Customer Reviews for No Hurts Car & Truck
(U-Haul Neighborhood Dealer)

4,261 reviews

5301 Pennell Rd Fl 2   Media, PA 19063
(South of Granite run mall and North of Five points in Aston on rte 452)

(610) 494-3238

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(610) 494-3238

5301 Pennell Rd Fl 2
Media, PA 19063
(South of Granite run mall and North of Five points in Aston on rte 452)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The woman in charge is outstanding. She is extremely organized and very helpful.

Camilla H. 
Rating:
5.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Great Service

Ben G. 
Rating:
5.0

Customer did not leave a comment.

Judd S. 
Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
5.0

Customer did not leave a comment.

Jeremy F. 
Rating:
5.0

Customer did not leave a comment.

Robert A S. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Louis C. 
Rating:
5.0

Nothing

Thomas C. 
Rating:
4.0

Customer did not leave a comment.

Efe A. 
Rating:
5.0

Customer did not leave a comment.

ken C. 
Rating:
5.0

Customer did not leave a comment.

Charles Z. 
Rating:
5.0

Friendly staff, super simple drop-off, thanks for the service!

Jordan R. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Again i he top notch customer service here loce Everything about this u haul

Alex E. 
Rating:
4.0

The service was friendly and helpful. Easy to rent. Very nice vehicle, clean and like new.

David T. 
Rating:
5.0

Excellent service every time. Thank you for always coming through for me!

Richard M. 
Rating:
5.0

This is the best UHaul we have found. Have done business here several times

REGINA M B. 
Rating:
5.0

Customer did not leave a comment.

colleen G. 
Rating:
5.0

Staff running the location is very friendly and accommodating! Renting is very easy.

Erwin B. 
Rating:
5.0

This u haul is by far the best u haul I ever experienced, the customer support here is amazing , the truck are cleaned too to bottom and I never have a issue with any of the trucks . The lady at the front desk every time I go in and rent in the morning is a sweetheart and always has a smile on her face . I appreciate this I haul and the service they offer ... I recommend them over any other u haul service -Mr Elliott

Alex E. 
Rating:
5.0

Ensure trailer has been swept out prior to next renter

Bailey P. 
Rating:
3.0

The girl that checked me in was fantastic. She moved vehicles around so I had plenty of room to back my unit in to its drop off spot.

David S. 
Rating:
4.0

We love this location. Judy is wonderful and always go out of her way to make the experience quick and easy.

Tyrone J. 
Rating:
5.0

This U-haul location is my go to spot for truck rentals. The staff is extremely helpful and we have always gotten nearly new vehicles in excellent condition for a great price. So different from what we've experienced at other area locations. Truly a pleasure renting from No Hurts!

Joseph V. 
Rating:
5.0

Customer did not leave a comment.

Lori W. 
Rating:
5.0

Customer did not leave a comment.

Alexandra L. 
Rating:
5.0

Great people! Great equipment! Easy, fast, reliable!!!

Richard M. 
Rating:
5.0

Exceptional service every time. Thank you!

Richard M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD G. 
Rating:
5.0

The staff there was very informative, efficient, and friendly. Could not ask for more.

Stephen P. 
Rating:
5.0

Great Service!

Ben G. 
Rating:
5.0

Judy was great! Friendly, courteous and very nice. Was a great experience. Thank you!

TOD B. 
Rating:
5.0

Thank you for your kindness and help every time. Always exceptional service and equipment!

Edward M. 
Rating:
4.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Jay M. 
Rating:
5.0

Customer did not leave a comment.

Jack M. 
Rating:
5.0

Check in and check out was quick and easy.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Alexander M. 
Rating:
5.0

Was treated with respect even though busy, and person was there at designated time. Check in was quick and easy. Thank you

George S. 
Rating:
5.0

The counter person was excellent! if i could give more stars I would

Byron W. 
Rating:
5.0

The workers there had me in and out quickly and easily. Would recommend this location.

Joseph P. 
Rating:
5.0

Customer did not leave a comment.

Jack C. 
Rating:
5.0

Customer did not leave a comment.

PAOLA O. 
Rating:
3.0

Prices are way too high. $109 for a $19.99 rental is insane

Jennifer H. 
Rating:
5.0

Nice people, good service. I'll be back!

ARTHUR T. 
Rating:
5.0

The truck ran great only small issue was the fan for the ac only worked on high. The fan did not work on low and medium

Glen K. 
Rating:
3.0

Way too far for a drop off when I passed at least ten u-haul locations. Seems to me uhaul doesn't care about customers, just about making things convenient for themselves.

ray K. 
Rating:
5.0

Great Service every time!

Ben G. 
Rating:
5.0

Very helpful customer service!

Alex K. 
Rating:
5.0

Customer did not leave a comment.

Jeannie H. 
Rating:
5.0

Wish there was more parking

Michael A. 
Rating:
5.0

Always exceptional service! Everything was perfect as usual! Thank you.

Richard M. 
Rating:
5.0

Could not be improved everybody was friendly helpful couldn't ask for a better experience

carol F. 
Rating:
5.0

Customer did not leave a comment.

Anna F. 
Rating:
5.0

The manager was excellent. Quick efficient personable funny - made for a very easy check in and was there when we returned the trailer. If you could give them 6 stars, I would.

Sean A. 
Rating:
5.0

Customer did not leave a comment.

LEONARD W. 
Rating:
5.0

It was a pleasure dealing with the folks at Pennell Rd. U Haul. They answered every question that we had and helped us through a change of plans. I will certainly recommend them to family and friends !

Patrick H. 
Rating:
5.0

Customer did not leave a comment.

Laura B. 
Rating:
4.0

Customer did not leave a comment.

Miguel C. 
Rating:
5.0

Customer did not leave a comment.

Judith F. 
Rating:
4.0

Courteous and efficient staff. Truck in very good condition. Easy and convenient pick up and drop off.

cynthia J. 
Rating:
5.0

None to add.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Baxter W. 
Rating:
5.0

Judy and Kandice do so much more than rent trucks. From my last minute reservations to everything we need and quick. The equipment is clean and ready and we are always welcomed with kindness and a smile! Thank you for always finding a way to make everything so easy.

Richard M. 
Rating:
5.0

Great service!!

Ben G. 
Rating:
4.0

Less mileage charge

WILLIAM ANDREW S. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Have used them in the past for many years. It is my go to spot when I need a Uhaul.

Scott P. 
Rating:
5.0

Fast And efficient service

Tyler Z. 
Rating:
5.0

Judy was so nice to work with. Everything went smoothly. Love the two kitties who hang around the office. Will be using them again 👍

anne S. 
Rating:
5.0

Nothing! Everything was super easy! Thank you so much!!

Megan P. 
Rating:
5.0

Kandice and Judy are the best! They are like family. Thank you for everything you do!

Richard M. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

No Hurts is the only Uhaul location I will deal with. They are courteous & competent! Customer service is their #1 goal, and the employees strive to make all their customer s happy!

MATTHEW S. 
Rating:
3.0

The gas tank was not completely full when I got in, so hard to gauge how much to fill. I only traveled 15 miles and when I filled the tank, it costs me over $45. Very disappointed

KIMBERLY B. 
Rating:
5.0

The location, staff, and most importantly the owner made this the easiest process ever. I was very pleased with the availability of the equipment, the friendliness of the employees and owner, and the simplicity of obtaining the equipment, along with dropping it off. I felt extremely important as a customer during this entire process. Owner went above and beyond to help me out as well. If I need another UHAUL in the future, I will be sure to revisit this location above all others.

Shane H. 
Rating:
4.0

Staff was very professional and helpful

Paul B. 
Rating:
5.0

Always great service!

Ben G. 
Rating:
5.0

Judy was awesome, friendly and honest!

carly H. 
Rating:
5.0

Customer did not leave a comment.

Edmund P T. 
Rating:
3.0

I was very pleased with the service I received the rental service clerk was pleasant and kind I would visit this location again

margaret R. 
Rating:
5.0

Nobody called the day before by 6. I then had to get the tuck 1 hour later than wanted from a different location. When calling the nation wide support, I was hung up on 2 different times.

Liam G. 
Rating:
5.0

Customer did not leave a comment.

Keith D. 
Rating:
5.0

Customer service excellent had my trailer ready and waiting assisting me in hook up and verification of lifts and secured attachments. Awesome assist

Fred F. 
Rating:
5.0

Outstanding experience. From the check in to the return, all first rate. I will highly recommend this location.

David M. 
Rating:
5.0

Customer did not leave a comment.

larry R. 
Rating:
5.0

We used mobile drop off service. Very easy and convenient. Location close to our final destination.

Vincent L. 
Rating:
5.0

Everything worked out with no problem

Charles Z. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Jay D. 
Rating:
5.0

The sales associates are extremely helpful and super kind ! Even on the phone !, 10 stars ⭐️

Miriam M. 
Rating:
4.0

There was something that looked like a blood stain/marks in the upper backrest on the middle seat of the cab. Otherwise, the service was great, quick, and easy. I received a call a week prior to confirm my rental.

Trinh H. 
Rating:
5.0

Absolutely the best!

Richard M. 
Rating:
5.0

Everything went as expected with No Hurts Car & Truck. The office person was very helpful. I would use them again.

Christine K. 
Rating:
5.0

Customer did not leave a comment.

Rhys R. 
Rating:
5.0

Always Outstanding service!

Ben G. 
Rating:
5.0

Simple process and friendly staff. Thanks!

Deborah H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top