Customer Reviews for Move It Storage Sugar Land
(U-Haul Neighborhood Dealer)

26 reviews

1728 Crabb River Rd   Richmond, TX 77469

(281) 341-7114

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(281) 341-7114

1728 Crabb River Rd
Richmond, TX 77469

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KYLE H. 
Rating:
4.0

The uhaul app is terrible and takes way too long to complete the checkout / in process.

Chung pei H. 
Rating:
1.0

The pick up system is completely stupid. If I'm picking up a truck at 6am is because I need to start early and do not have to the time to waste 1 HOUR at the parking lot trying to get the fucking keys to the truck all because I couldn't get people to pick up at that time. This definitely ruin my experience and after I finally got the keys I turn on the truck to find out the was no gas on the stupid truck! I got out the parking lot and the no gas light turned on. I wasted over 1 hour to get the truck, it had no gas and it's definitely not aligned it kept pulling to all sides….

Samuel C. 
Rating:
5.0

Alex (the lady on post on 09/17 has a good customer service skills).Very attentive.

Daniel G. 
Rating:
5.0

The workflow to handle the rental unattended is fantastic! I was able to pick up a truck without planning at 7pm on Saturday. Excellent work enabling that functionality!!

Maria M. 
Rating:
4.0

Customer did not leave a comment.

Richard Y. 
Rating:
5.0

I called to let them know that we would return the truck on Saturday and they were very nice and friendly. No problems at all. We dropped off the truck on Saturday, August 28, 2021 at about 8:30P.M. Thanks for your assistance and kindness.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

SHAUNDA C. 
Rating:
5.0

This is the only place i rent t

ROENNA F. 
Rating:
5.0

Customer did not leave a comment.

Molly A. 
Rating:
5.0

Customer service was second to none.

CHARLES M. 
Rating:
5.0

In and out no problems

Marie G. 
Rating:
5.0

Customer did not leave a comment.

JENNA T. 
Rating:
4.0

My Truck was not available at my chosen location. I had to be redirect to the above location where service was great, but the hole thing cost me an hour plus that I had to pay movers.

ANDREW ALEXANDER H. 
Rating:
5.0

Customer did not leave a comment.

DENISE J. 
Rating:
5.0

Customer did not leave a comment.

Samuel R. 
Rating:
5.0

Staff gave me excellent personalized service, attention to detail, and fully met my moving and storage needs. Very pleased.

Jason H. 
Rating:
3.0

Truck was Wobbly and unsafe to drive.

ABDULLAH O. 
Rating:
5.0

Customer did not leave a comment.

Jimmie M. 
Rating:
5.0

Customer did not leave a comment.

ROGER P. 
Rating:
5.0

Customer did not leave a comment.

DANA V. 
Rating:
5.0

Customer did not leave a comment.

Jimmy M. 
Rating:
5.0

Great experience

GLENDON R. 
Rating:
5.0

Great location!

Thomas H. 
Rating:
5.0

The vehicle needs some maintenance. The alignment was clearly off and kept pulling making the drive unsafe and hard to keep in the lane on the highways

SHAHTAJ S. 
No reviews have been submitted for this location.

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