Excellent!
Terry W
North Idaho Super Shed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coeur D'Alene, ID 83815
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkJoe at this location was friendly and helpful concerning my move.
Gustavo BEquipment Issue and Poor Customer Service Serious equipment issue and a highly disappointing customer service experience regarding my recent truck rental. During our trip, what should have been a standard drive took an extra four hours due to a faulty ventilation mechanism in the vehicle's gas tank. Every time we stopped for fuel, the gas pump handle continuously clicked off, forcing us to spend over 30 minutes at the pump just to fill the tank. A gas station attendant explicitly confirmed that the issue was due to a broken tank ventilation system. This issue first occurred about 200 miles away from our pickup location, making it completely impractical to return the truck and start over. To make matters worse, we encountered another U-Haul customer at a gas station who was experiencing the exact same issue, which suggests a broader quality control problem with your fleet. When I reported this at the drop-off location, the employee checking in the truck was entirely dismissive. While he claimed he would notify the administration office, his attitude was essentially "it is what it is," which is completely unacceptable. As a customer, I expect vehicles to be thoroughly inspected for quality control before they are sent on the road. This defect caused us severe frustration and a major time delay. I request that this matter be reviewed by management and look forward to your response regarding how this will be resolved.
willy tThanks for everything.
Kathy NNothing every thing was great at pick up
Stephen S