Nobody was there to instruct how to get a key, equipment wasn't available. The guy who is in charge of reservations was never there and the lady working knew nothing about the rental process. It took me an hour to get the key to the vehicle, I had to call customer service to even get a code to the lock. Rented online for pads and a furniture dolly, neither were in the truck. It was a waste of time for me to drive there and nothing be ready.
Customer Reviews for New Genesis Investments LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of New Genesis Investments LLC