Customer Reviews for Nelson Shopping Center
(U-Haul Neighborhood Dealer)

352 reviews

3449 State Hwy 42   Fish Creek, WI 54212
(Between Fish Creek and Ephraim on Highway 42)

(920) 854-4137

Hours

  • Mon–Sat
    9 am–5 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(920) 854-4137

3449 State Hwy 42
Fish Creek, WI 54212
(Between Fish Creek and Ephraim on Highway 42)

Services at this Location:

Hours

  • Mon–Sat
    9 am–5 pm
  • Sunday
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

bill S. 
Rating:
5.0

Customer did not leave a comment.

Dan D. 
Rating:
5.0

They had the snow cleaned off and backed up ready to go - excellent service!!

Nancy P. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
5.0

Nothing...great location.

verne S. 
Rating:
5.0

There was a clunking when i would brake or stop. I found out later there was not enough brake fluid in the trailer. I had rented one about a month ago and it was night and day. Logistics appears to be a very big issue, J&B Transport brought the unit from someplace to Nelsons for me. Very nice but a waste of money Nelson should have a couple of trailers at all times.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Jim L. 
Rating:
5.0

Great people!

George N. 
Rating:
5.0

Customer did not leave a comment.

BOB S. 
Rating:
5.0

Great service....

kristine H. 
Rating:
4.0

Customer did not leave a comment.

Peter R. 
Rating:
5.0

Again, the staff was very helpful and quick to support

Gerald N. 
Rating:
5.0

Customer did not leave a comment.

Peter L. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

Holly H. 
Rating:
5.0

Excellent service!!!!

Verne S. 
Rating:
5.0

During setup, everything went quickly, and the agent was pleasant. The truck ran well and was clean, and the return was fast because you just returned the truck and dropped off the key in the drop box. Highly recommned

MyChi E. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

Customer did not leave a comment.

Gilbert A. 
Rating:
4.0

Customer did not leave a comment.

STEVEN K. 
Rating:
5.0

Met all expectations

jay H. 
Rating:
5.0

Customer service was great in both pick up and drop off

Dale S. 
Rating:
5.0

Customer did not leave a comment.

Mitchel A. 
Rating:
5.0

Great customer service!!!

James P. 
Rating:
5.0

I appreciated the high level of service.

Michael F. 
Rating:
1.0

Customer did not leave a comment.

LOUIS P. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Dale R. 
Rating:
4.0

Customer did not leave a comment.

Virginia E. 
Rating:
5.0

Customer did not leave a comment.

L D W. 
Rating:
5.0

Customer did not leave a comment.

Gregory C. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Cynthia F. 
Rating:
3.0

Customer did not leave a comment.

DEAN H. 
Rating:
5.0

Customer did not leave a comment.

Stefan P. 
Rating:
5.0

Customer did not leave a comment.

GRIFF B. 
Rating:
5.0

The staff was super friendly and helpful.

Caleb H. 
Rating:
5.0

Customer did not leave a comment.

Caleb H. 
Rating:
4.0

First trailer did not have rear lights working. Switched to second trailer and used it, but the sliding door was almost impossible to raise and lower. It's stuck so only my husband could open it and close it. With great difficulty!

Donna S. 
Rating:
5.0

Very friendly & welcoming staff.

James P. 
Rating:
5.0

very friendly and helpful

GILBERTALBERT A. 
Rating:
5.0

Keep providing the service.

WAYNE K. 
Rating:
5.0

Customer did not leave a comment.

jim N. 
Rating:
5.0

Customer did not leave a comment.

STEVE M. 
Rating:
5.0

Customer did not leave a comment.

Debra B. 
Rating:
5.0

Customer did not leave a comment.

Andrea N. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
4.0

Customer did not leave a comment.

Thomas F. 
Rating:
4.0

Customer did not leave a comment.

JOAN N. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

SUSAN B. 
Rating:
5.0

Nothing, very nice people there, just could not help with the fuel issue

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Maren M. 
Rating:
5.0

Customer did not leave a comment.

TOM W. 
Rating:
5.0

Nothing. The entire experience was professionally handled and easy to do. I would highly recommend using Nelson's whenever truck rentals are needed.

Bill M. 
Rating:
5.0

Customer did not leave a comment.

Mitchel A. 
Rating:
5.0

Excellent experience. Very helpful staff.

Catherine M. 
Rating:
4.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

RICK M. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Again very helpful and took off the trailer

CHRISTIAN S. 
Rating:
5.0

Customer did not leave a comment.

daniel S. 
Rating:
5.0

Customer did not leave a comment.

Barry J. 
Rating:
5.0

Customer did not leave a comment.

Jim S. 
Rating:
5.0

Have equipment at the location it was Supposed to be. I had a guaranteed reservation but they didn't have a trailer. I had to take vacation to drive 50 miles one way to get it. U haul didn't even warn me

Jeffrey F. 
Rating:
2.0

The guy didn't know the the fender on the auto transport dropped.. he actually watched me climb out the car window because I couldn't open the door without dropping the fender.

Thomas W. 
Rating:
4.0

Customer did not leave a comment.

Stephanie G. 
Rating:
5.0

Keep doing the same!

Dennis H. 
Rating:
5.0

Super friendly.

Lori A. 
Rating:
2.0

I was charge an extra day??! The guy was crazy! The tricks are going to sit for days or weeks. I'm 2 hours late and amd he charges me a whole day!?

Michael T. 
Rating:
5.0

Customer did not leave a comment.

KELLY E. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
4.0

All good thanks , pickup and drop off..

Mike K. 
Rating:
5.0

Staff at Nelson's were terrific! Everything was great!

Jay W. 
Rating:
5.0

The computer paperwork is always slow

James R. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

BRIAN C. 
Rating:
5.0

Customer did not leave a comment.

FRANK L. 
Rating:
4.0

Maybe an overview of what to expect while towing a 2 axle trailer. This was my first time on a heavy trailer and I wasn't sure if it was supposed to be like this or if there was something wrong with the trailer. When I hit little bumps in the road my truck felt like it was moving back and getting jerked around on a rough road it was really bad, a few hours later on a smooth road it was fine. Also at stops the truck would stop then a second or so later the trailer would jerk to a stop, with a loud bang. I've towed single axle open air trailers before and never felt anything like that.

RANDY H. 
Rating:
5.0

Customer did not leave a comment.

LINDA B. 
Rating:
5.0

Great experience as always.

patrick P. 
Rating:
5.0

Customer did not leave a comment.

QUINTIN M. 
Rating:
4.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Customer did not leave a comment.

Patricia T. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

it wasn't their fault that the original rental agent didn't fix the date.

Ned L. 
Rating:
5.0

Customer did not leave a comment.

WARREN L. 
Rating:
5.0

Customer did not leave a comment.

JULIE R. 
Rating:
5.0

In rural markets the local Uhaul is a business that offers other services. Nelson's is a long term member of a tight knit community and is essential. They have done an excellent job for three generations in hardware and general merchandise.

MICHAEL F. 
Rating:
5.0

very happy with service - staff was excellent

Chris D. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Very friendly and helpful! Smooth checking the truck back in.

Joe M. 
Rating:
5.0

Customer did not leave a comment.

Ken C. 
No reviews have been submitted for this location.

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