Customer Reviews for Nelson Shopping Center
(U-Haul Neighborhood Dealer)

323 reviews

3449 State Hwy 42   Fish Creek, WI 54212
(Between Fish Creek and Ephraim on Highway 42)

(920) 854-4137

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(920) 854-4137

3449 State Hwy 42
Fish Creek, WI 54212
(Between Fish Creek and Ephraim on Highway 42)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

Customer did not leave a comment.

LOUIS P. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Dale R. 
Rating:
4.0

Customer did not leave a comment.

Virginia E. 
Rating:
5.0

Customer did not leave a comment.

L D W. 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Cynthia F. 
Rating:
3.0

Customer did not leave a comment.

DEAN H. 
Rating:
5.0

Customer did not leave a comment.

Stefan P. 
Rating:
5.0

Customer did not leave a comment.

GRIFF B. 
Rating:
5.0

The staff was super friendly and helpful.

Caleb H. 
Rating:
5.0

Customer did not leave a comment.

Caleb H. 
Rating:
4.0

First trailer did not have rear lights working. Switched to second trailer and used it, but the sliding door was almost impossible to raise and lower. It's stuck so only my husband could open it and close it. With great difficulty!

Donna S. 
Rating:
5.0

Very friendly & welcoming staff.

James P. 
Rating:
5.0

very friendly and helpful

GILBERTALBERT A. 
Rating:
5.0

Keep providing the service.

WAYNE K. 
Rating:
5.0

Customer did not leave a comment.

jim N. 
Rating:
5.0

Customer did not leave a comment.

STEVE M. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
5.0

Customer did not leave a comment.

Andrea N. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

Customer did not leave a comment.

Thomas F. 
Rating:
4.0

Customer did not leave a comment.

JOAN N. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

SUSAN B. 
Rating:
5.0

Nothing, very nice people there, just could not help with the fuel issue

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Maren M. 
Rating:
5.0

Customer did not leave a comment.

TOM W. 
Rating:
5.0

Nothing. The entire experience was professionally handled and easy to do. I would highly recommend using Nelson's whenever truck rentals are needed.

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Mitchel A. 
Rating:
5.0

Excellent experience. Very helpful staff.

Catherine M. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

RICK M. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Again very helpful and took off the trailer

CHRISTIAN S. 
Rating:
5.0

Customer did not leave a comment.

daniel S. 
Rating:
5.0

Customer did not leave a comment.

Barry J. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Have equipment at the location it was Supposed to be. I had a guaranteed reservation but they didn't have a trailer. I had to take vacation to drive 50 miles one way to get it. U haul didn't even warn me

Jeffrey F. 
Rating:
2.0

The guy didn't know the the fender on the auto transport dropped.. he actually watched me climb out the car window because I couldn't open the door without dropping the fender.

Thomas W. 
Rating:
4.0

Customer did not leave a comment.

Stephanie G. 
Rating:
5.0

Keep doing the same!

Dennis H. 
Rating:
5.0

Super friendly.

Lori A. 
Rating:
2.0

I was charge an extra day??! The guy was crazy! The tricks are going to sit for days or weeks. I'm 2 hours late and amd he charges me a whole day!?

Michael T. 
Rating:
5.0

Customer did not leave a comment.

KELLY E. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

All good thanks , pickup and drop off..

Mike K. 
Rating:
5.0

Staff at Nelson's were terrific! Everything was great!

Jay W. 
Rating:
5.0

The computer paperwork is always slow

James R. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

FRANK L. 
Rating:
4.0

Maybe an overview of what to expect while towing a 2 axle trailer. This was my first time on a heavy trailer and I wasn't sure if it was supposed to be like this or if there was something wrong with the trailer. When I hit little bumps in the road my truck felt like it was moving back and getting jerked around on a rough road it was really bad, a few hours later on a smooth road it was fine. Also at stops the truck would stop then a second or so later the trailer would jerk to a stop, with a loud bang. I've towed single axle open air trailers before and never felt anything like that.

RANDY H. 
Rating:
5.0

Customer did not leave a comment.

LINDA B. 
Rating:
5.0

Great experience as always.

patrick P. 
Rating:
5.0

Customer did not leave a comment.

QUINTIN M. 
Rating:
4.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Patricia T. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

it wasn't their fault that the original rental agent didn't fix the date.

Ned L. 
Rating:
5.0

Customer did not leave a comment.

WARREN L. 
Rating:
5.0

Customer did not leave a comment.

JULIE R. 
Rating:
5.0

In rural markets the local Uhaul is a business that offers other services. Nelson's is a long term member of a tight knit community and is essential. They have done an excellent job for three generations in hardware and general merchandise.

MICHAEL F. 
Rating:
5.0

very happy with service - staff was excellent

Chris D. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Very friendly and helpful! Smooth checking the truck back in.

Joe M. 
Rating:
5.0

Customer did not leave a comment.

Ken C. 
Rating:
4.0

friendly staff, easy drop off. AMPLE PARKING!!!!!!

SCOTT S. 
Rating:
5.0

Kudos to the folks at Nelsons. They were extremely helpful and pleasant to work with.

JEFFREY E. 
Rating:
5.0

Location was excellent. Great experience overall!

Christopher C. 
Rating:
5.0

Nelson's is a family owned and operated business. They are the nicest folks.

Kouros M. 
Rating:
5.0

We had a bit of trouble hooking it up after it was loaded. Maybe give the customer a few tips on that.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Bryon S. 
Rating:
5.0

Customer did not leave a comment.

Debra S. 
Rating:
5.0

Very knowledgeable and helpful team - great customer experience!

RAJIV C. 
Rating:
5.0

Very friendly and helpful.

Verne S. 
Rating:
5.0

Customer did not leave a comment.

JONATHAN W. 
Rating:
5.0

Your technology group should continue to simplify the number of keystrokes that the rental agent has to enter.

Alan F. 
Rating:
5.0

Courteous and very helpful.

Richard D. 
Rating:
5.0

It was a great experience

TIM C. 
Rating:
5.0

I have rented several times from this location. The staff that has helped me have always been prompt and very friendly. Easy to work with and one of the best uhaul experiences I have had and I rent lots of uhaul!

Glenn P. 
Rating:
4.0

Customer did not leave a comment.

Russell F. 
Rating:
5.0

Had a nail in one of the tires so it was a slow leaker. Uhaul sent out a roadside repair within 30 minutes and had it fixed. Great service.

LOU P. 
Rating:
5.0

Customer did not leave a comment.

LYNN J. 
Rating:
5.0

Customer did not leave a comment.

HELEN C. 
Rating:
4.0

Customer did not leave a comment.

JEFF S. 
Rating:
5.0

Customer did not leave a comment.

herbert D. 
Rating:
5.0

Uhaul corporate reservations are useless wanted me to pay double and drive 40 miles from this site. Canceled and got a trailer for half price. Corporate stinks.

JOHN L. 
Rating:
4.0

Customer did not leave a comment.

Patrick O. 
Rating:
5.0

Customer did not leave a comment.

ROGER L. 
Rating:
5.0

Check the tires thoroughly. The 2 rear tires had trouble holding air on our 900 mile trip.

amy S. 
Rating:
5.0

Customer did not leave a comment.

JEFFRY L. 
Rating:
5.0

Very easy

JIM H. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Monica L. 
Rating:
5.0

Customer did not leave a comment.

Kim M. 
No reviews have been submitted for this location.

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