No CommentsBRENDA T.
Customer Reviews for Ndow Automotive Group
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent Uhaul Location. Always have a staff of people who care !WILLIAM H.
EVERYONE WAS SO FRIENDLY AND SO HELPFUL. IT WAS AN ENJOYABLE EXPERIENCE.nancy M.
Customer did not leave a comment.Jennifer B.
Friendly staff and service rendered at this location.Talia M.
I have rented many units from this location. This must be one of the best dealers in the country. Always helpful, always have the equipment ready to go, always top quality and professional people.WILLIAM H.
This is a top quality Uhaul dealer. They are all great but the customer service here can not be beat. I goofed stuff up with my order and these folks went out of there way to make calls, fix the issues (that I had caused), and get me on my way. THANK YOU - THANK YOU - THANK YOU !!!WILLIAM H.
Customer did not leave a comment.carrie S.
Go here to get your Uhaul. These are awesome folks that will make sure everything with your rental is awesome!WILLIAM H.
Customer service person was very helpful yesterday. Thanks so much.Marilyn A.
This is the place to rent your UHaul !!! Super people at this location and very helpful !WILLIAM H.
Customer did not leave a comment.Melisha T.
Awesome service thanks.Anthony H.
This is my favorite Uhaul location. I find I have to rent a Uhaul here and there and have been here several times. What impresses me most is that if I am having a little trouble getting the truck folks scramble from the office to help. Just good old fashioned service. They want to make sure the truck is OK (it always is nice and clean and ready to go) and that I am happy with the entire process. Thank you to Mo and his team at Endow !WILLIAM H.
I rent from this location a lot. This is the NUMBER 1 place to go in Griffin. THANK YOU MO !!! (Mo has helped me numerous times to get a truck)WILLIAM H.
Customer did not leave a comment.CHRISTOPHER I.
I love this UHaul location. You can't find better people or better service !WILLIAM H.
The office is cluttered. However, the staff is competent and friendly.SHAWN H.
Customer did not leave a comment.Charles R.
We got a truck with a broke sun visor and a brake system light on.JAMIE H.
Mo - The Owner came in just to help me get the truck when I had a problem with the Uhaul App. This is the best place to rent your truck (or trailer)William H.
Customer did not leave a comment.Darlisha G.
clean trucks very helpful.JERRY B.
Everything was good and truck was clean and well maintenance!!!RAQEEB J.
The van was a rough ride (though the side said gentle ride LOL). Also the key needs to be replaced as it's missing half the top. We were just happy to have found a 26ft on short notice.Danilo R.
I always try to go here because I have always found just the nicest and friendliest people here. This time I left some valuable stuff with the truck when dropping off. When I came back they had found the items, put them in the office, and was in the process of calling me to let me know. WHAT A GREAT BUNCH OF FOLKS !!!WILLIAM H.
Customer did not leave a comment.TERRY H.
Gentleman was very helpful and knowledgeable. Thank you.DEBRA T.
Customer did not leave a comment.SHAQUITA J.
Customer did not leave a comment.Thomas M.
I love these folks !!! They really care. I was after hours and having trouble with the remote pick up the truck with your phone system. The nicest person came outside to help and probably saved me a lot of time instead of leaving me to wrestle with the phone system. Very thankful for Mo !!! at Ndow Automotive !!!!!!WILLIAM H.
Customer did not leave a comment.Floyd A.
THIS IS THE PLACE TO GO. Thank you Moe !!!WILLIAM H.
Customer did not leave a comment.MICHAEL T.
I paid for an appliance dolly , come to find at location that it was not an option. The 20' van we used TT36E I believe it was. The passenger door was being held together with cork and made my passenger uncomfortable to ride inside . Lastly would be the back door . We where conducting a inspection of the vehicle and the door slid up normally at first . But upon further review it actually opened to far and the latch was stuck beyond where the door should be. The employee inside took about 15 mins to realize that help was obviously needed when clearly from the building you could see three adults struggle to get the door down. We followed the steps after trying to fix it to call GO U-Haul. Never eventually spoke to anyone. The employee called the manager & he can be quoted saying, â€œmy manager said to try ourselves â€œ . So he asked us to join for help in the door. After 25 mins with the door we had to slam it down in a unorthodox way causing me to get nearly decapitated by door. Seconds later the employee just walked away. We safely used the truck but had to use a sweatshirt to tie the door down so it wouldn't get stuck all the ah up again. All in all the worst U Haul location south of Atlanta.Edjerrin J.
Customer did not leave a comment.Brian H.
Go somewhere else they charged my card double of what they was suppose to charge && did not tell me !PREA B.
The truck was not available at the time it was supposed to be ready the truck was in horrible condition brakes tires power steeringNATASHA E.
Is ok. Was charged a cleaning fee- we only moved boxes.. seems excessivejohn T.
Customer did not leave a comment.Brittnie S.
It wasn't a retail store so it's hard to judge. It was like walking into an empty classroom and waiting on the teacher to call you in the office. The lady who helped me was very friendly, helpful and nice.BARRY G.
The truck had a little smell in it but I assume it could have been from being closed up. Nothing detrimental to the experience though.Vanesha A.
EVERYTHING GOOD!!!!!!!!!!!!!CURTIS J.
I love this place, Always a caring person here to make sure your truck is ready with out problems.WILLIAM H.
Customer did not leave a comment.Anthony G.
Customer did not leave a comment.WILLIE J.
Customer did not leave a comment.Robert L.
Customer did not leave a comment.Taniyah W.
I'm upset that I have over $200 in charges to my credit card.....MICHELLE P.
Nothing Crystal was perfectLAKENYIA W.
I was sent to this location. Was told there would be someone there from 10am to 6pm. Was never told that I had been changed over to a different pick up arrangement. Was never sent the information kn how to pick up the truck without a physical person there. Had just closed on my house without any kind of issue, came straight to get the truck to start moving snd hit a brick wall. Not a good way to do business.Tammy M.
Customer did not leave a comment.Danny W.
Customer did not leave a comment.MODOU N.
Customer did not leave a comment.Amy F.
My experience was awesome I would highly recommend their service to my friends and familySeamonius H.
Love this place !!! Mo will take care of you !!!!! Hey MO !WILLIAM H.
Customer did not leave a comment.Vanesha A.
Customer did not leave a comment.mike W.
Great customer service at this location ! I will try to schedule my pick up and drop offs here !WILLIAM H.
Customer did not leave a comment.KEISHA C.
Customer did not leave a comment.John K.
Customer did not leave a comment.KADIJAH L.
Customer did not leave a comment.Richard S.
Customer did not leave a comment.Marvin N.
I did after hours drop off but when I put the key in the drop box an employee saw me and immediately came out and made sure I was properly checked inRYAN R.
The entire experience was a nightmare. From the location. To the phone customer services to the online message board. Was pure unadulterated shit.Robert R.
Looks like new management. The previous car lot was run by a bunch of pot heads. These folks know what they are doing and I will be back.WILLIAM H.
Customer did not leave a comment.Nicholas C.