the process for picking up the truck was horrible, we had to forgo the online pick up process and call the area manager because we were getting nowhere. if there is information needed to pick up the vehicle that is not included in the check in process (like a separate contact and their friggin PASSPORT) then it should be communicated to the customer BEFORE they arrive to pick up said vehicle. Also the back of the vehicle was filled with broken glass and trash, the vehicle was not locked when we arrived, and the website would not let us add pictures to prove that there was unlisted damage on the vehicle. Overall it was the most terrible rental experience we have had in our lives and we WILL NOT be using uhaul again.Lydia P.
Moving Truck Rental in Phoenix, AZ at Nava Auto
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Phoenix, AZ 85037
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.