Customer Reviews for Monettes Grocery
(U-Haul Neighborhood Dealer)

53 reviews

4001 Old Cherry Point Rd   New Bern, NC 28560

(252) 636-3254

Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 6 pm
  • Sun: 12 pm - 6 pm

Services at this Location:

Contact Us

(252) 636-3254

4001 Old Cherry Point Rd
New Bern, NC 28560

Services at this Location:

Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 6 pm
  • Sun: 12 pm - 6 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

1. Upon returning the equipment we were told that they would look into everything and NEVER received a response back. 2. The receiving individuals seemed more interested in returning to their conversation with one another rather than assisting in the return of equipment. They never checked to make sure with us that the truck was returned clean, undamaged, or gas levels are good.

haley L. 
Rating:
5.0

Customer did not leave a comment.

Jennie S. 
Rating:
4.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

Dave C. 
Rating:
4.0

Customer did not leave a comment.

Larry Dale H. 
Rating:
3.0

Customer did not leave a comment.

Julia M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS B. 
Rating:
5.0

Nothng. Josh was extremely helpful and nice. Great experience overall.

WILLIAM T. 
Rating:
5.0

A very enjoyable experience they made me feel like part of the family, I would highly recommend them

Joseph N. 
Rating:
5.0

Easy! Friendly people!

KENNETH C. 
Rating:
3.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
5.0

Customer did not leave a comment.

Travis O. 
Rating:
2.0

Lot held a lot of water and needed Gravel, I was so worried of being stuck, I was suggest paving the lot. Very Dirty

FREDRICK S. 
Rating:
5.0

Simple quick and extremely efficient. Best experience ever

stephen F. 
Rating:
5.0

Excellent service

William Z. 
Rating:
4.0

Everything was great!! Easy check in and out process I was a little uncomfortable going into the store because they was a lot of men standing around staring but the guy at the counter was friendly would of gotten 5 stars if the men wasn't in the store

Brunson X. 
Rating:
5.0

Customer did not leave a comment.

MARSHALL C. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

ann E. 
Rating:
4.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Great experience! Highly recommend U-Haul and this facility.

JIM B. 
Rating:
3.0

Include a appliance dolly

mary M. 
Rating:
5.0

I picked a different location to pick up the truck, which was 2 miles away, compared to this location which was across town

Jenny C. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

U-Haul screwed up my order, but monettes set it straight the best they could! Great location!

Grant C. 
Rating:
3.0

The location was not well identified and was less than inviting. The parking lot was full of potholes. The employee had trouble locating my records on his computer and he smelled of cigarette smoke. I am asthmatic and cigarette smoke is one of my triggers.

Lynette K. 
Rating:
5.0

No Josh was very helpful and nice. The experience could not have been any better

Susan M. 
Rating:
5.0

Customer did not leave a comment.

Donna B. 
Rating:
5.0

Friendly and helpful staff. Try to accommodate my last minute request.

PAULEMIL F. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
4.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

PAU T. 
Rating:
1.0

There is an error on the mileage. I drove 75.7 miles but am being charged for 350 + miles. I have already been charged and it is going g to take up to 3 days to have the error fixed. Unacceptable.

brandon R. 
Rating:
5.0

Customer did not leave a comment.

lisa N. 
Rating:
3.0

Customer did not leave a comment.

Erik K. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

William Z. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Customer did not leave a comment.

Edward M. 
Rating:
4.0

The people at the pickup location helped us get hooked up. The people at the drop off location couldn't care less about helping. I am an amputee veteran and these trailers don't have a toungejack so I had to strain to unhook. Awful.

Kevin B. 
Rating:
5.0

Customer did not leave a comment.

Leslie H. 
Rating:
5.0

Customer did not leave a comment.

Teresa G. 
Rating:
5.0

Fast, courteous service from this location. Will definitely use again should the need arise.

Herbert S. 
Rating:
5.0

Friendly; helpful; great advice!

Lessie S. 
Rating:
3.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Wonderful people at Monettes!

Emily C. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

very helpful & customer oriented

Ken Z. 
Rating:
5.0

Customer did not leave a comment.

Joy W. 
Rating:
5.0

Customer did not leave a comment.

Erica J. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
No reviews have been submitted for this location.

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