Customer Reviews for Molinos Home Furnishings
(U-Haul Neighborhood Dealer)

6 reviews

236 S Alma School Rd   Mesa, AZ 85210
(Just north of Broadway Rd on west side of Alma School Rd)

(480) 833-9563

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 10 am - 6 pm
  • Sun: 11 am - 3 pm

Services at this Location:

Contact Us

(480) 833-9563

236 S Alma School Rd
Mesa, AZ 85210
(Just north of Broadway Rd on west side of Alma School Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 10 am - 6 pm
  • Sun: 11 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

There was no padlock lock on the Uhaul. Other than that, the Uhaul was in good condition. It was an inconvenience to have to go buy a lock for the vehicle.

Everett A. 
Rating:
1.0

My entire experience was horrible from pick up to drop off. The app doesn't work. I strickly followed instructions to peform a no contact pick up and still had to go inside to speak with a representative. The representative blamed me after I followed their instruction. I was told to go to another location to pick up a floor dolly but once I said "this is so unprofessional", the representative eventually provided the dolly. The truck had fuel pump issues that made it so difficult to fill the tank. After drop off I told the representative about the fuel pumping issue and they said they already knew about it. During drop off there was some technical difficulties with the Uhaul application. I spent 30 minutes trying to submit the photo of the milage and fuel like 20 times and it still didn't work. I went inside the place of business and the representative confirmed the app was not working. They had to call customer service just to check me out. This was overall a terrible experience. Uhaul please do better.

Kerry Y. 
Rating:
3.0

Had to 30 minutes just to be helped. Never got my dolly. When I returned the uhaul I could not find the worker to inform him of this.

BRADY B. 
Rating:
3.0

Customer did not leave a comment.

Doug Tammy K. 
Rating:
2.0

Uhaul truck was parked back in a salvage yard. Needed to drive it through the salvage yard to get out. Although I put in to use my mobile pick up and it allowed me to do so, when I got there I couldn't do that and needed to use the counter. This delayed me an hour because my rental began at 9:00 and they didn't open until 10:00. Although I only drove 25 miles, I put two gallons of gas in to make certain that the gas gauge was well above where it was from when I picked it up. He charged me for an additional 3 gallons which I disputed with corporate and got my money back.

KEITH Y. 
Rating:
2.0

Took over an hour to get my rental, and took 45 minutes to return it.

MORGAN E. 
No reviews have been submitted for this location.

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