The cellphone service in that area did not support the mobile pickup. It made the U-Haul pickup and drop off experience frustrating and incomplete. We ended up driving to a near by gas station to attempt completing the pick up steps. I didn’t record the gas or the mileage correctly and ended up getting charged in excess for gas and mileage. I won’t be renting from this location again.
Charlotte H
Mini Mall Storage Cobble Hill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Cobble Hill, BC V0R1L4
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Customer Reviews
- 3.5 Average Customer Rating
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The person at the Cobble Hill location was helpful as I picked up the truck. However the overall U-Haul experience was a bit less than hoped. I booked the truck nearly a month ahead of time to pick up in Victoria, but was notified a couple of days before pick up that one would not be available there, and I would have to go to Cobble Hill to get the truck (a distance of 50 km each way)...a bit of a hassle that I could have done without.
MARTIN MDirty interior. Windows disgusting. Sneaky engine.
Darren BNothing to improve, just keep it up. Super helpful
DANE KI drove the truck approximately 35km and you are trying to charge me for driving 180 miles
James R