Customer Reviews for NMG Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of NMG Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

VINCENT P.
Rating:

Customer did not leave a comment.

Renna F.
Rating:

Did have a hard time with the website returning the van but the customer service was awesome.

brittnay T.
Rating:

Make sure all tires are working properly on the uhaul trailers better inspection and better customer service on road side

JON K.
Rating:

Had a great experience, ladies were very friendly and helpful.

NOAH S.
Rating:

Customer did not leave a comment.

duane D.
Rating:

Customer did not leave a comment.

JAMIE V.
Rating:

Customer did not leave a comment.

bj K.
Rating:

Customer did not leave a comment.

JAMES N.
Rating:

Nothing, help was excellent..

Mindy J.
Rating:

Staff was AMAZING! She's always knows how to put a smile on my face when I go there! Detroit lakes uhaul is over all the greatest! Uhaul representative was very helpful and understanding! Great customer service!

JAMES J.
Rating:

Customer did not leave a comment.

Mark O.
Rating:

In and out with zero issues. Extremely pleasant to work with.

CINDY H.
Rating:

The truck was completely covered in snow. I am 5'4 and there were multiple people sitting around who could have brushed it off for Customer Service. Also, not one person in that building had a mask on and MN has an indoors mask mandate in effect. I will never return to this facility or recommend. Also, the price was almost $200 for 24 hours and less than 101 miles, that is too expensive considering what the side of your trucks say.

Kevin J.
Rating:

Not a thing. Everything went good through the rental process

Mike J.
Rating:

The customer service was excellent, Trisha sp? was excellent to deal with and she was very helpful. The only issue that I had was trying to open the lock in the morning to retrieve my key. I think that this may have been because of our northern MN winters but Trisha? was very responsive when she got to work. UHaul may want to look at a different way of trying to retrieve the keys for a vehicle. I will deffinately rent from NMG storage again.

Kirt W.
Rating:

Awesome customer service, very knowledgeable on everything and made it easy, great people.

Rich C.
Rating:

I can't think of anything. Very happy with the experience.

DEAN R.
Rating:

The service person was very thorough with explanations and the training if the hook up procedure. Her rating would be Excellent.

ROBERT J.
Rating:

Customer did not leave a comment.

Christine B.
Rating:

First trailer that was hooked up had light out. Took forever to get a different trailer. Quoted wrong price on trailers.

LEROY C.
Rating:

Customer did not leave a comment.

Tim K.
Rating:

Customer did not leave a comment.

Kimberly B.
Rating:

Customer did not leave a comment.

Paul K.
Rating:

Customer did not leave a comment.

Bradley E.
Rating:

Great experience.

Rachael L.
Rating:

Wear mask make space for customers to be 6 ft apart. Attitude is everything. Have a working elevator in storage unit. Had to pass 3rd floor storage unit, no working elevator. Wait was not too bad.

Debra L.
Rating:

Customer did not leave a comment.

JOHN K.
Rating:

Customer did not leave a comment.

Chantel V.
Rating:

Customer did not leave a comment.

Randy V.
Rating:

Thanks!

KENNETH R.
Rating:

Customer did not leave a comment.

DAVID B.
Rating:

Customer did not leave a comment.

Darrell A.
Rating:

Nothing! The woman who helped us was AMAZING! Thank you for the great service.

David R.
Rating:

Friendly service.

LEON B.
Rating:

We were charged for extra miles. Reservations were made over the phones with a pick up to be made close to home. We had to drive 45 miles further to pickup a truck. We didn't drive anywhere out of the way. Uhaul needs to check mileages better. B

BRUCE J.
Rating:

Customer did not leave a comment.

Shyla S.
Rating:

Customer did not leave a comment.

Jackie V.
Rating:

Customer did not leave a comment.

Ian F.
Rating:

Customer did not leave a comment.

brian L.
Rating:

Customer did not leave a comment.

CLIFFORD L.
Rating:

Customer did not leave a comment.

KENNETH K.
Rating:

Customer did not leave a comment.

Megan S.
Rating:

Customer did not leave a comment.

DENNIS K.
Rating:

Customer did not leave a comment.

Jean Y.
Rating:

Customer did not leave a comment.

Timothy K.
Rating:

Customer did not leave a comment.

Thomas B.
Rating:

New gal been with them less than 1 week. Very helpful.

James S.
Rating:

Customer did not leave a comment.

Donald W.
Rating:

Disappointed the truck had less than 1/4 tank of fuel at pickup. You should have the vehicles full of fuel at pickup. The customer would be required to fill the fuel tank upon return so it is ready for the next customer. The customer should not have to guess how much fuel to add to make sure it is about the same as when it was picked up.

Rachael L.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top