Customer Reviews for Nelson Shopping Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nelson Shopping Center

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jack K. on

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RON D. on

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julia L. on

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Thelma M. on

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Drop off was a breeze. Pleasant representative completed my return in a couple of minutes and emailed me a complete, correct receipt a few minutes after that. Could not have been any easier or better, from a customer's standpoint.

MARIE C. on

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MONICA B. on

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Despite making arrangements weeks in advance there was more than a ONE HOUR DELAY in obtaining the truck due to U-Haul's computer problems! This delayed our move and was very disruptive.

Jeff E. on

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I was forced to drive 2.5 hours to pick up a trailer because your reservation system doesn't guarantee a reservation location. This is the worst process I have ever encountered. I will use Uhaul as a LAST resort only! You made a stressful situation even worse!

Steve S. on

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Paul M. on

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Nothing

GARY R. on

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ross H. on

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Leo L. on

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Very friendly and great customer service. Explained the process in detail. Made sure to check out truck for damage before us renting it.

Maurie A. on

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Adam did a fantastic job. He knew his stuff and safety was front and center. I have never had better service at U-haul

james R. on

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Excellent customer service!

dennis M. on

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ronald T. on

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The first vehicle we rented was dirty inside, in the cab, and the ramp was full of sand and rocks. Also there was water all across the attic. I returned that vehicle and exchanged it easily for a different truck which was clean and ran great all the way to the final destination.

Eric A. on

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William R. on

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Gregory B. on

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DON H. on

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Gary R. on

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GARY J. on

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Cargo van and pickup would be nice to have available.

Richard G. on

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The pickup location was just great. The U-Haul software however seemed to not accept my Wisconsin Drivers License as a local so it needed more info. I live in Wisconsin and the trailer was only used in Wisconsin, so I think a look at how that DL decision on additional info is made. Other than that, everything was great.

HERB K. on

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Tom was awesome helped me with all my needs very patient with my move thanks Tom

Paula K. on

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terri C. on

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RAMOND R. on

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RAMOND R. on

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Include a dolly with rental of trailer or truck.

Jake M. on

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Charles M. on

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John Z. on

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Great service fast and Freindly

susanne W. on

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