Customer Reviews for Mountain Toppers Inc
(U-Haul Neighborhood Dealer)

537 reviews

3880 N Hwy 91   Hyde Park, UT 84318
(@ Hyde Park)

(435) 563-8511

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/29/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(435) 563-8511

3880 N Hwy 91
Hyde Park, UT 84318
(@ Hyde Park)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 5/29/2022 - 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

michelle B. 
Rating:
4.0

Customer did not leave a comment.

Neal L. 
Rating:
5.0

Customer did not leave a comment.

ATHENA M. 
Rating:
5.0

Customer did not leave a comment.

Marty M. 
Rating:
2.0

Customer did not leave a comment.

jody S. 
Rating:
4.0

Customer did not leave a comment.

Michelle G. 
Rating:
5.0

Customer did not leave a comment.

Eric N. 
Rating:
5.0

Friendly and fast service. They definitely went out of their way to make my experience an A+!

Eric N. 
Rating:
5.0

Customer did not leave a comment.

Ladell H. 
Rating:
3.0

Customer did not leave a comment.

Cloey P. 
Rating:
2.0

Customer did not leave a comment.

Trey H. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
2.0

Clean the place up and make it easier to get into. I drive class A vehicles and it was still a hassle trying to for somewhere to park the vehicle.

KALER W. 
Rating:
5.0

Thank you for your friendly kind service and the awesome trailer. We will use you again. Thanks

darlene V. 
Rating:
5.0

Arthur , at Mountain Toppers, was a huge help. He was great to work with.

Hurt S. 
Rating:
5.0

Customer did not leave a comment.

Dale S. 
Rating:
4.0

The people were nice but the place is run down and dirty. It could use a clan and remodel

Crystalyn M. 
Rating:
5.0

Customer did not leave a comment.

Brett Q. 
Rating:
1.0

They charged my wife 3 days after telling us they wouldn't charge us for the days cause they got the miles wrong from Hyde park locations. Gonna see me real soon and in court.

TANYA G. 
Rating:
3.0

When I picked up the truck it was filthy. The back had dirt I had to sweep out. There was mud in the cab of the truck. The windows were so dirty I could hardly see out of them, and there were food wrappers in the cab. I cleaned all these things but felt that the truck cap could still use some cleaning. I was honest with my drop off questionnaire and they charged me $25 for cleaning. I guess I should have made them clean it before I took it, but it had taken so long I just needed to get out of there.

Dean B. 
Rating:
2.0

Customer did not leave a comment.

Anthony R. 
Rating:
3.0

Customer did not leave a comment.

Corbin M. 
Rating:
5.0

Customer did not leave a comment.

kirk O. 
Rating:
5.0

Customer did not leave a comment.

Patrick O. 
Rating:
5.0

Customer did not leave a comment.

Christopher K. 
Rating:
4.0

Customer did not leave a comment.

Marshall W. 
Rating:
3.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Check in was quickly done. No problems.

James B. 
Rating:
5.0

Drop of was easy and zero stress. I was in no and out in just a few minutes. I will use again.

Mark H. 
Rating:
3.0

Customer did not leave a comment.

john D. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
3.0

Rentals were kept in a field full of snow. It took me 15-20 mins to get the car ready to drive while I cleaned all of the snow off the windshield and while I waited for the frozen ice on the lock of the back door to melt to be able to open the door. The inside was dirty, smelled like smoke, and had trash in it.

Dennis P. 
Rating:
4.0

Customer did not leave a comment.

Leslie W. 
Rating:
5.0

The main guy in there has rented to me several times and is always friendly and professional.

Mitchell R. 
Rating:
4.0

Customer did not leave a comment.

Stanley K. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

yudi D. 
Rating:
5.0

Customer did not leave a comment.

CURTIS J. 
Rating:
4.0

Customer did not leave a comment.

LIDVIN K. 
Rating:
5.0

Customer did not leave a comment.

Daniel E. 
Rating:
2.0

Customer did not leave a comment.

Ashley J. 
Rating:
4.0

Customer did not leave a comment.

Kenna F. 
Rating:
4.0

Customer did not leave a comment.

Kurt B. 
Rating:
5.0

Customer did not leave a comment.

Cody S. 
Rating:
5.0

Great service!!!

ALBERT M. 
Rating:
4.0

The share location instructions on the mobile site were incomplete. There needed to be one more step of allowing in the iphone settings under Safari to make this work.

JERRY P. 
Rating:
5.0

Customer did not leave a comment.

Deen B. 
Rating:
5.0

Customer did not leave a comment.

Deen B. 
Rating:
4.0

Customer did not leave a comment.

Larry W. 
Rating:
4.0

Customer did not leave a comment.

amos W. 
Rating:
5.0

Customer did not leave a comment.

deen B. 
Rating:
5.0

Customer did not leave a comment.

Millie H. 
Rating:
5.0

Customer did not leave a comment.

DEEN B. 
Rating:
5.0

Customer did not leave a comment.

deen B. 
Rating:
5.0

Customer did not leave a comment.

Deen B. 
Rating:
2.0

Customer did not leave a comment.

Jennifer R. 
Rating:
4.0

Customer did not leave a comment.

Lawrence H. 
Rating:
3.0

I dropped the truck off after hours. When I called in the late morning the next day, the attendant had not noticed that I had left the truck or checked for the key in the drop box. At this point I have no idea if the truck was actually processed, I have had no contact back from Mountain Toppers.

Ronald C. 
Rating:
4.0

Inside of truck was dirty.

Debra A. 
Rating:
5.0

Customer did not leave a comment.

DEEN B. 
Rating:
5.0

Mountain Toppers inc . has always taken care of our needs . Great place to get your U-haul

ARTHER H. 
Rating:
5.0

Customer did not leave a comment.

Deen B. 
Rating:
5.0

Customer did not leave a comment.

Deen B. 
Rating:
5.0

Customer did not leave a comment.

DEEN B. 
Rating:
5.0

Customer did not leave a comment.

Deen B. 
Rating:
5.0

Customer did not leave a comment.

Ben A. 
Rating:
5.0

Customer did not leave a comment.

DEEN B. 
Rating:
5.0

Mountain Toppers has always gone a step above when we need U-hauls . By far the best place to go for all your U-haul needs

DEEN B. 
Rating:
1.0

This Uhaul is the most incompetent franchise I have ever encountered. They never billed me for storing my uboxes, then tried to bill be $1000 more than I owed 2 weeks before pick up. A kind field manager negotiated a more reasonable price. I had told them I planned to pick up the boxes July 3rd, and they said that was fine (if I paid), but then when I called to confirm, they said actually they were closed July 3rd. I said that was frustrating since they had previously told me I could pick up on that date so I booked movers, and the man on the phone, in the most immature and spiteful tone said, “well if you're going to be rude, I won't help you”. Again, a field manager named Patrick was able to clear up the ridiculous mess, but the people running mountain toppers Uhaul should no longer be representing Uhaul. They need extreme remedial training in customer service and basic paperwork, or frankly, to consider alternative employment. 0/10, have been very vocal about NOT using or recommending Uhaul ever again.

Jodie G. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
4.0

Customer did not leave a comment.

Greg H. 
Rating:
4.0

Customer did not leave a comment.

Hyrum S. 
Rating:
5.0

The guy in charge was very polite and quick to help me. Will do business with again

Mitchell R. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM V. 
Rating:
4.0

Customer did not leave a comment.

Gregory D. 
Rating:
5.0

Customer did not leave a comment.

Dillon W. 
Rating:
3.0

Customer did not leave a comment.

NORMAN T. 
Rating:
5.0

Customer did not leave a comment.

Brent E. 
Rating:
3.0

Customer did not leave a comment.

Elizabeth E. 
Rating:
4.0

They had us buy a new adapter for no reason, bc it was actually the trailer that was having issues with its lights. Also our appointment was at 9 am, but the U-haul people were not even there yet to check us in until like 9:15. They were very quick in addressing the issues with the trailer lights and were very polite. If you're trying to stay on a strict schedule though, I'd maybe try somewhere else.

Kelsey T. 
Rating:
5.0

Customer did not leave a comment.

GEORGINA B. 
Rating:
3.0

Customer did not leave a comment.

Davis M. 
Rating:
5.0

Friendly and prompt service.

Phillip E. 
Rating:
2.0

Customer did not leave a comment.

Ivan V. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
2.0

Move to a different business. We think you should partner with safeguardselfstorage.com we are using their facility right now and we think they would be a good fit for your business.

sharron G. 
Rating:
5.0

Customer did not leave a comment.

brad G. 
Rating:
4.0

Customer did not leave a comment.

STEVEN G. 
Rating:
4.0

Customer did not leave a comment.

Donette S. 
Rating:
5.0

Customer did not leave a comment.

Laurel K. 
Rating:
3.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Joy M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
2.0

Store front was cluttered and kind of ghetto. Not the friendliest of people there either.

Mark S. 
Rating:
4.0

Customer did not leave a comment.

Keith Leon N. 
Rating:
5.0

Customer did not leave a comment.

Jamis B. 
Rating:
5.0

Customer did not leave a comment.

mark G. 
Rating:
4.0

Customer did not leave a comment.

Russell W. 
Rating:
3.0

Customer did not leave a comment.

Marissa S. 
Rating:
5.0

Outstanding experience.

Mike B.  |  Overall Experience 
Rating:
5.0

The u-boxes worked really well

Patrice M.  |  Overall Experience 
Rating:
5.0

They were very accommodating and kind. I would definitely refer them to my friends and family.

Tiffany F.  |  Overall Experience 
Rating:
5.0

Friendly and accommodating Great location to work with. Thanks for your help!

Rowen H.  |  Overall Experience 
No reviews have been submitted for this location.

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