Customer Reviews for Nathans Body Shop & Wrecker Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nathans Body Shop & Wrecker Service

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Austen E.
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Samantha was extremely helpful and kind. She went above and beyond to make the rental process easy and pain free.

ALBERT W.
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Nothing.

WENDY J.
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Staff was very friendly and helpful!!! Great experience!!!

DIANA M.
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Samantha is OUTSTANDING! This is the best experience we have ever had with UHaul by far. I would highly recommend that anyone needing rental moving equipment stop at Nathan's for over the top customer service.

RAYMOND A.
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Gary C.
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James G.
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Bobby R.
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John W.
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Samantha is attentive and friendly. She knew the rental items and their options well. I'll continue to use this location for all my truck and trailer rental needs. Great job Samantha!

Stephen P.
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I ordered 4 dozen pads to go with my truck but they were unable to provide any. They should check orders before the customer arrives.

ERIC S.
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GEORGE F.
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WILFORD W.
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Michael S.
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Samantha made the experience smooth.

Teri F.
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Samantha was terrific was great to work with will surely recommend this location to anyone looking to rent u haul equipment

doug W.
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I really needed a much smaller truck. U haul needs to have more trucks that are smaller ie pick up or cargo vans.

SELMA H.
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Keep the great staff you have now, Sam was awesome!

Bobby R.
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Luke S.
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emory W.
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Tami G.
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Judith W.
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Maryann K.
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The location was closed (normal operating hours) at the time of our drop off

Alan D.
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The lady was excellent and went out of her way to be helpful.

THAD J.
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Both the pick and drop location had wonderful employees and the equipment was perfect. The u haul website however was very difficult for me to use. Both in renting and returning my trailer

Patty H.
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Customer did not leave a comment.

Beverly G.
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Lisa G.
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The lady who works here, Samantha, was really great and answered all of my questions and was very helpful overall. So thankful they have 24 hour reservations. I did have some problems with the app but someone from U-Haul helped me over the phone. Overall it was an easy process and I'd definitely rent from this location again.

BRANDIE O.
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Thank y'all so much I have used y'all 3 times this year Florida and NC than NC to TN.. Thank y'all do much have a blessed year...

Steven F.
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The young lady we rented from [third time] gave us excellent service each time. She actually made the task of rental process rather enjoyable. Will not hesitate to recommend

Alan H.
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Inside of truck smelled and was dirty

Robert W.
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The lady was very helpful!

Shawn S.
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Bobby R.
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Alfred S.
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eric D.
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Easy pick up, easy drop off....... I'll use again.

COREY B.
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Danny D.
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Great customer service at this location!!!!

Brian B.
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Robert K.
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Location was closed and I used the application to check out.

Daniel G.
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Ruthan P.
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frank C.
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Samatha was very helpful.

SHAN S.
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It was the best service ever. I would recommend this location all my friends. And when I need another U-Haul I will be back. And thank you for the good work you are doing.

DAVID D.
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Hayley H.
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Joanne B.
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Marlene S.
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Friendly and helpful at 8 in the morning! Thank you for all your positive words.

Christen M.
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I was admittedly nervous at first as this UHaul place shares a parking lot with a bail bondsman. The customer service lady was very polite, friendly, knowledgeable, and fast. That is more than enough for me to return as a customer.

Darren W.
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Customer did not leave a comment.

MARIFRANCES H.
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Samantha was great! She made the process easy! We truly enjoyed working with her and you will too!

bill D.
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Michelle P.
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Samantha was very helpful and nice

SCOTT M.
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Nothing

Larry V.
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David J.
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We changed the time of our pickup and no where did it tell us or communicated a change of location for pick up. The agent at this sight was so nice and understood our disappointment.

David L.
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Great service. Very efficient and friendly. Liked the online tools to checkin. Nice work ! Will recommend and use again.

Kefyn C.
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Went like clockwork

Dustin V.
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Service was great!

Dave S.
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Thomas S.
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Samatha made the rental experience great! Super nice:)

Bobby R.
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Charles C.
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Quick and easy

Grant W.
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Darrell P.
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david S.
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David W.
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Location is a dead spot if you are a Verizon customer. Could not complete truck check-in online. After numerous attempts finally had to call U-Haul customer service. It all worked out and they didn't charge extra for the manual check in. Another person I was with is an ATT customer and they were not having cell issues.

Peter T.
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This location was very friendly and efficient.

Tony M.
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Diane D.
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Samantha was wonderful to work with

Jim M.
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Great experience, Thanks

Jessica K.
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Joseph T.
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Everything was great no problems ! Thank you

Gregory M.
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Samantha was awesome! Truly excellent customer service. Answered all our questions and was very helpful

Tammy S.
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Holly W.
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David K.
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ANGIE K.
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Excellent customer service!!!! Thank you soooooo much again!!!

Buford E.
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Samantha is a awesome employee for renting uhaul trucks for the company Uhaul. She is one of the best person when dealing with the public. She is the BEST.

Jennifer L.
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Very helpful and made my move so much easier.

WILLIAM L.
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Samantha was One of the most professional,caring people you could ever want to Deal with. 5Plus Star's for HER

Buford E.
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Nothing, Samantha was very helpful and knowledgeable.

Ben Z.
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Only thing I was unhappy with was we were scheduled to drop of somewhere closer to our he and they wouldn't take our uhaul so we had to drive over 30 minutes away to drop off our truck and spend even more gas money in the process.

James J.
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Tell the customer what they need to do for turn in prior to them dropping off

Jeff L.
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Samantha was a big help to me since I had to drop off the trailer after hours. Super job and very pleasant to deal with.

Anthony J.
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Vehicle was in tip top shape, service was amazing (thanks Samantha!) Highly recommended!

April B.
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The lady we dealt with was amazing! She was so friendly and professional every time we called or stopped by. The truck was exactly as she stated! We will definitely work with her again! She is beyond an asset as a face for u-haul!

Tammy E.
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Allow return on sundays

Daniel G.
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Customer did not leave a comment.

Anne W.
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Did the 24/7 truck share, they said there would be a 10ft truck at Nathan's for me to pick up and there was no truck! Not okay. This wasn't the only issue I had with Uhaul in general. When I wasted my gas and time going to this place to pick up the truck and it was not even there, I had to get back in my car and drive 20 minutes to the next location where the truck had a hose sticking out of the gas tank, someone had siphoned the gas. Then there wasn't a truck available until the morning anywhere near me to this really threw us off and we were very late to start moving. I had to drive back out to the first location in the morning to pick up a truck (that was not even the right size, too big) and I can't believe I was not offered a refund on gas or something for the hassle. I will NEVER recommend Uhaul to anyone.

Christopher H.
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The young lady, Samantha was outstanding to work with, The first question she asked was, How was your trip ? We went over the truck and finished up the paperwork, then chat a little like we were old friends. Samantha actually made me feel like I am part of the U Haul family. Customer service all the way, five stars here.

Amy D.
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I returned truck after hours so I have no comment for the service here.

David M.
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An inspection of the vehicle for cleanliness, dents and scratches should be part of the rental procedure. Otherwise the transaction went well.

Cecile B.
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Customer did not leave a comment.

Dana S.
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Really appreciated the staff @ Nathans in Sylva. Great job!

Christopher H.
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Julie L.
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Pete V.
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James Y.
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CHRISTOPHER K.
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No reviews have been submitted for this location.

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