Customer did not leave a comment.Christopher M.
Customer Reviews for NGEKI Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only thing I would suggest about this location is to inform customers that this is a do it yourself location. I didn't because I didn't choose this location is was chosen for me by U-Haul. Also when I called to explain that I was confused I was met with a rude worker that barely explained how to use the facility.Chad W.
This is a deserted lot. Dark. Did not feel safe. Direction to register online was good except they didn't explain that I'd have to continue another checkin / share link.Michael S.
The Uhaul service was terrible. Words can not express the poor service at this location and overall experience with Uhaul network.Travareis B.
Improve all of it from phone wait time to the app and truck pickup it took 2hrs just to pickup my truck and I was in the parking lot standing in front of it worst experience everdominique T.
The truck was dirty, nasty dirty, smelled of marijuana. The headliner was torn. Not a very nice area for a female picking up or dropping off alone.Heather T.
Worst abandoned location. Uhaul must do better. Every contractor represents you. Wrong Keys in drop box. Trucks not on property. Can't reach anyone. Uhaul agents note knowing how to resolve issues. This whole operation is a mess. Time to find a new companyQUENTIN T.
Could not access truck. Had to call uhaul support and stay on the line for nearly an hour just to get the keys. My card number was taken and I was NOT told it would be saved. Nor was I told the total charge amount. The coverage was selected for me but I DID NOT ask or approve it. Very very disappointed in the entire process and couldn't recommend U-Haul to anyone with moving needs.Jason V.
Location didnt help me locate key, there was ants in the truck, and I was charge 17 extra dollars, I even filled the truck all the way back up when I started the rental the truck was at 7/8 fuel.Corey L.