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ANTHONY H
Customer Reviews for MyPlace Self Storage Punta Gorda
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is my third time using this location, and the staff has always been very friendly, very efficient and they have plenty of vehicles/ trailers to choose from….. no reason for me to use any other location!
REBECCA CAll went well the staff was courteous and very helpful
HAROLD GEveryone was very friendly and professional
RONALD KThe entire rental experience with MyPlace Storage went very smoothly. The staff was great to work with and the trailer was in great condition.
THOMAS FThe place was closed when we dropped it off on a Sunday (we knew they would be), but I worked around it. The app instructions were outstanding.
CLIFFORD WOutstanding service, friendly and helpful
NORMAN WNothing. The staff is extremely friendly and helpful. Great place to!
MATTHEW GStaff was extremely friendly !!
MATTHEW GVery pleased with Lee and Mary Plesent and very helpful
HAROLD GThe employees were courteous and helpful.... VERY NICE!!!!!!!!
STEVEN SGreat!
RHONDA HThe delivery was awesome employee was very nice place was nice and clean and made everything super easy for me.
Tomas FOld trailer. Inside was swept but very dirty. Everything I moved in contact with the floor of the trailer had to be washed. One tire was worn and rotted.
JAMES DAll good
PAUL VThe people at MyPlace were terrific. Great experience and I will use them again when the need arises!
Daniel FWe were not made aware of the mileage allowance. It was highlighted on our contract, however it was never mentioned when we picked up the truck. We were allowed 161 miles. Just from our house to the drop off location, it’s 142 miles. That does not include picking up or dropping off the furniture we were moving, so we didn’t have much of a cushion. Other than that, we were extremely pleased with our treatment at the pick up location, and the quality of the rental truck.
mandy SNo need to change a thing! That was the second time I've rented here, and both experiences were stress free!¡! Leigh at the front desk goes above and beyond! She was also there years ago when I rented a moving truck. She's friendly and professional..they are my number one "go to "when I need a truck or trailer. Thanks again!
JANET BVery friendly team!
TAMMY GInstead of a regular dolly I would of preferred a regular furniture dolly
CHARLES RThe people in the office was very friendly and helpful over all it was a great experience
Judith WNo one was there, Sunday at noon, not open.
MICHAEL BSO easy and smooth. The trailer was in great condition and rolled down the road quietly and smoothly
Timothy SUsed this u haul for years !!!! They are AWESOME
JACK TGreat people to deal with. J
JOHN Meveryone was very courteous and friendly.
melody wThey went above and beyond to accommodate my trailer rental needs. I will definitely be a returning customer!! 🙂
MARTIN CThey are totally professional and courteous.
Donald WAbsolutely love myplace self storage. They are friendly and easy to work with. Only place I rent from in punta Gorda
SHANE WGreat experience. Covered everything needed for my rental.
JUAN BWhen I got the truck The gas level was at a half so the person previous to me did not fill it up to the 9/16 required level. Other than that everything was perfect.
RUSSELL AGreat Personalized Service.
FRANK RGreat customer service and employees!
John RWorked out great and very nice lady who helped me out at the office.
SCOTT WNothing. Lee andTom are simply experts at what they do. Very personable, professional, and just very nice people to work with. They went out of their way to make sure that we had all the answers to the questions that we asked. they deserve a lot of credit for the way they handle the business.
Don CI have rented from UHaul for years and this location is the best I have ever had the pleasure of doing business with. I know I can always count on this location. Thanks C.E.
CHRISTOPHER EGreat service nice people, thanks.
STEVE OMary was awesome
STEVEN GNewer trucks.
Jay GLee at Punta Gorda location was an excellent customer service rep. She was very kind and professional! Loved her and will def go back to the Punta Gorda Cooper Street location for our UHaul needs.
SUSAN WExcellent service. Friendly and helpful staff.
Jeffrey DMy experience here was top notch. I cant think of anything they could do to improve it. Best U- Haul experience ever for me.
BILLY PVery good rental experience. Would definitely use again.
PAUL JThe MyPlace team was extremely helpful, knowledgeable and kind.
CAROLYN SNice people
gary rThe facility on Cooper Street in Punta Gorda there’s an excellent condition with great help!
VINCENT FRental was effortless and easy, I would absolutely recommend Uhaul to friends.
James BAbsolutely great customer service. From first phone call to reminder call to pickup and drop off the friendly and helpful service I received couldn't have been better. Also a great value.
TERRY ZMy first time pulling a trailer for that long. Distance. They were very friendly and helpful. I was able to take the trailer back to the Hillsboro facility instead of Nokomis.
JEFFERY WEveryone was great and the truck did well on a long haul
RICHARD FGreat customer service and no waiting
JAMES HLady that hooked up trailer did not lock it down to the ball. Two miles down the road it came off almost flipped over. As it was bouncing around behind my vehicle it came around and hit my bumper causing a big dent.
HOWARD MGreat experience! Kind and helpful employee!
RICHARD R