Customer Reviews for Mount Pocono Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mount Pocono Self Storage

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Gerald G. on

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Customer did not leave a comment.

Olga K. on

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At this particular location representative was very professional and nice at the same time.

Nicholas S. on

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I was a bit disappointed that the padding blankets were not available.

Herbert D. on

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Cathleen B. on

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Angela K. on

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Update your computers.

Lourdes Q. on

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Salvatore C. on

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Brakes sucked truck pulled to one side truck was dirty inside the cab there was a bad with an empty beer can

Steve C. on

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This is the only place I use for truck rentals and mainly because the owner / operator is always friendly and helpful. I really wouldn't consider going anywhere else.

Peter J. on

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Derrick B. on

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Ronald M. on

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When we arrived there was no pickup truck and our reservation was for a pick up truck. With a disgruntled customer ahead of us making a short wait for our turn, luckily a pickup arrived. Otherwise I would have felt our online reservation was useless. We really needed a pickup for the move we were doing.

Salvatore C. on

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The lady was very friendly that we rented the u haul from no need for any improvements thanks again will be definitely doing business again in the future.

William K. on

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Sheila H. on

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Very understandable everytime I had to push back the schedule date.

Christina B. on

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Truck broke down. No new truck was provided. Even after being told one would be. Had to call daily for 2 weeks to get refunded money. Uhaul customer service told me the location did not know how to refund.

Sherri S. on

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Rose was great helping us with all our needs!

Steven S. on

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Not very happy my rental location was changed to further from my house

Michael T. on

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Jennifer M. on

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Dropped vehicle off after hours. The drop box was very much accessible.

Eva S. on

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You need to have more trucks available I had to rent a van which cost me more, because I had to make two trips. Not good!

Dominique M. on

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Nothing. I had a wonderful experience with the staff there.

Elizabeth B. on

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Christian V. on

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The truck cab interior was dirty and smelled horrible. The smells was so bad it gave me a headache and made my son sick. I would have expected the rep to have provided a discount when this fault was pointed out

Jeniffer S. on

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Love the service

Shamecca B. on

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Victoria C. on

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Holly N. on

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thank you

Roberto G. on

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William A. on

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No comment

Dale K F. on

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mohamed M. on

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Meylin S. on

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Rose is always very helpful and it is a pleasure doing business with her.