Great staff. Moe handled transaction with professionalism and personality to match.
ERICK C
Customer Reviews for Moes Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was a great experience and totally painless. Moe runs a great shop and I would definitely go there again. Thank you!
GRAHAM WGreat!
ERIC HAlways great service!
ERIC HMo always had great customer service!
DILLON DThe Uhual we got was having transmission issues to where the RPMs will sky rocket up going at a slow speed. You can smell the transmission burning, at one point we pulled over for it due the vehicle not letting us accelerate up to 25 MPH. So we waited 20-30 minutes to cool down. Returned the truck earlier than expected because I wasn’t sure if I would get stranded if I did two more trips with it.
JOSE LGreat customer service and a very easy process. I will definitely rent from Moe’s again.
JEREMY HWe needed a truck last minute and Moe's went over and above customer service to find us one. We just needed it for a few hours and he came though for us. We have moved over the course of the last 20+years and This experience getting a truck was the fastest smoothest most professional experience we have ever had. Moe's was fast, friendly, efficient!!! We are so grateful for the service. We know who we are calling if we need another truck! Moe's ♡
BRIAN SExcellent service.
JENNIFER LNone everything was perfect
JUAN LThe person who helped was very professional.
SCOTT EMo is always very helpful and efficient.
MICHAEL MKEY DROP OFF ONLY
Romeo IThey were so helpful directing us where to park. So kind.
MCKENNA WCustomer service above what one would expect
GREGORY SI always get a friendly and professional service from this location.
CLAUDIA MMoe was great- provided exceptional service and provided a clean van for rental.
WESLEY AIt took a few minutes longer than I expected to do paperwork, hook up and hit the road but the people were personable and friendly. The return was quick and easy.
ALAN SNothing Great customer service friendly atmosphere great experience, renting from this location in Fallbrook, California
ROBERT MGreat customer service
JOSHUA MDid not help disconnect trailer
ARTHUR GThis is the best U-Haul in Southern California. I highly recommend this location. Moe is great, very personable. Five stars across the board.
ANTHONY HNothing. Mo is the best!
OLIVER SVery easy, very fast, really trust worthy guy.
Divante FThe location was good and the staff was very nice and friendly. However, the homeless sleeping around the uhaul equipment was disconcerting
Nicholas HMo was amazing, he made sure I was getting the right vehicle for my move, wasn't trying to upsale me. I would recommend to everyone to use his business.
GLEN BTrucks are getting old, very noisy, gasoline usage is higher than other similar trucks and daily charges are higher than other rentals. The personnel at the location are friendly and courteous. Not sure I'll recommend others renting these old trucks.
FRANCISCO AEasy drop off
Michael MGreat service with a touch of humor, highly recommended.
CORNELIS KI got an hour's worth of run-around when picking up the truck. I would not like to do that next time. I went to two places before Moe's. I was supposed to pick up the truck from Gabriel's.
VICTOR MAlways great!
ERIC HAlways a good experience, good service, good equipment. Thank you!
MARIO PExtraordinary customer service
ENRIQUE MExcellent customer service. Easy pickup and drop off.
PATRICK OMoe and staff were great and very helpful. He made the arrangements for us to pick up the truck at the Covina Location. I was very pleased with both locations as it made it less stressful.. I was dreading the process, but they both made it a great experience.
LEONILA EFast an friendly service. Easy to talk to when I had questions.
MARK CThis location had great service and knowledgeable staff.
ANDREW WMoe’s is family run and treats customers as family. Best moving rental experience ever!!! Definitely 10 out of 10
Cheri MNot safe for a woman to drop off the vehicle at night. A man came out of the establishment and stared at us when I asked him where to drop off the UHaul. He then started recording/taking picture. Maybe it’s better to drop off during business hours but honestly terrifying at night with no one else around.
Grace LEmployees were very friendly and helpful!!
JOSHUA GThe owner is a genius
KAREN FRented more than once from this location. Mo always gives excellent customer service.
MARY MMove is very friendly and helpful during the stress of moving
LYNN DThe owner of the shop where we picked it and returned it was so helpful and very friendly. We are from Texas but if I’m ever in the area again I will drop by just to say hi!
CRESENCIO RAmazing people here at uhaul
SARAH CGreat person I worked with. There was not a front desk and I had to find him. Once found, he was really kind and helpful.
KIRK FNothing. Awesome services
JOHN WMoe is an awesome guy to work with and makes the entire rental process easy. I recommend him and his rentals.
CRISTIAN VNow is great
THOMAS DAlways a good experience at this location
CAROL M