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Executive M
Customer Reviews for Milldale Mobile
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would definitely rent from here again. The service was great and the Location was very convenient. I love they have this option vs. going to Plainville.
ARIEL VWe rented a smaller truck for less time than two weeks ago and got charged more for this rental. They overcharged us for gas, they charged a $39 rental fee that was not on our last rental, and they charged the wrong bank account even though we told them when we picked up the truck which card to use. Do not recommend.
Lianne ANothing it’s fine as is
Paulo BThe Truck made a squeeling noise the entire trip down South that we had to listen to.
Cameron PEverything went smoothly
Cheryl SA far superior location, I would use any time. The staff are courteous and knowledgeable.
Derek BTrucks should be cleaned after being returned to the rental location.
John MBoth pick up and return was. Great, both attendants We’re very friendly during the process.
Nicholas BNone
Raymond Dsuper easy and great. Thank you!
Jeffrey HGuy didn’t speak English and had no clue what was happening
Daniel MThe local rep at this location is a scammer. I returned the van with more gas than what was there when I took the van out and he charged me for additional gas. When I showed him the pictures of the gas gauge at time of rental and then return, he refused to correct the billing amount and said I needed to call the 800 phone number to resolve the issue.
Robert RDrop off was a gas station not a U Haul, so very convenient for a drop off but only a drop off.
Sheila HCommunication between offices needs to be more fluid... Meriden Rd was very helpful... Milldale was confused... did not know of my email... from the other office... I wasn't able to just grab and go... he did not... walk around vehicle... check gas.... etc... It was not all bad... because of the Meriden Rd office... they were great...
Michael B