Beautiful Van and excellent customer service
VINCENT C
Customer Reviews for Millbury Liquor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This small operation is much easier, friendly, responsive, and efficient than any of the large facilities I have been to before. I will continue to seek him out first and recommend him to my friends.
John BThe keys to the vehicle were not available at the pickup time.
BRIAN HThere was something wrong with the store’s connection - someone at U-Haul said their server was down. I had to use my phone to go through the app, which was not the easiest. This was not the store’s fault - they were wonderful. Everything else was great. I rented a brand new van and it was perfect!
PATRICIA MThe van was dirty and had items left inside from a previous renter. The clerk forged my name on the contract and accepted things I did not work.
Alicia SI ordered 2 furniture follies and a stand up dolly. When I arrived the person informed me I had to go to a different town in order to pick them up. At no point did you tell me that I needed to do that. The franchise model does not work.
Brian C