Customer Reviews for Nathans Body Shop & Wrecker Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nathans Body Shop & Wrecker Service

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Larry C. on

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Great service, very nice lady at the desk.

Erik S. on

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Smoky smelling truck

Mike L. on

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Samantha was wonderful. Great customer service. Couldn't have been better.

Sam E. on

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James S. on

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Tracy S. on

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Jennifer A. on

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Tonia M. on

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Samantha was very friendly and help me with all the questions I had. I will for sure recommend them to anyone I know who might need to rent a U-Haul! Thank you for having wonderful people like Samantha!

Dale B. on

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Samantha rocks this location. Great equipment.

Patrick G. on

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Terrance K. on

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bob R. on

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Jessica S. on

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Samantha was super sweet at check in, she took good care of us! Everything went smooth, easy rental process, and truck was great!

Eugene C. on

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Not open at the time but made it easy to park my return and leave keys and contract.

Sharon H. on

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Brian P. on

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Samantha is an excellent example! She gets a 10 out of 10!

Jason B. on

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Beau B. on

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Charles H. on

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Robert S. on

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Met me in the parking lot after I called to let them know I was arriving. Quick and easy return without any hassles. In and out within 5 minutes.

bob R. on

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James H. on

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Agent was best you could ask for. Very knowledgable and extremely helpful. Made my experience with Uhaul very good.

Don H. on

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Tell them to talk to Sam “Samatha” - she will take care of everything rental.

Christopher N. on

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The lady that help us was nice and worked with our schedule to get a truck fast when we needed it.

chongsuk M. on

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trailer leaked, furniture, etc, wet inside unit. very wet.

john J. on

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The attended was very professional and helpful

Gary M. on

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Betty F. on

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KYLE M. on

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Gary R. on

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JON R. on

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It was as good as it could possibly be. The representative was courteous, attentive, gracious, and thorough... an unexpected delightful experience!!!

Josef R. on

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Mobile check in did not work properly. still had to provide details at the counter. That is just an FYI. This location was great to work with!

Marshall A. on

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Michael S. on

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Heath S. on

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misty B. on

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Andrew E. on

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Bob F. on

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Keep doing exactly what these two locations are doing..... BOTH REPS WERE FRIENDLY COURTEOUS AND HELPFUL...

ANETTE M. on

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Bronny H. on

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Gerald R. on

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Renting from here was so easy. The employee (girl) was so helpful took time to explain everything. Answered all questions and was so very friendly. No complaints at all and would recommend to anyone!

Debbie W. on

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Beau B. on

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Allison D. on

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Site itself inadequate

Sonya B. on

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Richard S. on

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An absolutely great experience. Thanks!

Harold S. on

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Samantha Ray stay late to assist us, it was greatly appreciated. Samantha was professional but courteous and friendly. I would definitely recommend a larger area for their equipment.

Misty B. on

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I ordered a 20 ft truck and was scheduled at Nathans because they were the closet to my location that had one. We got there and was put in a 26ft Truck.

JENNIFER M. on

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Daniel M. on

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Andrew R. on

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Easy drop-off. Highly recommend

Rebeca B. on

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Very pleased with everything!

Jeffrey N. on

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Jason B. on

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Joan N. on

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The young lady at the turn in desk was amazing. She was dealing with the uhaul website giving her error messages but she was courteous and reassuring that she could get us checked in. Also the customer service lady on the phone was very helpful in finding us a alternate drop off site due to the original drop off point was closed until August 18!!!!!

Mark C. on

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The 6x12 Cargo Trailer I had ordered was not at the location so I ended up with a much smaller 5x8 trailer. I was not able to carry as much from NC to my home in Florida. I will have to another trip to get the rest.

Andrew D. on

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I was sent to the wrong location and had to drive for an extra 45 minutes, because I was sent to a location without after hours drop off.

GEORGE F. on

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Samantha was very helpful.

Brian M. on

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Greg K. on

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Doug F. on

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Ron G. on

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Michelle C. on

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jay M. on

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Samantha was great. Knowledgeable, efficient and friendly. Well done!

Cody C. on

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Awesome customer service representative

Mark R. on

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Install USB outlets in your vehicles.

Laura D. on

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Truck had a leak somewhere and rain damaged some of the contents.

Susan B. on

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Brandon S. on

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Great customer service. Very helpful.

DON L. on

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You need to cancel Blue ridge storage in Cashiers. They are rude unhelpful and not a very good representative of U-Haul.

Jason C. on

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This location was great. Definitely will return here.

CLINTON M. on

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MARK L. on

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Personnel at this location were very helpful. They met me in the parking lot as pulled in, and assisted me in parking the rental truck. She took care of everything.

john C. on

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Steve H. on

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Darren P. on

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There is no way I would recommend U Haul to anyone now or in the future !!! I will not be using the company ever again !

Richard P. on

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Leonard C. on

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Gary S. on

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Hannah B. on

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It took over 30 minutes to pick up the truck because the woman working didn’t know how to finalize the order of the folks in front of us.

Amber B. on

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Equipment that I paid for was not on the truck and I was still charged for them. Then I was charged when returning the truck for gas when we returned it with MORE gas than was originally in it AND charged for "missing" items that were NEVER included.

Amy M. on

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stephanie M. on

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The customer service at this location was very accommodating & friendly.

Mark K. on

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Start buying some new trailers.

Spencer I. on

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Whoever works here is honestly retarded. She knew nothing about how I am supposed to pickup a truck on Sunday. When i asked her how the mobile checkin work, she just kept repeating "uhhh.... It should come up on your phone".. If you have used uhaul before then you know how ridiculous this is. You need to download an app. Nothing just magically pops up on your phone. Aside from the infinite wisdom of this employee, there was nothing wrong with the truck or the process of moving. However, the uhaul site tries to sell you shit you don't need. It's so convoluted. If I want to rent a stupid truck for a day it becomes a 20 page advertisement before you're allowed to checkout. Do you need movers on moving day? What about movers at the destination? Do you need a dolly? Furniture pads? .... You can start to see my point.

James S. on

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Staff was great. Would recommend.

Bill E. on

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Samantha went out of her way to make sure that I was taken care of after our UHaul was scheduled to picked up another location 15 miles further for me to drive. Can't thank her enough.

Salvador B. on

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Todo está en perfectas condiciones muy amplio,seguro y accesible la locación buen sitio para la renta de U-Haul recomendado a todos.

Samuel J. on

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MICHAEL F. on

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I went to a couple other locations that did not have what I needed. Your rep here helped me with options to get want I needed done. She was extremely helpful. Whenever I or mine need uhaul, we will definitely go there.

Herb O. on

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Gave it a 4 instead of 5 just because there was mud on the trailer body when I picked it up and I had to sweep inside before loading. However, there has been a tremendous amount of rain recently and neither issue was a big deal. Staff was excellent to deal with.

Melynda A. on

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U-Haul drop off was easy and stress free. Office had awesome customer service and directions on the return! Great location to find!!

Douglas F. on

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Myron Z. on

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I was first sent by uhaul to a location that had been closed for 6 months. Then I was redirected by uhaul to another location that took about 30 minutes to drive. Was upset that between locating the first and second locations I lost 1.5 hours.

mike M. on

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It's all good

Linda V. on

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Carolyn P. on

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LYLE K. on

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Stephen D. on

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Audrey C. on

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