Customer Reviews for Nathans Body Shop & Wrecker Service
(U-Haul Neighborhood Dealer)

490 reviews

3251 US Hwy 441 N   Sylva, NC 28779

(828) 586-0264

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 1 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(828) 586-0264

3251 US Hwy 441 N
Sylva, NC 28779

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8 am - 1 pm
  • Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

joseph S. 
Rating:
4.0

Customer did not leave a comment.

william L. 
Rating:
5.0

Customer did not leave a comment.

Steve P. 
Rating:
4.0

Customer did not leave a comment.

Lucas J. 
Rating:
5.0

Customer did not leave a comment.

Blair E. 
Rating:
5.0

Customer did not leave a comment.

Neil D. 
Rating:
5.0

Customer did not leave a comment.

Linda H. 
Rating:
4.0

Customer did not leave a comment.

Paul U. 
Rating:
5.0

no improvement necessary. very nice gal. She did it all

William G. 
Rating:
5.0

Customer did not leave a comment.

RICKY Q. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Customer did not leave a comment.

Sheila H. 
Rating:
5.0

Customer did not leave a comment.

Debbie F. 
Rating:
5.0

Ur attendant, Samantha, is outstanding and even showed me how to hook up the trailer to my car.

Thomas F. 
Rating:
4.0

Customer did not leave a comment.

TANZA S. 
Rating:
4.0

Customer did not leave a comment.

Deborah B. 
Rating:
5.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Samantha was very helpful in getting us all situated before we started using the u-haul for a big move!

Laura C. 
Rating:
5.0

Customer did not leave a comment.

Darryl Todd M. 
Rating:
5.0

Customer did not leave a comment.

Daniel M. 
Rating:
5.0

Very nice, convenient, and excellent service.

James A. 
Rating:
5.0

Samantha had several people show up at the same time and she handled everyone like a pro. I was very impressed with her. Thanks for such great friendly service!

Michael M. 
Rating:
5.0

Samantha was charming and professional. Excellent Experience!

Thomas S. 
Rating:
5.0

Customer did not leave a comment.

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

Tom M. 
Rating:
5.0

Customer did not leave a comment.

Gene L. 
Rating:
5.0

The customer service was exceptional!!!

RICE C. 
Rating:
3.0

Customer did not leave a comment.

WALLACE J. 
Rating:
5.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Jp R. 
Rating:
5.0

Courteous staff, quick handling, and had a great experience.

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

LOWELL G. 
Rating:
4.0

Customer did not leave a comment.

Jennie V. 
Rating:
5.0

Customer did not leave a comment.

NEIL K. 
Rating:
5.0

Sam is the absolute best. The truck and trailer were in prestine condition. I can't say anything negative.

AUSTIN A. 
Rating:
5.0

Very helpful at check in.

KENNETH W. 
Rating:
5.0

Customer did not leave a comment.

SARAH B. 
Rating:
3.0

They wanted me to go park the truck because the women who checks the truck in was not there. The truck leaked in the Moms attic and all my boxes were soaked.

Earl B. 
Rating:
5.0

Called and said I was on my way but truck was still across property and covered in snow, good thing I had a long brush. When customers call and say they're on the way maybe truck can be ready. Don't know what I'm walking across in snow but they know property.

Eugene C. 
Rating:
5.0

Best customer service and details answered. Very pleased.

CURT P. 
Rating:
5.0

I've used this location numerous time and as always Samantha was extremely helpful and courteous.

NORMAN L. 
Rating:
5.0

Customer did not leave a comment.

CORD G. 
Rating:
3.0

Customer did not leave a comment.

EDWIN Y. 
Rating:
5.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

Thank-you for making it easy!

JERRY W. 
Rating:
5.0

Customer did not leave a comment.

RONNY S. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN P. 
Rating:
3.0

Exceptionally friendly and courteous employee.

JOHN I. 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY B. 
Rating:
5.0

Customer did not leave a comment.

SARAH B. 
Rating:
4.0

Customer did not leave a comment.

Julie B. 
Rating:
5.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

ROBERT B. 
Rating:
5.0

Very good experience, agent explained everything we needed to know about the auto dolly.

JAMES W. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN P. 
Rating:
5.0

Great place to rent a Uhaul at

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY B. 
Rating:
5.0

Samantha is great in dealing with people plus she makes the process of renting easy on the customer. She went beyond what I expected in dealing with renting a truck, making everything seamless.

BRENDA H. 
Rating:
2.0

The truck rented to me from the Sylva NC location had 3 holes drilled into the gas tank where someone siphoned fuel from it. I was unknowingly leaking fuel on my entire 2 1/2 trip. The 1st customer service rep hung up on me because I wanted to speak to a manager. The area rep called me and said a Manger would contact me 3 days ago and I've heard nothing. Someone call me please at 904-651-6516

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

Timothy T. 
Rating:
1.0

Went to location where my reservation was “guaranteed.” It did not have the equipment. Was sent to 2nd location 30 minutes away, and was initially informed it did not have the equipment available either. After doing visual check, discovers that one 6x12 is available.

DOUGLAS B. 
Rating:
5.0

Customer did not leave a comment.

ELIZABETHASHLEY P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

benjamin S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM G. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
4.0

Customer did not leave a comment.

Noelle P. 
Rating:
5.0

Samantha was so accommodating, kind and friendly. Best experience ever! 5 star outstanding service!

CORY D. 
Rating:
5.0

i appreciate the young lady who did our rental agreement. She was pleasantly easy to work with and made our rental so much more enjoyable. excellent employee

RICHARD B. 
Rating:
5.0

Customer did not leave a comment.

Glenn D. 
Rating:
5.0

Customer did not leave a comment.

BRENDA H. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Samantha is the best! Truck we wanted wasn't available after reservation was confirmed. Samantha called to let us know, offered suggestions and made the whole experience a win-win! Thanks, Samantha!

DEBRA T. 
Rating:
5.0

This young lady has excellent customer service skills

Steve J. 
Rating:
5.0

Customer did not leave a comment.

Julie J. 
Rating:
5.0

Customer did not leave a comment.

LORA W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL M. 
Rating:
5.0

Customer did not leave a comment.

Phillip A. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
5.0

Sam at the desk was great and had the truck when we arrived. 10/10

Kaysie A. 
Rating:
4.0

Customer did not leave a comment.

Steve P. 
Rating:
4.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Samantha was a great help.

SCOTTRAYMOND L. 
Rating:
5.0

Customer did not leave a comment.

BRIAN R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer K. 
Rating:
5.0

Customer did not leave a comment.

BRIDGETTE M. 
Rating:
5.0

Samantha was very friendly, informative, and explained everything in a courtious and well manor. Most helpful in every way,would do business with Nathans any time.

ARTHUR D. 
Rating:
5.0

Customer did not leave a comment.

RANDOLPH K. 
Rating:
5.0

The woman who helped me was extremely helpful and very nice as well.

BENJAMIN P. 
Rating:
5.0

Customer did not leave a comment.

BILL T. 
Rating:
3.0

Customer did not leave a comment.

Steve P. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL K. 
Rating:
3.0

Customer did not leave a comment.

HENRY G. 
Rating:
5.0

All went well!

Bill D. 
Rating:
5.0

All good!

Bill D. 
Rating:
4.0

The womon working at checkout counter did an excellent job.

ERIC M. 
Rating:
5.0

The owner was very patient and kind, and very professional and friendly. Anytime I find myself in heed of a U-Haul, this will be the location I reach out to. Rare to find customer service and/or friendliness anymore, but finding them both at the same time was refreshing. Appreciate her time and effort!!

WILLIAM E. 
Rating:
5.0

Customer did not leave a comment.

gary M. 
Rating:
5.0

Clean, reliable and friendly

Tosha L. 
No reviews have been submitted for this location.

Additional Services at this Location

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