Customer Reviews for Nava Auto
(U-Haul Neighborhood Dealer)

1 review

10650 W Indian School Rd   Phoenix, AZ 85037

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 8/1/2021 - 8/16/2021: Closed

Services at this Location:

Contact Us

10650 W Indian School Rd
Phoenix, AZ 85037

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 8/1/2021 - 8/16/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
3.0

the process for picking up the truck was horrible, we had to forgo the online pick up process and call the area manager because we were getting nowhere. if there is information needed to pick up the vehicle that is not included in the check in process (like a separate contact and their friggin PASSPORT) then it should be communicated to the customer BEFORE they arrive to pick up said vehicle. Also the back of the vehicle was filled with broken glass and trash, the vehicle was not locked when we arrived, and the website would not let us add pictures to prove that there was unlisted damage on the vehicle. Overall it was the most terrible rental experience we have had in our lives and we WILL NOT be using uhaul again.

Lydia P. 
No reviews have been submitted for this location.

Additional Services at this Location

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