Customer Reviews for Milfelt Auto Body
(U-Haul Neighborhood Dealer)

68 reviews

17746 US Hwy 61   Sainte Genevieve, MO 63670

(573) 883-7363

Location Hours

  • Mon-Thur: 8 am - 5 pm
  • Fri: 1 pm - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(573) 883-7363

17746 US Hwy 61
Sainte Genevieve, MO 63670

Services at this Location:

Location Hours

  • Mon-Thur: 8 am - 5 pm
  • Fri: 1 pm - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

No problems returning your trailer.

paul M. 
Rating:
5.0

Customer did not leave a comment.

Andrea E. 
Rating:
5.0

Customer did not leave a comment.

Suzanne T. 
Rating:
5.0

Customer did not leave a comment.

Trevor M. 
Rating:
1.0

I had an appliance dolly requested but the location did not have the dolly available. very disappointed. I hurt myself lifting without the dolly. this is not acceptable.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

danny G. 
Rating:
5.0

Customer did not leave a comment.

Jay F. 
Rating:
5.0

It was all good!

cale A. 
Rating:
5.0

Customer did not leave a comment.

Connie L. 
Rating:
5.0

Was excellent

Anna S. 
Rating:
5.0

Rodney at Milfelt Autobody was very helpful. He helped me load the vehicle onto the trailer and made sure it was secured. He also did a great job in explaining the operation of the trailer. I would highly recommend renting from Milfelt Autobody!

Robert B. 
Rating:
5.0

Customer did not leave a comment.

kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Linda T. 
Rating:
3.0

The gentleman running the location was very polite. My issue is that the person that rented the truck prior to me hit something and put a hole in the top corner of truck causing a hole that I did not notice until it was to late. The day that I used the truck it was raining causing damage to my furniture. When I brought it to the gentleman's attention he told me he knew of the damage and knew it had the damage prior to me having the truck. My frustration is if you where aware of the damage why was I rented the truck knowing causing damage to my furniture.

Justin B. 
Rating:
4.0

after hours drop off, did not have a chance to work with the team here.

Gary S. 
Rating:
5.0

Owner was extremely helpful and friendly. He showed up on day they were closed and we were trying to do online pickup and it was not working. He took time to open up and check us out and get us on the road with the truck we had reserved.

Roy D. 
Rating:
5.0

Customer did not leave a comment.

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

ryan W. 
Rating:
5.0

Customer did not leave a comment.

Brad H. 
Rating:
5.0

Customer did not leave a comment.

Darwin M. 
Rating:
4.0

Customer did not leave a comment.

Darwin M. 
Rating:
5.0

Customer did not leave a comment.

william H. 
Rating:
5.0

Milfelt's customer service was excellent. They did not have the trailer size I wanted in stock, so they had to go to another dealer to get a trailer for me. That was service I did not expect and was most appreciated.

steve S. 
Rating:
5.0

Very nice place and great owner

bobby R. 
Rating:
3.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Good communication.

WES H. 
Rating:
5.0

Customer did not leave a comment.

mark B. 
Rating:
3.0

Truck was nasty, had a terrible smell. Pre registered online, then had to do it again at location so took another 30 minutes. Was not at requested location so 1 day move took 2 days because of delays and additional miles. Get confirmation email on Sunday so every location closed so no adjustments could be made.

Kellen Q. 
Rating:
1.0

the guy running the office was brash to the point of being rude. I would NOT recommend to anyone. Was very verbal on his negative opinions on dealing with UHAUL. He is in need on basic customer service skills

norman M. 
Rating:
5.0

Customer did not leave a comment.

ROBERT M. 
Rating:
5.0

Excellent service and very professional.

kathy C. 
Rating:
5.0

Customer did not leave a comment.

jeffery A. 
Rating:
5.0

Your computer system.

Ruth G. 
Rating:
3.0

Customer did not leave a comment.

RODNEY R. 
Rating:
4.0

Very friendly. Small town hospitality.

WESLEY H. 
Rating:
5.0

Customer did not leave a comment.

Lori N. 
Rating:
5.0

Customer did not leave a comment.

alan S. 
Rating:
3.0

Dropped the trailor off where we told to in Ste. Genevieve, Saturday at 2:30pm. No one was there. So we used the equipment for 24and1/2 hours and no discount as promised. feeling a little frustrated. We could have taken it to Perryville, they were open.

Charlotte B. 
Rating:
5.0

Na

JIM H. 
Rating:
4.0

Customer did not leave a comment.

STEVE A. 
Rating:
5.0

Customer did not leave a comment.

Cathy P. 
Rating:
3.0

Awesome location

UILLIE M. 
Rating:
5.0

Customer did not leave a comment.

KRISTINE L. 
Rating:
4.0

The owner at 17746 US Hwy 61, Sainte Genevieve, MO 63670 was very nice. Great person.

Laurie J. 
Rating:
5.0

Customer did not leave a comment.

MARC C. 
Rating:
4.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

I have worked with Uhaul company many times before, and I have never had such poor customer service from the Uhaul representatives that I spoke with. I was quoted one price, and whenever I arrived at my location, the negotiated price was not what I was charged. Also, I have never had any company offer such little assistance. I needed a Uhaul in Ste. Genvevieve, and I was told that my only option was to pick one up in Festus, where I would have to pay the additional mileage. I was then given a quote for the truck in Ste. Genvevieve where I was supposed to receive a one way rate for the price of the smaller truck. I was charged the price of the largest truck, which was over $100 more than the negotiated price. I will not be using Uhaul services for any of my future moves.

Andrea M. 
Rating:
3.0

Customer did not leave a comment.

Terry C. 
Rating:
5.0

nothing! I recieved great service!

Gini B. 
Rating:
4.0

Customer did not leave a comment.

CURTIS E. 
Rating:
5.0

Customer did not leave a comment.

Suzanne T. 
Rating:
5.0

Nothing! All was great!

WILLIAM H. 
Rating:
3.0

Manager was very helpful and accomodated my time of use needs.

HARRY P. 
Rating:
4.0

Customer did not leave a comment.

Suzanne T. 
Rating:
1.0

This was an awful experience. I had to rent a uhaul to move my Mother from her home of 13 years. It was traumatic for everyone & when a friend returned the vehicle, I told him to fill the gas tank to half full. His misunderstanding cost me $70 in addition to the $133 I spent the day before. $40 to bring the gas level from 1/4 to 1/2 & then a $30 "refuel" cost. What?! I will never recommend Uhaul or their services again!! This made the whole experience worse. "Thanks Uhaul"!!!

HEATHER P. 
Rating:
4.0

Customer did not leave a comment.

MARY A. 
Rating:
1.0

The personnel were EXTREMELY rude.

Joyce D. 
Rating:
5.0

Customer did not leave a comment.

TODD P. 
Rating:
4.0

Customer did not leave a comment.

CASEY M. 
Rating:
3.0

The gentleman inputted the mileage wrong into the computer and it costed us almost 200 dollars extra. Good thing I kept the mileage tag from him. Will not use this location again!!!!

Christine M. 
Rating:
5.0

Customer did not leave a comment.

KATE B. 
Rating:
1.0

Customer did not leave a comment.

WILLIAM Y. 
Rating:
4.0

This is where I finally picked up my truck. I have no bad comments about Milfelt, it is a very good location. My order was placed at Perryville and Uhaul changed it without me knowing. I was told by customer service that Perryville was my "preferred" place so no guarantee of picking it up from there. This left a bad taste in my mouth as it delayed my move by 4 hours.

TADEUSZ O. 
Rating:
5.0

Customer did not leave a comment.

Erin M. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth P. 
No reviews have been submitted for this location.

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