Return location was wrong. The ratchet handles on the dolly straps were so corroded that they wouldn't move. I had to spray wd40 on them or the dolly wheel straps could not be tightened
RICHARD M.
Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chester, IL 62233
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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NB Fuel doubled booked their uhaul which meant I got transferred to Chester. Uhaul gave a 50 dollar credit but that barley covered the mileage there and back from Chester to red bud. It didn't account from my own wear and tear in my personal vehicle plus gas. I got screwed in the deal in my opinion but I needed it done asap.
Nicholas M.Nothing just knowing that we had to move out of there in the rain and she didn't have no remorse on us at all I hope they realize how much they hurt me just to say a big thank you
Susan S.We had go to three different locations to find dolley but we were given $50 refund for our troubles.
John A.Ace Hardware personnel was great. They were super nice and friendly. My complete issue is the computer. I had to wait for 1.5 hours to get my rental. This is ridiculous. The manager had to call three people to be able to rent it out. I am starting to get discouraged with uhaul and the ability to get my rental. Also I tried to reserve days prior but the option for auto transport was not there. This is crazy.
JASON O.