Customer Reviews for New Beginnings By Design
(U-Haul Neighborhood Dealer)

27 reviews

1111 E 12th St   Lamar, MO 64759

(417) 660-4091

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 6/15/2024: Closed

Services at this Location:

Contact Us

(417) 660-4091

1111 E 12th St
Lamar, MO 64759

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–1 pm
  • Sun: Closed
Special Operating Hours
  • 6/15/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brooke R 
Rating:
5.0

Picking up and dropping off were easy!

MARY B 
Rating:
3.0

Include their hours in the information They we’re closed when we got there

jerry p 
Rating:
5.0

Customer did not leave a comment.

Nickie S 
Rating:
5.0

Customer did not leave a comment.

Brandon S 
Rating:
5.0

Customer did not leave a comment.

Michael F 
Rating:
5.0

Your online app is terrible, hard to use and just bad !

RAYMOND K 
Rating:
3.0

The computer system was down, so it took an hour to get the equipment. 3.5 hours later I received a call from a Uhaul representative asking why I hadn't picked up the equipment, even though I already had it. I never received an email with my contract once the system was back up.

Melaina B 
Rating:
4.0

I was not told the time the trailer was due back so I ended up having to pay $20 extra upon dropping off.

Roger P 
Rating:
5.0

Outstanding customer service 👏 5+ stars

william j 
Rating:
3.0

Customer did not leave a comment.

JIM H 
Rating:
3.0

N/A

KIM H 
Rating:
5.0

The lady manager did an excellent job with the order, hookup, and return.

John D 
Rating:
5.0

Excellent, thank you

Chad M 
Rating:
5.0

Customer did not leave a comment.

JIM H 
Rating:
5.0

The. Only suggestion I have is to have mileage to the cities.

Daniel D 
Rating:
5.0

Very pleased. The lady at lamar missouri s location was pleasant and informative.

Tammy R 
Rating:
3.0

Customer did not leave a comment.

Kemberly N 
Rating:
5.0

Customer did not leave a comment.

Angela M 
Rating:
5.0

The representative was very helpful and went beyond expectations to help. Great service.

Gay L 
Rating:
2.0

Customer did not leave a comment.

Zoe C 
Rating:
4.0

Just a drop off location. Didn't interact with any personnel. The lot was organized and clean. The key drop off was obvious and accessible.

Tim B 
Rating:
5.0

Lady was so kind and helpful

Frank L 
Rating:
5.0

Location is good be nice if they had a few middle or smaller trucks.

Michael K 
Rating:
3.0

The process was a little difficult. Maybe send an email with instructions a day prior to pickup so I don't have to call customer service to figure it all out.

Jennifer B 
Rating:
5.0

well first of all the information that was given should have been right in the first place and i was told multi[le things 4 times and it was crazy

Sarah N 
Rating:
5.0

Customer did not leave a comment.

JUSTIN R 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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