Customer Reviews for Mount Pocono Self Storage
(U-Haul Neighborhood Dealer)

930 reviews

1010 Tiffany Crt   Tobyhanna, PA 18466
(1 1/2 mi past 940/611/196 intersect/pizza hut)

(570) 243-4490

Location Hours

  • Mon: 10 am - 4:30 pm
  • Tue: 9 am - 4:30 pm
  • Wed: 9 am - 1:30 pm
  • Thur-Fri: 9 am - 4:30 pm
  • Sat-Sun: 9 am - 1:30 pm

Services at this Location:

Contact Us

(570) 243-4490

1010 Tiffany Crt
Tobyhanna, PA 18466
(1 1/2 mi past 940/611/196 intersect/pizza hut)

Services at this Location:

Location Hours

  • Mon: 10 am - 4:30 pm
  • Tue: 9 am - 4:30 pm
  • Wed: 9 am - 1:30 pm
  • Thur-Fri: 9 am - 4:30 pm
  • Sat-Sun: 9 am - 1:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Kennily R. 
Rating:
3.0

I planned on a pickup of 0600. I didn't get there until 0620. There was NO clear instructions in any emails from UHaul on how to check out the truck. I had to spend over 20 min on the phone to UHaul, mostly on hold, trying to get instructions how to pickup the truck. The truck only had just over a 1/4 tank of fuel putting me in a position to stop to get some fuel. I'm not so happy.

Paul S. 
Rating:
1.0

was charged extra with no explanation

rufus N. 
Rating:
5.0

Customer did not leave a comment.

Steven P. 
Rating:
5.0

Don't change anything!

Rosemary A. 
Rating:
5.0

Very satisfying service!

CONRAD M. 
Rating:
5.0

Customer did not leave a comment.

Ramon D. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

***** Excellent service

John S. 
Rating:
5.0

Customer did not leave a comment.

Edgar P. 
Rating:
5.0

Customer did not leave a comment.

Albert F. 
Rating:
5.0

Customer did not leave a comment.

Janna C. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Staff was friendly and very helpful.

Harry M. 
Rating:
5.0

Customer did not leave a comment.

George P. 
Rating:
1.0

Change the management and tell all the employees that if you work until 5:00 PM, that's mean 5:00 PM. I brought the van at 4:53 PM the lady didn't check my van, she said she will check in the morning even though there was 7 more minutes and in the morning I got charged extra for gasoline, luckily I had a photo before and after so they returned extra charge. Poor management in my opinion beed to be replaced immediately. Look at reviews on the google customers are unsatisfied.

Nodir K. 
Rating:
4.0

Better inform customers IN ADVANCE about the process required to pick up a vehicle before (or after) facility hours... No mention of this was made when I told the attendant, the day prior, that I needed to pickup the van at 7:30am. . I called back to ask where the keys would be and her only comment was "when you check in over your cell, the app will show you"... Not enough, a telephone attendant at UHAUL had to help...

Phillip J. Mumfo P. 
Rating:
5.0

Just keep doing what your doing.

Lisa W. 
Rating:
5.0

Figure a way where one can rent with unlimited miles

Jose R. 
Rating:
1.0

overall bad experience with lazy employees who are not willing to share information in detail and clearly but use legal language when a big bill is created. never coming back again

Pradeepku V. 
Rating:
5.0

Staff was extremely professional and helpful throughout entire rental process.

Vincent G. 
Rating:
5.0

Customer did not leave a comment.

Jacob S. 
Rating:
4.0

Better working computers.

David B. 
Rating:
5.0

Customer did not leave a comment.

Lila K. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

My suggestion would be to get the trucks serviced more frequently and thoroughly. Especially the brakes and emissions. I've always used Uhaul and will continue to do so, always been great.

SCOTT J. 
Rating:
5.0

Not much could be improved. Everything was top notch. Rose was extremely helpful and went above and beyond.

Gary J. 
Rating:
5.0

Customer did not leave a comment.

Carol D. 
Rating:
5.0

Customer did not leave a comment.

Maxine R. 
Rating:
5.0

Very pleasant

Denebola H. 
Rating:
5.0

Customer did not leave a comment.

Dennis M. 
Rating:
5.0

Customer did not leave a comment.

MICHAELL B. 
Rating:
4.0

Fast and easy service. Staff is knowledgeable with all matters concerning vehicle rentals.

Romano C. 
Rating:
5.0

Customer did not leave a comment.

Denebola H. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

nothing,everything was great

Martin D. 
Rating:
5.0

Customer did not leave a comment.

JADIEL B. 
Rating:
5.0

Very Friendly service, and a clean office. Thanks for a great truck.

Brian P. 
Rating:
5.0

Customer did not leave a comment.

Boguslaw K. 
Rating:
5.0

Friendly and helpful

Gregory M. 
Rating:
5.0

Customer did not leave a comment.

Stefanie B. 
Rating:
4.0

Vehicle was not cleaned or gased up for a one way trip.

Elizabeth B. 
Rating:
5.0

Service with a smile! Very quick and easy. The people at this location are wonderful. Will always rent here when in need of a truck. Thank you Rose and Steve for all you do.

Rosemary A. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

Steven Q. 
Rating:
5.0

Customer did not leave a comment.

Lukas K. 
Rating:
5.0

Customer did not leave a comment.

David Z. 
Rating:
5.0

Customer did not leave a comment.

DANIEL B. 
Rating:
5.0

The receptionist was very helpful pleasant and welcoming

Jenieth W. 
Rating:
5.0

Customer did not leave a comment.

Ann Marie H. 
Rating:
5.0

Customer did not leave a comment.

beatrice C. 
Rating:
5.0

Better mileage rates but overall was good experience

ALAN L. 
Rating:
4.0

Customer did not leave a comment.

Christine B. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW H. 
Rating:
5.0

They provided what I was looking for: an available, reasonably priced vehicle to haul some stuff. The management was friendly and efficient. I'll use them again.

Jeff T. 
Rating:
3.0

Customer did not leave a comment.

Kelly A. 
Rating:
5.0

Great experience! And that was after our pickup was moved last minute. I think our relocation was probably even better, and the people were great. Thanks!

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Vladimir M. 
Rating:
5.0

Customer did not leave a comment.

Nelson V. 
Rating:
4.0

Customer did not leave a comment.

WALTER J. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
3.0

Customer did not leave a comment.

AURELIO B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth T. 
Rating:
2.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

Customer did not leave a comment.

nelson V. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

ADAM K. 
Rating:
5.0

Customer did not leave a comment.

Derek B. 
Rating:
5.0

So far so gtood

Isaac A. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS A. 
Rating:
5.0

Customer did not leave a comment.

Alyce T. 
Rating:
5.0

Customer did not leave a comment.

Alyce T. 
Rating:
5.0

EVERYTHING WAS SUPER EASY AND FAST

DAN P. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Jean S. 
Rating:
5.0

In and out in less than 10 minutes... The lady that assisted me was very professional.

Cara B. 
Rating:
5.0

10/10 friendly and quick, definitely will be using this location again. Thank you

Anthony S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

John A. 
Rating:
5.0

THE BEST UHAUL SERVICE i HAVE EVER RECEIVED, And I own a buisiness that requires the use of a Uhaul or Other companies Rental truck at least 15 times a year. These guys at this loaction are by far the most professional and courteous and they do what they promise.The owner, I think his name is Rob, and the girl inside always seem to be there when I need them.

Christopher S. 
Rating:
5.0

Just keep everything the way it is. No changing needed. The person I talk to renting the u-haul. Give me all the right imformation that I needed. Prefect!!!

George S. 
Rating:
5.0

Up grade your computer system

SHARON H. 
Rating:
5.0

Customer did not leave a comment.

Heather T. 
Rating:
5.0

the van was easy to drive and very comfy

Perry F. 
Rating:
5.0

Excellent service

Shawn R. 
Rating:
4.0

Customer did not leave a comment.

SAMUEL P. 
Rating:
5.0

Customer did not leave a comment.

Kane B. 
Rating:
5.0

Everyone is friendly, helpful and professional. Great experience!

Philip D. 
Rating:
5.0

Just keep everything the it is. U have very good service.

George S. 
Rating:
5.0

Customer did not leave a comment.

Roslyn G. 
Rating:
5.0

Customer did not leave a comment.

Elijah B. 
Rating:
5.0

The young lady was very helpful very sincere very nice personalit .

Mitchell S. 
Rating:
1.0

Customer did not leave a comment.

Matthew D. 
Rating:
1.0

did not even come out just told us to drop the keys in the box

ROBERT C. 
Rating:
5.0

Very good customer service

Ruth W. 
Rating:
5.0

Customer did not leave a comment.

Martin D. 
Rating:
5.0

Customer did not leave a comment.

steven R. 
Rating:
5.0

Customer did not leave a comment.

Heribertro L. 
Rating:
4.0

Customer did not leave a comment.

Sharon H. 
Rating:
5.0

Customer did not leave a comment.

Florita C. 
No reviews have been submitted for this location.

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