Customer did not leave a comment.
Amanda G
Customer Reviews for Moncrief Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I feel like the mileage charge was a lot more than it should have been! Paying $200+ for a one day rental is ridiculous.
Mark JEverything was good
Watasha BIt was kind of difficult to figure out where to park the truck because of the size. This was my only concern.
Elizabeth LMake sure someone is there to help in a timely manner
Anthony Neverything was great !
Breanna BThe representative in the office lied about not being charged of the whole amount or not being charged at all
John GIt was an excellent experience - no complaints at all
Kenny SYou might consider better communication between you and the place I rented from. Talked to Christi with your company and she asked that I come in and renew the contract. I told her I would be in on Friday that the truck was still loaded due to rain. Friday morning Travis Christian came to my address and disabled the truck with it loaded. I'm very upset right now!!!
Gaynell CGreat experience
Lawanda HVery very good and helpful…. I hate having to put someone else’s problem on them but they were very helpful. Although they couldn’t fix the problem they gave me a number that could. Next time I’ll book through them
Porsha JExcellent Service!!
Robbie PLocation needs to be updated in Google maps to be more accurate
Arthur NEverything was fine
Jacques BThe guy was so rude. He made me help him put it on and I had to help him tighten it up. I just hated the customer service there. He wouldn’t even let me pull in and turn around.
Rosalind H