Customer Reviews for NH Superior Repair LLC
(U-Haul Neighborhood Dealer)

485 reviews

103 Rte 13   Brookline, NH 03033

(603) 673-3146

Location Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(603) 673-3146

103 Rte 13
Brookline, NH 03033

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 6 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

B Kathleen M. 
Rating:
5.0

Nothing at this location; it's the BEST!

JUDITH A D. 
Rating:
5.0

I have no idea how an improvement can be made to excellence... Very happy customer 👍🏽

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

Jezrael S. 
Rating:
5.0

Customer did not leave a comment.

micheal M. 
Rating:
3.0

truck wasn't clean there was broken glass in the box part on the floor from some one else's previous move.

Allison B. 
Rating:
3.0

For any Brookline residents, this is as convenient as you can get. Keeps the mileage down.

Christopher V. 
Rating:
5.0

Customer did not leave a comment.

Brennan C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN T. 
Rating:
5.0

Customer did not leave a comment.

Scott J. 
Rating:
5.0

Gentleman was very helpful, quick and very informative, unlike cooperate operator!!

LUCIANO V. 
Rating:
5.0

No comment need for improvement. the staff was AWSOME , customer service friendly knowledgeable went above and beyond To explain all the details. I will use again when needed

JOHN P. 
Rating:
5.0

Ed was very busy, but took the time to show me the interior of the van to make sure it would meet my needs. He also made sure that I had the best deal. I love doing business in our town. Would recommend to anyone.

Evalyn M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Everything Was Awesome! Thank You So Much! Nice Guy To Talk With At The Station! Very Friendly and Helpful!

William G. 
Rating:
5.0

We bought the insurance plan. Our car broke down and AAA wouldn't cover the uHaul. I am hoping to make a claim on the coverage we took. The trailer served its purpose well.

SHARON H. 
Rating:
5.0

Customer did not leave a comment.

Erik B. 
Rating:
3.0

My experience with uhaul has been completely horrendous - this location was fine besides the fact that it took me an hour to self get the truck on my phone because there is no cell service for that whole stretch of road where it is. I had to keep driving away to answer my questions and driving back for the next one. Utterly ridiculous how uhaul treated me in general, tho as a franchise I'm sure how the company mistreated me had nothing to do with this individual branch. Made my move so so dysfunctional and stressful by renting through you.

Sarah D. 
Rating:
5.0

The staff at Superior are exactly that, Superior. Friendly and helpful proprieters of a gas station and full service garage that also rent uhaul products. I have rented a trailer and van from them within the last month and they do a great job. Way better to deal with than an actual Uhaul location. You will be happy dealing with this family owned small business. Best of luck, John Rogers Brookline, NH

John R. 
Rating:
5.0

The online rental didn't work. The facility had to cancel my rental and start over even after calling U-haul directly.

Daniel M. 
Rating:
5.0

Customer did not leave a comment.

Gary N. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Jean R. 
Rating:
5.0

Great service manager treated me like family

Mark S. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

On the side of the truck it says $19.95 ... I paid $79.00 ??

Brian S. 
Rating:
4.0

Customer did not leave a comment.

Nancy M. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

natt D. 
Rating:
5.0

Customer did not leave a comment.

steve S. 
Rating:
5.0

Ed worked hard to get me the best possible rate. It is a well run, professional operation.

Robert B. 
Rating:
5.0

Ed and his staff were excellent .I made the reservation well in advance, but U-Haul still could not get the right size truck for us. I made it work. I believe this was not Ed's fault. Everything else was great. Will recommend both U-Haul and NH Superior Repair LLC to friends.

Tim S. 
Rating:
5.0

Customer did not leave a comment.

Alfred L. 
Rating:
5.0

Ed was great, prompt and friendly, But Uhaul was not able to supply Ed with the right size truck. I believe that this is not NH Superior Repair LLC's fault. Please make the correct truck available to Ed for when I pick up for my next move.

Tim S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

The staff at the Brookline, NH location couldn't have been more helpful! My husband and I were so impressed with their customer service. Very helpful, professional, and friendly!

Morine J. 
Rating:
5.0

Both Ed's made my day by being present on pickup day. I was more than worried about the 24/7 process!1

Paul T. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Great overall experience and customer service

Steve M. 
Rating:
5.0

Customer did not leave a comment.

Paul R. 
Rating:
3.0

Location was closed when I picked up and dropped off.. it was also a gas station and pumps were closed.. very inconvenient considering I needed to get gas to leave tank where I found it. . I used the mobile option to pick up/drop off and there was no internet or even signal and it took 30 mins to pick up and 45 mins to drop off. That was not the fault of the location, but super inconvenient.

Maria H. 
Rating:
5.0

Customer did not leave a comment.

Edward A. 
Rating:
5.0

Absolutely nothing!

Mark H. 
Rating:
5.0

Customer did not leave a comment.

Maribeth J. 
Rating:
5.0

Very nice and helpful.

Billy B. 
Rating:
5.0

I received great customer service at NH Superior repair. I would definitely recommend them to friends and family. Definitely would go there again. Awesome

Carrie S. 
Rating:
5.0

Customer did not leave a comment.

Alan P. 
Rating:
5.0

Customer did not leave a comment.

Alan P. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Everything was Great

Timothy M. 
Rating:
5.0

Customer did not leave a comment.

Stuart B. 
Rating:
5.0

I believe I can't think of anything at the moment.

Susan R. 
Rating:
5.0

I had ordered a 10' truck and realized it wasn't large enough. Ed had a 15' truck on his lot and quickly took the time to get that ready for me and to re-do all the paperwork. Great customer service!

Damon T. 
Rating:
2.0

I picked this trailer up and found out it was costing me $500 to rent and drop it off in Angola indiana. The u haul person who found me the trailer never told me what it was going to cost. I could have gotten a trailer in Angola and towed it to NH and back for less than $200 dollars. I feel I have been greatly taken advantage of. I will definitely find other avenues when I need to rent a truck or trailer

Steve K. 
Rating:
5.0

Customer did not leave a comment.

Marlies H. 
Rating:
5.0

Great customer service!

Scott B. 
Rating:
5.0

The staff was awesome Would highly recommend to anyone

Robert P. 
Rating:
5.0

Ed Arnold is a great guy

Jack G. 
Rating:
5.0

Very easy to work with and helpful

Chad S. 
Rating:
5.0

Ed was great. Easy and convenient location. Truck was in great shape and I was able to get everything I needed done for the day.

Gary Z. 
Rating:
5.0

Online checkin was a big plus, streamlining the pickup process.

Mike M. 
Rating:
5.0

Ed was fantastic. Provided a seamless and friendly rental process.

Peter J. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Ed is an honest and helpful u-haul agent that deserves credit for his efforts on your behalf he is everything your pepperal mass location is not

Richard Z. 
Rating:
5.0

Customer did not leave a comment.

Tim T. 
Rating:
4.0

Customer did not leave a comment.

Dale H. 
Rating:
5.0

Customer did not leave a comment.

Philip C. 
Rating:
5.0

Great personal service.

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
3.0

Customer did not leave a comment.

Nicholas K. 
Rating:
5.0

Customer did not leave a comment.

Joel G. 
Rating:
5.0

Customer did not leave a comment.

Janet A. 
Rating:
4.0

I was given an expired plate for the trailer and I didn't realize it until I was on the road. This is something that shouldn't have been missed by the uhaul company. The only reason I was really mad is because the place I picked it up from the guy was super friendly and nice!

Cristen C. 
Rating:
5.0

It would have been nice to know ahead of time that the pickup location was not where I made the reservation, saving me some driving around.

Ralph S. 
Rating:
5.0

Ed went above my expectations to ensure my equipment was secured when others in the area didn't seem to care much if I was able to rent a truck or not for my 1 way trip.

John J. 
Rating:
5.0

Ed is great!... 2nd time moving with his help!..very helpful...pleasure to work with and would definitely recombine his service to friends and family!

Peter K. 
Rating:
5.0

Customer did not leave a comment.

ken P. 
Rating:
4.0

Customer did not leave a comment.

Steve W. 
Rating:
5.0

Customer did not leave a comment.

Darrell P. 
Rating:
5.0

Customer did not leave a comment.

Carlos V. 
Rating:
5.0

Customer did not leave a comment.

Nick S. 
Rating:
5.0

EVERYTHING WAS GREAT! FRIENDLY & HAPPY!

STEVE R. 
Rating:
5.0

Customer did not leave a comment.

THOMAS H. 
Rating:
4.0

Customer did not leave a comment.

Kathleen W. 
Rating:
5.0

Customer did not leave a comment.

Lydon M. 
Rating:
5.0

Customer did not leave a comment.

Katherine C. 
Rating:
5.0

Customer did not leave a comment.

HOWARD P. 
Rating:
4.0

Customer did not leave a comment.

Patricia F. 
Rating:
4.0

The problems I encountered were not with the location but the fact that I'd booked for Nashua and UHAUL moved me to Brookline, a 30 minute drive away, and then I had to wait 45 minutes for the computer program to produce the paperwork. Again, the rep was fine, but your system cost me a few extra hours.

David T. 
Rating:
5.0

I selected this location as a result of the excellent service they provide. I rented a truck a couple of years ago and I was highly impressed with their commitment to exceed customers expectations. Next time I require a rental I will go back to NH Superior Repair LLC. I have and will continue to recommend them. A++++ Service - Thank You

John S. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN S. 
Rating:
5.0

Everything was great!

Robert T. 
Rating:
5.0

Excellent service! Thank you!

Joshua R. 
Rating:
5.0

These are very nice people and help me in every way possible.

Michael H. 
Rating:
5.0

Excellent service and assistance. Highly recommend!!

Ken S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
No reviews have been submitted for this location.

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