Customer did not leave a comment.Karen J.
Customer Reviews for Mountain View Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All goodROBERT M. | Overall Experience
Customer did not leave a comment.PETER F.
the truck was dirty ... the air conditioning at the stops is not cold ... it did not have blankets the dolly seal was broken TT2127D unitfrancisco V.
Customer did not leave a comment.MICHAEL S.
Customer did not leave a comment.DAVID EDWARD D.
It would have been nice to have more than 3/16 of a tank of gas to start. Everything else was very good!WALLACE VEE G.
Customer did not leave a comment.JOSEPH KEEN T.
Customer did not leave a comment.DAVID WARREN J.
The manager was very understanding and helpful.Thankyou to her.ART D. | Overall Experience
Truck was full of cigarettes' butts, chips and trash. Lady was nice and easy to work with.STEVEN P.
The manager is very helpfulARTHUR NEIL D.
All goodR. ANGELINA W. | Overall Experience
Customer service at the location was terrible. Customer service over the phone was wonderful. The truck was not maintained...it burned way to much gas I spent almost 800 between rental and gas to get to califoniaLaChandra S.
Customer did not leave a comment.Channel J.
Customer did not leave a comment.Alexis Ann S.
service is very nice personabdulloh A.
Sheri is always kind and helpful. Hard to find good employees like her.Chelsea S.
Very sad to hear about Joann but the other lady has always been great. I got to speak with her a little on Thursday and it was great.Chelsea S.
Always the best in service, prices, and no hasslesJaclyn W.
I always receive great service here and I send my friends here because of the service.Chelsea S.
Sharee was great if I ever need a Uhaul again I will for sure only go to this location. Thank you Sharee!LeAnna S.
Customer did not leave a comment.Naomi E.
Customer did not leave a comment.Edgar P.
Customer did not leave a comment.Dennis T.
Customer did not leave a comment.Karen M.
The trailer had a moldy smellIvelis O.
Sherie was very pleasant and kind. The shop was opened 15 min late however... The truck had previous damage and was not cleaned prior to me renting in. The office reaked of cigarettes something awful! But it all worked in a pinch. My appreciation to you.Paul P.
Easy and fast, thank you.Yael M.
Customer did not leave a comment.Desiree H.
Very helpful manager!john T.
Customer did not leave a comment.Jesus F.
The Manager was really nice and kind and she went out of her way for speedy and accurate service.I know now where to rent my trucks Thanks againRonnell L.
Customer did not leave a comment.Kimberly K.
The lady who runs this location is fantastic. I have been renting from here for years!!! Always tries to get me exactly what I need!!!CHELSEA S.
The driver's side mirror (lower half ) was broken and the sticker for a parking violation was still there. Those need to be fixed before renting the van out again.NOEL C.
I was guaranteed a truck at 8 am on Saturday but the truck I was supposed to get wasn't available, so I had to wait till 930 and the location was a alot further away then the one I had originally reserved a truck at, so I wasn't able to get started on moving until nearly noon.Jeffrey G.
make sure the air conditioning works in the office and have the office free from the smell of cigarette smoke.cynthia H.
Customer did not leave a comment.Jeffrey M.
Customer did not leave a comment.Aileen R.
Customer did not leave a comment.ideya D.
Customer did not leave a comment.SHERIE G.
Customer did not leave a comment.Martha V.
I recommend this place the lady was very nice.ERNESTO P.
no commentsamuel L.
Customer did not leave a comment.Mayra L.
the lady was very nice serraul H.
Customer did not leave a comment.Steve H.
Customer did not leave a comment.LORENA L.
This lady did a great job taking the return on Monday 4/3/17. Sorry cannot remember her naneDennis F.
Cool cooldana D.
Customer did not leave a comment.MARTHA V.
Representative was friendly and profesionalJOSE F.
Fast and clean.love it.dan R.
Super friendly service!!!Rae Ann C.
Customer did not leave a comment.CAREN A.
The manager was rude and extremely argumentative. She tried to over charge us for everything. Someone needs to notify her boss that she needs to be retrained. Her husband actually mocked me as I walked out the door.win T.
U do well just having the truck size ready available for my budgetCYNTHIA F.
Customer did not leave a comment.greg P.
Poor communication.natasha L.
At the time of the rental, I asked the agent if I could return the Trailer at any Uhaul location, to which she answered YES..which ended up not being the case..I would not have rented the trailer if I had known that was the case...Absolutely hate being lied to OR dealing with persons who have no idea what the heck they are doing...UHAul should be embarrassedOWEN C.
excellent customer serviceMIGUEL C.
Customer did not leave a comment.eduardo G.
The manager Joann was excellent. Her experience and genuine desire to make sure my rental experience was a good one makes me know that I picked the right place to rent the truck.Bob B.
Customer did not leave a comment.jasmine T.
I was not notified about the change in location for pickup by call or email. I was not happy about that. Everything else was okENRIQUE H.
Customer did not leave a comment.JOHN H.
Customer did not leave a comment.KENNETH V.
Customer did not leave a comment.EDWARD H.
Well as nice as the lady was that took care of me. She wrote up my contracts and was hospitable. How about a bottle of water. But for the one renting the unit only! Other wise, I know it could get way too expensive. But truly Joanne was very nice, and super helpful! ??????CINDY J.
Customer did not leave a comment.yong C.
joanne did a really good job it was my first time renting a uhual and i am very placed with the service .ERICKA R.
Customer did not leave a comment.SUSAN G.
Customer did not leave a comment.THOMAS P.
Not to let anyone smoke inside the building, It isn't healthy for customers to walk into a smelly office.VICKEY F.
The customer service was above and beyond at this location!! =) The girl (working on Saturday at Lamb and Stewart location) helped me out of a situation without me even asking!! She and the district manager she called were very kind, generous, and helpful. I am absolutely going back to that location the next time I need a rental! =)DAWN S.
Customer did not leave a comment.Joshua T.
The were nice & kind. Thank you!TOMMY H.
Customer did not leave a comment.DARLENE G.
Customer did not leave a comment.Ophelia M.
Customer did not leave a comment.ERMA C.
Customer did not leave a comment.Richard B.
Just. worry about a couple lights on the dashboard giving me warnings about the tires and another icon flashing the whole time i drove the 10ft. truck.other than that everything was fine.rafael N.
The people were very kind and helpful. I got in and out with no problem, I would highly recommend to anyone that needs to rent a truck.TONY R.
Joanna was simply wonderful! She was friendly, knowledgeable and got my contract processed quickly! She really made my very stressful situation alot more tolerable. Thank you joanne for all your help! I'll be sure to call you for all my Las Vegas UHAUL needs! Keep up the great work!KEMORA C.
Customer did not leave a comment.AUDY G.
Customer did not leave a comment.SPENCER M.
clean up the parking lot and lock your vehicles!!!!BENDA O.
trailers and debris lying in the parking lot, truck doors open an unlocked overnight.BRENDA O.
I personally like doing business with Joann at this location. I cannot complain about her her service.CHELSEA S.
Joanne was very friendly and helpful.Joseph L.
As usual Joann is awesome. Thus was my third rental this year. Great service. TyCHELSEA S.
Joanne was great!ROBIN J.
Customer did not leave a comment.norma lucia T.
Customer did not leave a comment.john T.
Customer did not leave a comment.sharon M.
I always call this Uhaul. The staff here is amazing. I have used them several times and always recommend them to friends.chelsea S.
Overall the rental experience was acceptable and well worth the money and time. It was easy and no hassles. This will be my choice from now on.TAMISHA W.
Customer did not leave a comment.JOSE H.
Customer did not leave a comment.Jose H.