rented with U-Haul, as well as my family, many times and this is definitely the most frustrating experience I have had so far with U-Haul. I tried to do a good by going to another location to help with traffic flow but I honestly wish I didn’t because of these inconveniences.
Morgan B