We found the location via GPS without problem. The drop off location was simple enough. We parked the rental in an area that had other U-Haul vehicles but is not clearly marked. "Cean and inviting" is probably not important here. I would say 'clean enough'. The parking lot is across from the store. When you walk in the store, a gentleman at the counter took our key, nothing more. There was not someone 'official' to collect the key. We were told we would get an email when the truck was checked over. The neighborhood is very modest but not threatening. I would not want to arrive in the dark unless you are familiar.
MARGARET O
Monettes Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in New Bern, NC 28560
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing. Everything was great. And customer service was outstanding
RONALD CEverything perfect so far I just haven’t gotten the mileage difference refund yet. Other than that good
AUSTON DI can't think of anything to improve.
Robert BThere is not any concern for the safety of the driver or equipment. We were told that it was ok that the trailer lights and signals were not hooked up and were told that the police probably wouldn’t bother us. I was assured before booking the trailer that UHaul had everything I would need but they of course didn’t have any light connections .
NICHOLAS L