Customer did not leave a comment.AMIE C.
Customer Reviews for Murphy Heavy Duty LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Marcia B.
The attendant was great were good peopleJOSEPH M.
Very polite and friendly for our return.CHARLES A.
Customer did not leave a comment.Paula P.
Great customer service!!LAKEISHA P.
Customer did not leave a comment.WILLIAM G.
Customer did not leave a comment.Nathaniel A.
U haul personnel was extremely helpfulHECTOR A.
Joey is amazing. So helpful and professional. Great location and the team there is the best!Michelle M.
Customer did not leave a comment.MELVIN H.
Remove the Cobbs from turn in list they were rude and didn't want to take trailerSondra R.
Friendly and helpful!MARCEL W.
Joey was great. Took care of installing a new 2" ball on my hitch and hooking up and checking the trailer before I pulled out. Great ðŸ‘ customer service!Candace R.
Customer did not leave a comment.DAVID M.
Nothing from my experience. Joey was extremely helpful and professional as they come.Michelle M.
Customer did not leave a comment.Jeffery C.
Customer did not leave a comment.Carolyn J.
drop off location was good, have used them before. I am very upset I was charged 30.00 dollars for drop off that I was not told about up front. I was told drop off at any U haul location, called as instructed since they were not open and yet see 29.95 on my cc without approval. I'll use budget next timeRobert M.
Customer did not leave a comment.DANNY L.
Murphy HD is a clean and well-run local business. They have a good inventory of U-Haul units and I always use them for my local rental needs.Thomas W.
Customer did not leave a comment.Mark P.
The trailer rentals would be better if the trailers had a tongue lift jack to lift the tongue up. It was very difficult to hitch and de-hitch the trailer.John T.
Associate exceptionalThomas K.
They are great as is very helpfullGLEN W.
Joey was very helpful and courteous.JAMES E.
The guy who checked out the uhaul went beyond the call of duty. He came in after hours, fixed our light problem by taking us to O'Reilly for fuses and he hooked up the trailer to get us on the road. He spent 2 hours with us making this happen.MICHELLE H.
Make sure the tag has not expired. The one I rented from yall was 2 years past due. I could've been pulled over.DEBORAH S.
Horrible exp.michelle C.
Customer did not leave a comment.monty E.
I have rented several U-hauls at Murphy Heavy Duty and have always received the best of customer service!Gene W.
The location was an auto/ heavy machinery repair and parts place. The Uhaul guy was pretty busy fielding customers questions and I had to wait around quite a few minutes before they could get to me. Not sure how that can be improved.CHARLES P.
Great location!Jeffrey T.
Was highly impressed with both the pick up and drop off spot very friendly and very helpful and service was quickDonald S.
It was after hours for drop off, so easyLynn M.
Customer did not leave a comment.Denise T.
Customer did not leave a comment.BRANDON P.
Great group of people. Were so helpful!William C.
Customer did not leave a comment.CLAYTON S.
The only complaint I have is that a truck was not available after having set up early enough on line with Cobb.Judith W.
Customer did not leave a comment.JANET H.
Customer did not leave a comment.WILLIE M.
Not the location I needed. 40 mins out of the way. Location was changed on a Friday so no one was there to put blankets and dollies on truck so I didn't get them. Poor internet service making online check in difficultJulia M.
Customer did not leave a comment.Timothy S.
The staff "knew" how much fuel was in the vehicle. After a wink to the other staff circled the half mark. Its believed they were aware of the faulty fuel gage as well that it leaked.Richard W.
Very professional and courteousJanice L.
Friendly staffSergio C.
Thank you for the excellent service.RICK J.
We've dropped off U-Haul trucks and trailors 3 times at this location and each time things have gone really well. The last time we dropped off after hours, and someone working late stopped to give us helpful directions on how to return our truck. This was greatly appreciated. The reps are very professional, friendly, and helpful. Great place to rent or drop off U-Hauls. I highly recommend them.Terri P.
Easy to work with and great customer service. Lots of room in there yard to get in and out.ERIC E.
Customer did not leave a comment.granville L.
Many thanks to Murphy Heavy Duty for their excellent, friendly helpful customer service. They made dropping off our U-Haul a smooth easy process. I highly recommend them.Terri P.
Many thanks to Murphy Heavy Duty for their excellent, friendly, helpful customer service. We appreciate it very much. They made dropping off our U-Hauls a smooth easy process. I highly recommend them.Terri P.
Double check connectionsAnthony C.
Customer did not leave a comment.Betty H.
No problems with drop off super courteous people.Clayton T.
This place is real good.kevin F.
Need to check address given on Uhaul web site takes you to a vacant lot. Had to call to find correct location but staff were very helpful.Jose S.
Great jobJames S.
The staff was very helpful, knowledgeable, and friendly!! Will definitely use them again, and recommend them to others!! Great customer service!!Jeffrey H.
Easy pickup and drop offDwight C.
Customer did not leave a comment.Jason W.
Customer did not leave a comment.Cathy G.
Customer did not leave a comment.John F.
The trailer I picked up first was found to have a tire with low air pressure when I got home to load. I called Murphys and they instructed me to return and they would exchange trailer . Jay was waiting when I returned and hooked me up the to another trailer more suited for my long trip from Fla to Mich. Uhaul could consider talking older equipment out of service sooner. Thank you for asking.DON B.
Professional clean would recommendEric G.
Customer did not leave a comment.JOEY M.
Great service and no issues with equipment. Highly recommend locationKyle M.
Nothing, Autumn was GREAT! Customer service with a smilepatty K.
Service was OK---all I did was turn in the truck I rented. No problems.LESLIE B.
Customer did not leave a comment.ED B.
Customer did not leave a comment.jeff C.
Customer did not leave a comment.Stephanie S.
Customer did not leave a comment.Mike M.
Great truck, good gas mileage, plenty of power, and handled excellent for a truck.WILLIAM O.
Customer did not leave a comment.Mike W.
Customer did not leave a comment.Linda B.
They we very helpful and a great group of peopleKAREN D.
Customer did not leave a comment.SCOT N.
Customer did not leave a comment.Mike W.
Not very friendly. Waited until I got there to sweep out the truck. Other staff around not very friendly either. Did walk around or go over any damage that was on the truck however I did and seen many many x's on the truck. Over all will not reccomend this location to anyone I know.nichole S.
Lower the price for a 24 hour use of a car dolly to pricey in my opinion.good equipment everything worked as it should and did exactly what I neededPhillip W.
Customer did not leave a comment.Datra G.
Lied to us about having an extra hour or two and charged our Company Card, TWICE. U-Haul lied. Period, point blank.RICK J.
Awesome customer service!!! Clean yard and lots of room to move around.ERIC E.
Customer did not leave a comment.Alton G.
They helped me get my hitch unstuck which I greatly appreciated so that I could get the trailer hooked up. ThanksJennifer H.
Do not take out insurance ,they will not pay you if something fails on the trailer ,they will come up with something or a reason not to pay,even if you call their 1-800 number,and get no one at that number ,and you are broke down on i 95 in 95 heat,We would like to thank the South Carolina Highway Officer , who looked at the trailer and asked if we had rented the trailer form the beach area because he sees this all the time and asked if we needed any water or a tow truck ,U-HAUL you failed me, I lost $400.00 to get that trailer off I 95 ,and went by the book ,we called you 6 times with out any one answering the PHONE , THE DEALERS ARE GOOD PEOPLE , but you as a company FAIL THEM ,they work hard for customers as a ruleMike W.
Customer did not leave a comment.Danny L.
Customer did not leave a comment.Stafford M.
Customer did not leave a comment.Janet S.
A situation arose concerning the equipment that was on the contract and the actual equipment that was rented. When the situation was discovered, Murphy H D resolved the situation satisfactorily! Will rent a trailer soon from the same agency!Robert G.
Customer did not leave a comment.Janet S.
The original drop off place told me to drop it off at this location since they were out of space. This facility was closed so I had no interaction with anyone there.Brittanie T.
Don't change anything.MELVIN G.
Customer did not leave a comment.sandy V.
fantastic location, really went out of their way to accommodate my on the spur of the moment drop in. Folks even came in on their day off.doanald S.
Customer did not leave a comment.Carol A.
Good peoplejohn F.