Customer Reviews for Mountain View Storage
(U-Haul Neighborhood Dealer)

207 reviews

4475 Stewart Ave   Las Vegas, NV 89110
(Lamb Blvd)

(702) 452-0962

Hours

  • Monday–Saturday
    9:30 am - 1 pm / 2 pm - 5:30 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(702) 452-0962

4475 Stewart Ave
Las Vegas, NV 89110
(Lamb Blvd)

Services at this Location:

Hours

  • Monday–Saturday
    9:30 am - 1 pm / 2 pm - 5:30 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Evan C. 
Rating:
5.0

Customer did not leave a comment.

Mary K. 
Rating:
5.0

Customer did not leave a comment.

Martha V. 
Rating:
3.0

Customer did not leave a comment.

Wallace W. 
Rating:
5.0

Customer did not leave a comment.

Mehran F. 
Rating:
5.0

Knowledgeable and courteous staff

Ken S. 
Rating:
3.0

Customer did not leave a comment.

Danny S. 
Rating:
5.0

Very good people there

angela H. 
Rating:
5.0

Customer did not leave a comment.

Cynthia M. 
Rating:
5.0

Customer did not leave a comment.

OSCAR A. 
Rating:
5.0

Great customer service, friendly attendant!

Joe J. 
Rating:
5.0

Customer did not leave a comment.

Lance C. 
Rating:
4.0

Customer did not leave a comment.

LAWRENCE E. 
Rating:
3.0

The UHaul employee at Stewart and Lamb was helpful. However, the outside of the truck was dirty and not well maintained. Maybe they should wash their trucks after each use or when needed.

marena R. 
Rating:
5.0

Tks so much The service is excellent but for the moment We Donot need more storage . Next time sure.

SERGIO J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Very nice reps

JAMES C. 
Rating:
4.0

provide better training on how to rent a truck and how to receive it

Jairo A. 
Rating:
5.0

The employee who helped at the mountain view location is such a sweet heart. She did everything she could to help even when the locations internet went down. Thank you

Moises T. 
Rating:
5.0

Customer did not leave a comment.

Daryl J. 
Rating:
5.0

Excelente!!!👍

Raymundo J. 
Rating:
2.0

It take like 1hour waiting on the phone . To get someone attention.. It takes 2 to 3 hours to get the truck .. Than the truck ..was running rough.. But I thank you ..

Gustavo C. 
Rating:
5.0

no comment

GENARO BAUTISTA A. 
Rating:
1.0

Watch the people there! I've contacted complaints dept & corporate. There changing the contracts, saying they only except CASH, no credit cards, Red Flags should go up! Have you ever heard of a 10 ft truck using 7 gallons of gas to drive 11.8 miles? The contract was changed to read something else then the check out receipt we received. I called customer service & the person I spoke to was rude to me as far as I was concerned. She had all kinds of answers as to the almost $100.00 for the rental of the truck that only drove 11.8 miles & we put gas into the truck to bring it back to the 5/8 that's of a tank that was in it when picked up. I looked when I got into the truck and Rick is always looking at the gas gauge. We always rent at the Freemont St office but they were booked. Hopefully Uhaul will do the right thing & give us our cash back that they took from us.

Rick M. 
Rating:
5.0

Customer did not leave a comment.

Karen J. 
Rating:
5.0

All good

ROBERT M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

PETER F. 
Rating:
3.0

the truck was dirty ... the air conditioning at the stops is not cold ... it did not have blankets the dolly seal was broken TT2127D unit

francisco V. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

DAVID EDWARD D. 
Rating:
5.0

It would have been nice to have more than 3/16 of a tank of gas to start. Everything else was very good!

WALLACE VEE G. 
Rating:
3.0

Customer did not leave a comment.

JOSEPH KEEN T. 
Rating:
5.0

Customer did not leave a comment.

DAVID WARREN J. 
Rating:
5.0

The manager was very understanding and helpful.Thankyou to her.

ART D.  |  Overall Experience 
Rating:
4.0

Truck was full of cigarettes' butts, chips and trash. Lady was nice and easy to work with.

STEVEN P. 
Rating:
5.0

The manager is very helpful

ARTHUR NEIL D. 
Rating:
5.0

All good

R. ANGELINA W.  |  Overall Experience 
Rating:
3.0

Customer service at the location was terrible. Customer service over the phone was wonderful. The truck was not maintained...it burned way to much gas I spent almost 800 between rental and gas to get to califonia

LaChandra S. 
Rating:
5.0

give her a raise!!!!

FRANCISCO J H.  |  Overall Experience 
Rating:
5.0

The staff was great very helpful.This place definitely had a family type of vibe I'd definitely recommend it

TIANA LORENA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Channel J. 
Rating:
5.0

Customer did not leave a comment.

Alexis Ann S. 
Rating:
5.0

service is very nice person

abdulloh A. 
Rating:
5.0

Sheri is always kind and helpful. Hard to find good employees like her.

Chelsea S. 
Rating:
5.0

Very sad to hear about Joann but the other lady has always been great. I got to speak with her a little on Thursday and it was great.

Chelsea S. 
Rating:
5.0

Always the best in service, prices, and no hassles

Jaclyn W. 
Rating:
5.0

I always receive great service here and I send my friends here because of the service.

Chelsea S. 
Rating:
5.0

Sharee was great if I ever need a Uhaul again I will for sure only go to this location. Thank you Sharee!

LeAnna S. 
Rating:
5.0

Customer did not leave a comment.

Naomi E. 
Rating:
5.0

Customer did not leave a comment.

Edgar P. 
Rating:
5.0

Customer did not leave a comment.

Dennis T. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
1.0

The trailer had a moldy smell

Ivelis O. 
Rating:
3.0

Sherie was very pleasant and kind. The shop was opened 15 min late however... The truck had previous damage and was not cleaned prior to me renting in. The office reaked of cigarettes something awful! But it all worked in a pinch. My appreciation to you.

Paul P. 
Rating:
5.0

Easy and fast, thank you.

Yael M. 
Rating:
3.0

Customer did not leave a comment.

Desiree H. 
Rating:
5.0

Very helpful manager!

john T. 
Rating:
2.0

Customer did not leave a comment.

Jesus F. 
Rating:
5.0

The Manager was really nice and kind and she went out of her way for speedy and accurate service.I know now where to rent my trucks Thanks again

Ronnell L. 
Rating:
5.0

Customer did not leave a comment.

Kimberly K. 
Rating:
5.0

The lady who runs this location is fantastic. I have been renting from here for years!!! Always tries to get me exactly what I need!!!

CHELSEA S. 
Rating:
2.0

There are no security cameras and a cedar chest.was stolen put of my unit! Mgr just kept saying didnt know how that could happen. She has at least 4 units with homeless people living out of them. I

WENDY K.  |  Overall Experience 
Rating:
5.0

Thank you for e erything

JUAN E R.  |  Overall Experience 
Rating:
5.0

Office Staff extremely helpful, courteous, and answered all questions I had. Good storage facility.

THOMAS H.  |  Overall Experience 
Rating:
3.0

The driver's side mirror (lower half ) was broken and the sticker for a parking violation was still there. Those need to be fixed before renting the van out again.

NOEL C. 
Rating:
4.0

I was guaranteed a truck at 8 am on Saturday but the truck I was supposed to get wasn't available, so I had to wait till 930 and the location was a alot further away then the one I had originally reserved a truck at, so I wasn't able to get started on moving until nearly noon.

Jeffrey G. 
Rating:
3.0

make sure the air conditioning works in the office and have the office free from the smell of cigarette smoke.

cynthia H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Aileen R. 
Rating:
5.0

Nothing

qmeesta M. 
Rating:
5.0

Customer did not leave a comment.

ideya D. 
Rating:
5.0

Customer did not leave a comment.

SHERIE G. 
Rating:
5.0

Customer did not leave a comment.

Martha V. 
Rating:
5.0

I recommend this place the lady was very nice.

ERNESTO P. 
Rating:
5.0

no comment

samuel L. 
Rating:
4.0

Customer did not leave a comment.

Mayra L. 
Rating:
5.0

the lady was very nice ser

raul H. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

LORENA L. 
Rating:
5.0

This lady did a great job taking the return on Monday 4/3/17. Sorry cannot remember her nane

Dennis F. 
Rating:
5.0

Cool cool

dana D. 
Rating:
5.0

Customer did not leave a comment.

MARTHA V. 
Rating:
5.0

Representative was friendly and profesional

JOSE F. 
Rating:
5.0

Fast and clean.love it.

dan R. 
Rating:
5.0

Super friendly service!!!

Rae Ann C. 
Rating:
5.0

Customer did not leave a comment.

CAREN A. 
Rating:
1.0

The manager was rude and extremely argumentative. She tried to over charge us for everything. Someone needs to notify her boss that she needs to be retrained. Her husband actually mocked me as I walked out the door.

win T. 
Rating:
5.0

U do well just having the truck size ready available for my budget

CYNTHIA F. 
Rating:
5.0

Customer did not leave a comment.

greg P. 
Rating:
5.0

Poor communication.

natasha L. 
Rating:
1.0

At the time of the rental, I asked the agent if I could return the Trailer at any Uhaul location, to which she answered YES..which ended up not being the case..I would not have rented the trailer if I had known that was the case...Absolutely hate being lied to OR dealing with persons who have no idea what the heck they are doing...UHAul should be embarrassed

OWEN C. 
Rating:
5.0

excellent customer service

MIGUEL C. 
Rating:
5.0

Customer did not leave a comment.

eduardo G. 
Rating:
5.0

The manager Joann was excellent. Her experience and genuine desire to make sure my rental experience was a good one makes me know that I picked the right place to rent the truck.

Bob B. 
Rating:
5.0

Customer did not leave a comment.

jasmine T. 
Rating:
3.0

I was not notified about the change in location for pickup by call or email. I was not happy about that. Everything else was ok

ENRIQUE H. 
Rating:
3.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

KENNETH V. 
Rating:
5.0

Customer did not leave a comment.

EDWARD H. 
Rating:
4.0

Well as nice as the lady was that took care of me. She wrote up my contracts and was hospitable. How about a bottle of water. But for the one renting the unit only! Other wise, I know it could get way too expensive. But truly Joanne was very nice, and super helpful! ??????

CINDY J. 
Rating:
5.0

Customer did not leave a comment.

yong C. 
Rating:
5.0

joanne did a really good job it was my first time renting a uhual and i am very placed with the service .

ERICKA R. 
Rating:
3.0

Customer did not leave a comment.

SUSAN G. 
Rating:
4.0

Customer did not leave a comment.

THOMAS P. 
Rating:
2.0

Not to let anyone smoke inside the building, It isn't healthy for customers to walk into a smelly office.

VICKEY F. 
Rating:
5.0

The customer service was above and beyond at this location!! =) The girl (working on Saturday at Lamb and Stewart location) helped me out of a situation without me even asking!! She and the district manager she called were very kind, generous, and helpful. I am absolutely going back to that location the next time I need a rental! =)

DAWN S. 
Rating:
5.0

Customer did not leave a comment.

Joshua T. 
Rating:
4.0

The were nice & kind. Thank you!

TOMMY H. 
No reviews have been submitted for this location.

Additional Services at this Location

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