Customer Reviews for Motorhead

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Motorhead

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dee G.
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David M.
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Harold K.
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Josh H.
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Ashley K.
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They were wonderful and understanding when I had to extend my reservation at the last minute.

Stanley M.
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julie S.
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They answered all our questions by phone and made drop off super easy. Thank you!

Edward P.
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Everything was great ! Even had a truck available on short notice.

Raymond F.
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Nothing at this time. Jeanne the service agent was most professional and courteous.

Sharon D.
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MILES K.
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Bryan W.
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Gabriel C.
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Terry S.
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Great experience, great customer service.

Tonia M.
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Easy to work with and clean uhaul

BOBBY H.
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Nothing, everything was perfect. Very nice friendly people.

Ronald M.
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Customer did not leave a comment.

James L.
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Nice office staff....

Kasey G.
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JOHN N.
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Nothing, it was perfect for me.

Robert S.
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Raymond F.
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Kris W.
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Great friendly service.

Steve S.
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Roger B.
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Lee S.
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this location is usually stellar but for some reason i was overcharged for gas on my latest rental. according to my records, i drove 33mi and used 4 gal of gas (7/8 full). however, upon checkout, i was charged for 8 gal (3/4 full). if you could refund me the $14 difference, i would be happy to award this location 5 stars.

DAVID R.
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Excellent to work with. Have used this location many times.

Eric C.
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The individual at this location is truely a professional, in that she exhibits all aspects of the word. It is particularly noteworthy, because all four encounters have been with this wanderful lady ... who should be given a ' High Five'. Better yet employee of the month.

Eric C.
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Don J.
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The people at Motörhead's are always so nice and friendly. I will recommend them!

Tracie R.
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It was the closest location to my house where I could drop off the trailer. For a novice having to back up a trailer to a specific spot was not enjoyable

Bobby G.
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Great Experience

scott D.
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Customer did not leave a comment.

Dirk V.
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I drove in the lot. The attendant came out immediately and helped me back up to the drop off spot, unhooked everything and I was on my way in 10 minutes.

Hunter T.
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Customer did not leave a comment.

Lee S.
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the only complaints are with corporate hq. this location is just a mile from me but never came up in my online search. also, the proprietors could not get their link to work to your backend and had to restart multiple times.

Brent R.
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I was charged an extra $20+ when I was processing the online return and have questioned this still with no answers. Please call me on my phone number which is on the contract.

Emily M.
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Very friendly! Made my first Uhaul rental experience easy!

Judith H.
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Customer did not leave a comment.

Debra L.
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The area to park the uhaul was unpaved. There wasn't a drop box in the drop off area. I saw one on the wall of the main building, but couldn't access it due to the locked fence surrounding the building. I called uhaul and ended up driving to Farragut, TN to drop off the uhaul. I was offered $100.00 to drop the uhaul off in Knoxville, TN but didn't take the offer because I had no return transportation. Now I wish I had. The place in Kingston was frustrating. I expect more from uhaul.

James P.
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Larry W.
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Matthew G.
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Raymond F.
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Rebcca T.
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I didn't like being charged for another 24 hrs because I needed it longer . There should be a hourly charge if you need longer.

James S.
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Michael M.
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People were extremely knowledgeable and courteous. Equipment was fairly new, clean, and maintained. I'd go back there anytime!

Taylor C.
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KERRY B.
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Absolutely awesome place and love the owners!

Tommy S.
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Very nice people and was very courteous. Pick up time and Uhaul was there no waiting. Easy location to find and get in/out of. WILL use again

Michael F.
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Customer did not leave a comment.

Susan M.
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Just stay exactly how you were with me.

JEFFREY P.
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I was very, very pleased with my rental. The owners were knowledgeable, helpful, and professional. The equipment was the clean and in excellent condition. An Excellent experience, Motorhead is my first choice.

Gary B.
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did not get my deposit back

Daniel S.
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Excellent customer service and friendly

Kenny L.
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Awesome people to do business with .

Marie H.
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Jana J.
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michelle T.
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Michael H.
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Pat P.
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PHILLIP G.
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Shana M.
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JOHN B.
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Tina T.
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The couple that operate this location are just wonderful...I cant say that enough.

Gabrielle B.
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MICHELLE D.
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Nothing! Customer service is above par and extremely helpful!

Jeanne I.
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Excellent location. Very Friendly. Always very helpful. Fast service.

jeffrey P.
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Drop-off was quick and no hassle.

Donald C.
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Tim M.
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Very nice and friendly. Amazing help and I would recommend renting from this location.

Aaron O.
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Not much interaction but they seemed nice!

Teddy R.
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none

GREG A.
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I first stopped at the Uhaul dealer in Kingston Tn located at 306 N Kentucky St, Kingston, TN 37763. They are assholes of the grandest measure. Why not have a mystery shopper visit the location so you can see for yourself. Then I found the people where I rented to be wonderful people!

MIKE K.
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Customer did not leave a comment.

Christine D.
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Jeanne is the most helpful person I've had the pleasure of doing business with at UHaul.

Debbie C.
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Always friendly and professional! Nice people!

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The personnel was very helpful and friendly! Nice place to have on your rental circuit!!!!

Staci V.
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The place was very nice the people that work there were wonderful. Mrs Jeanne was absolutely wonderful, she got me in and out in a matter of minutes. The equipment was clean and ready to go.

Alex B.
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The service was excellent with a smile! All the terms and conditions were clearly explained, the features of the truck shown, and the owners even gave us a few helpful tips! The place was fast, professional, and an overall pleasure to deal with.

June S.
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The person I spoke to was very helpful and kind

KERRY B.
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Customer did not leave a comment.

ANNA W.
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Benjamin A.
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Very friendly and helpful.

Guy R.
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Jason P.
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Great experience!!

Tabitha B.
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We have rented a truck here before and they are very nice!

TRAVIS P.
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Very nice and friendly.

MICHELLE E.
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This location was easy to find, and easy to get into and out of with large trucks.

Richard G.
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Customer did not leave a comment.

Steve V.
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Jeannie was wonderful in putting together a package that saved me $ and got me the right truck. Thanks very much.

Sanford B.
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Cheryl D.
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Vicki P.
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Lovely couple runs this business. Very helpful and pleasant to work with.

JAY L.
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Great service. Interior of truck was cleaned and Armouralled.

margarito G.
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Barry M.
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Motorhead personnel have always been courteous and professional. I have rented from them multiple times.

Michael R.
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Bob H.
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Ron T.
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No reviews have been submitted for this location.

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