Customer did not leave a comment.Melanie M.
Customer Reviews for Mr Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We had a long day and were to tired to stop and fuel the truck. It was a late night drop. The area was lighted well and directions were perfect.IVAN S.
Everything was greatTeresa M.
I mentioned to the young man that the car trailer brakes did not seem to be functioning. He replied that they don't have brakes, only an emergency brake should the trailer become unattached. Might want to give him a little training.Benjamin C.
This is a small rural location at a tire shop, that is very conveniently located for me. It is certainly not as big and fancy as the UHaul super stores. However, the inventory is adequate, the equipment is newer and well maintained, the staff is extremely helpful, courteous, and friendly and I would highly recommend them to anyone in the area.Robert K.
Very convenient location for me and the people there are very friendly and helpful.Robert K.
Mr tire was great, helped me with everything I needed. Uhauls app when I tried to do off my rental and check it in would not work properly. Froze at the picture to prove cleanliness. Tried to call. I was hung up on 2 times. Waited for 2 hours so I wouldn't get charged but I had to leave. I was very frustrated. This part alone will make me second guess using uhaul again.Scott J.
Customer did not leave a comment.KARL A.
Customer did not leave a comment.SCOTT F.
Elden is wonderful to work with. Always friendly, professional, and spot on service here in Athol, Idaho.KARL A.
Good people and easy to work with Just everyday folksRICHARD E.
Made appointment at this location to pick up truck, was told I had to pick up in Athol. I was given 50 free miles. That's fine, no issues there. Get a call from Athol location telling me my pickup time scheduled by CDA location was after they would be closed. They indicated if I didn't get there by 3:30 I wouldn't be able to pick up truck. That was not possible for me because I don't get off work until that time. I had to send a family member to sign and get the keys so I'd be able to pick the truck up when I was able to make it. Picked up the truck filthy inside the cab on a quarter tank of gas. Once ready to pick up household items to move I noticed a horrible stench coming out of the box of the truck. It looked and smelled like someone had just made a dump run. No moving pads were available, dolly seal was already broken.Tim M.
Customer did not leave a comment.PAUL B.
Ellen and crew are very pleasant and helpfulROBERT K.
Excellent customer serviceLALONI E.
Great service from great people.BERNARD B.
This is a remote site with no on-site staff. When I had trouble, I called the after hours number and was told that they could not help me. The website kept glitching and making me start over. I eventually had to spend half an hour on hold with Uhaul to complete the pickup.Eric R.
Customer did not leave a comment.JAMES S.
Customer did not leave a comment.ROBERT A.
fix the passenger side mirror - it won't stay in place nice view of the trees along the hwy. tho' I have not talked to the rental agent about this so it was not something they neglected.camilla M.
very helpful and knowledgeable guysDavid Q.
Alden, owner runs a good ship - always helpful, professional, and good equipment.KARL A.
Alden, Mr. Tire is awesome.KARL A.
This location had what others didn't. Great folks to work with - including the field service rep. (Equipment was top notch too.)BERNIE B.
I was charged for safemove on the truck without authorization and charged for safe tow on the dolly O rented. Resulting in ovet 200 dollars worth of charges without my permission and now they are claiming all soetys of things. Uhaul get it together or you will be sued.Kati C.
I was chargÃ©d over what I was told then said they would refund. Still havent got my refund the charged a extra day fee when i returned the dolly early and the truck the day it was due.Kati C.
Alden in Athol, Idaho is awesome.KARL A.
Customer did not leave a comment.Ronald F.
Customer did not leave a comment.Dan W.
Customer did not leave a comment.Gary B.
The key drop box was difficult to locate. It was dark and difficult to find.Cheri B.
Customer did not leave a comment.Chad F.
Pleasant and excepted our equipment quickly.Kevin P.
Customer requested Spirit Lake, ID drop off location but was directed to Athol, ID drop off location. Mr. Tire Athol address from U-Haul website did not include the word: North. It should be: 30500 North Old Hiway 95. GPS directed the driver from Athol SOUTH on Hiway 95 to Garwood Rd., which was 10-15 miles out of the way round trip from intended destination,costing the customer an additional $10. in mileage fees. Key drop box was not marked and was very difficult to locate. Customer had to call Mr. Tire 24 hour # to find out where to drop off key. Customer does not own a smart phone and needed assistance from family member to complete drop off photo downloading requirements. It is difficult to drop off at an unmanned location.Debbie D.
The gentlemen who checked me in were very polite and helpful.Donald B.
He was very nice, and helpfulPHYLLIS A.
Customer did not leave a comment.James V.
Customer did not leave a comment.Guy B.
Customer did not leave a comment.Carol F R.
Customer did not leave a comment.RICHARD T.
Customer did not leave a comment.Don W.
Customer did not leave a comment.Rebecca L.
Customer did not leave a comment.Floyd R.
Great people at this location. They don't try to OVER CHARGE YOU, like at Penske and other locations. Every happy with Mr. Tire !!!!!!Ron S.
Customer did not leave a comment.Marla J.
Customer did not leave a comment.Micheal B.
We were never told about being charged for extra miles when we reservedBrendan R.
Great guys awesome experiencegarret J.
Customer did not leave a comment.Mike S.
Customer did not leave a comment.greg S.
Customer did not leave a comment.Scott A.
Customer did not leave a comment.Mark T.
Not change the return time to charge an extra day. The guy at the counter was kind and told me when to return to avoid additional charges. I respect him but not your company.Rachel F.
Over all, a good experience. the only thing that took a lot of time, was waiting on the computer to complete the transaction.TERRY C.
Customer did not leave a comment.Bunny S.
Customer did not leave a comment.robin W.
Just as friendly as last timeTherrin Y.
Will definitely use this place in the future. Very nice and friendly peopleTherrin Y.
Quick and Easy drop off! Thank you very much!!sean M.
Was very disappointed with U-Haul's pricing. It said 19.99 a day, then when you rent the truck, you have environmental charges, insurance, and the .89 cents a mile that they never mentioned. So, for ONE DAY, I was TWO HUNDRED DOLLARS, and another 40.00 in gas to bring it back full!!!! I will use budget next time. a total rip-off.Jennifer W.
The gentleman that assisted me was pleasant and very kind. He made the process easy and made sure my questions were answered. I would recommend Mr Tire in Athol to anyone needing a U-Haul rental.Rita D.
Customer did not leave a comment.Tammy B.
Customer did not leave a comment.Patricia R.
Closed when we got there.Patrick M.
Elden (in Athol, Idaho) is Awesome!!! Karl-Erik AndreassonKARAL A.
Customer did not leave a comment.JEFFRY S.
Customer did not leave a comment.Daniel M.
Customer did not leave a comment.Shoshana K.
The truck was filthy dirty and I could hardly see out of the windows. The truck made a barking sound when accelerating from a stop and it was the roughest riding uhaul I have ever rented.Jackie H.
Customer did not leave a comment.DAVID H.
Customer did not leave a comment.rida E.
Customer did not leave a comment.TERRY C.
They have great customer service also!judy D.
The folks at Mr Tire are wonderful. I didn't even have a chance to stop truck when an employee directed me to the trailer drop-off spot. About had trailer unhooked by time I got out of truck to unhook trailer myself. I received the same friendly help with trailer as I get when buying tires. In my observance, Mr Tire treats both u-haul and tire sides of business as one. By this, I mean, both sides get same great personal service.Robert C.
Return I was in and out thanks guys ????bob V.
Customer did not leave a comment.CHRIS M.
Very nice people very helpfulThomas D.
Customer did not leave a comment.Debby G.
Customer did not leave a comment.marla A.
Customer did not leave a comment.marla A.
Customer did not leave a comment.Rick C.
Customer did not leave a comment.SHARON D.
Customer did not leave a comment.john B.
Nice people. Very helpful.Rick C.
I return the trailer on the weekend of the fourth July . The gentleman I dealt with was very professional and very helpful He was an outstanding representative of U-Haul I will be happy to do business with him again.DEAN H.
Customer did not leave a comment.Hugh D.
This is the 4th time I have used this location.....people there always helpful and polite.Richard S.
Customer did not leave a comment.MARK F.
The people in the Portola office were awesome to deal with. Unfortunately I set this rental up through the U-haul corporate. I reserved a 26' truck a week and a half in advance. Two days before I was too pick the truck up, U-haul sends me an email saying the truck is not available at the location and the Portola office refused to go and get it (that was a complete LIE, they would have been more than happy to go and get it). I was already driving 45 miles to pick the truck up. Now they say they have one 100 miles away. I said OK, if that's what I had to do. They sent me the confirmation....low and behold....the truck was now 200 miles away. That would have been 400 mil round trip to pick up the truck. Pretty unacceptable. Soooo, I opted for the 20' truck and hoped I could get everything in it. That didn't work, I ended up having to go back to the Portola office and get a trailer. This meant I had to leave my personal trailer (I had planned on pulling it with the 26' u-haul) behind. Sometime in the future I now have to make an 1800 mile round trip to get the rest of my stuff. The folks in Athol where I dropped the equipment off were super friendly. The drop off paperwork was completed quickly and efficiently. I was on my way in minutes. Needless to say I will not be using U-haul again....EVER. Even though the people at the rental places were awesome and super helpful....U-haul corporate is in shambles. Choose a different rental company or deal directly with the local rental rental people. You've been warned.KENNETH B.
Customer did not leave a comment.MICHELE W.
Customer did not leave a comment.DAN W.
Customer did not leave a comment.STEVE L.
Customer did not leave a comment.Roger T.
Very friendly and willing to help you.they treated you as they would themselves.thank youJERRY M.
Customer did not leave a comment.Cindi W.
Customer did not leave a comment.Dennis M.
these men helped me out very much equipment was in great shape. Had no issues at all.Grorge P.
They were very friendly and professional.MICHAEL B.
Friendly and helpful locals, definitely recommend the location.DORA R.
Customer did not leave a comment.JACQUELINE V.