The person at the Cobble Hill location was helpful as I picked up the truck. However the overall U-Haul experience was a bit less than hoped. I booked the truck nearly a month ahead of time to pick up in Victoria, but was notified a couple of days before pick up that one would not be available there, and I would have to go to Cobble Hill to get the truck (a distance of 50 km each way)...a bit of a hassle that I could have done without.
MARTIN M
Customer Reviews for Mini Mall Storage Cobble Hill
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dirty interior. Windows disgusting. Sneaky engine.
Darren BNothing to improve, just keep it up. Super helpful
DANE KI drove the truck approximately 35km and you are trying to charge me for driving 180 miles
James RHave more in town (not one way) vehicles available
MOHAMMED MGreat location for me to drop off as that is the storage facility we had booked. Mohammed was very kind in helping us with the check in process. No complaints.
CARL NEasy and straight forward pick up experience. Vehicle was maintained and Easy to drive. Drop off was seamless.
Adam MThe website hours said it was open on Saturdays but sign on gate said closed
Anna PIt wasn't the store or store owner. It was U'haul and it's supposed 24/7 share a truck. Complete nightmare and a lot of wasted time.
Steve M