Customer Reviews for No Hurts Car & Truck
(U-Haul Neighborhood Dealer)

4,194 reviews

5301 Pennell Rd Fl 2   Media, PA 19063
(South of Granite run mall and North of Five points in Aston on rte 452)

(610) 494-3238

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(610) 494-3238

5301 Pennell Rd Fl 2
Media, PA 19063
(South of Granite run mall and North of Five points in Aston on rte 452)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8 am - 5 pm
  • Sun: 9 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Great service!!

Ben G. 
Rating:
4.0

Less mileage charge

WILLIAM ANDREW S. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Have used them in the past for many years. It is my go to spot when I need a Uhaul.

Scott P. 
Rating:
5.0

Fast And efficient service

Tyler Z. 
Rating:
5.0

Judy was so nice to work with. Everything went smoothly. Love the two kitties who hang around the office. Will be using them again 👍

anne S. 
Rating:
5.0

Nothing! Everything was super easy! Thank you so much!!

Megan P. 
Rating:
5.0

Kandice and Judy are the best! They are like family. Thank you for everything you do!

Richard M. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
5.0

No Hurts is the only Uhaul location I will deal with. They are courteous & competent! Customer service is their #1 goal, and the employees strive to make all their customer s happy!

MATTHEW S. 
Rating:
3.0

The gas tank was not completely full when I got in, so hard to gauge how much to fill. I only traveled 15 miles and when I filled the tank, it costs me over $45. Very disappointed

KIMBERLY B. 
Rating:
5.0

The location, staff, and most importantly the owner made this the easiest process ever. I was very pleased with the availability of the equipment, the friendliness of the employees and owner, and the simplicity of obtaining the equipment, along with dropping it off. I felt extremely important as a customer during this entire process. Owner went above and beyond to help me out as well. If I need another UHAUL in the future, I will be sure to revisit this location above all others.

Shane H. 
Rating:
4.0

Staff was very professional and helpful

Paul B. 
Rating:
5.0

Always great service!

Ben G. 
Rating:
5.0

Judy was awesome, friendly and honest!

carly H. 
Rating:
5.0

Customer did not leave a comment.

Edmund P T. 
Rating:
3.0

I was very pleased with the service I received the rental service clerk was pleasant and kind I would visit this location again

margaret R. 
Rating:
5.0

Nobody called the day before by 6. I then had to get the tuck 1 hour later than wanted from a different location. When calling the nation wide support, I was hung up on 2 different times.

Liam G. 
Rating:
5.0

Customer did not leave a comment.

Keith D. 
Rating:
5.0

Customer service excellent had my trailer ready and waiting assisting me in hook up and verification of lifts and secured attachments. Awesome assist

Fred F. 
Rating:
5.0

Outstanding experience. From the check in to the return, all first rate. I will highly recommend this location.

David M. 
Rating:
5.0

Customer did not leave a comment.

larry R. 
Rating:
5.0

We used mobile drop off service. Very easy and convenient. Location close to our final destination.

Vincent L. 
Rating:
5.0

Everything worked out with no problem

Charles Z. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

Jay D. 
Rating:
5.0

The sales associates are extremely helpful and super kind ! Even on the phone !, 10 stars ⭐️

Miriam M. 
Rating:
4.0

There was something that looked like a blood stain/marks in the upper backrest on the middle seat of the cab. Otherwise, the service was great, quick, and easy. I received a call a week prior to confirm my rental.

Trinh H. 
Rating:
5.0

Absolutely the best!

Richard M. 
Rating:
5.0

Everything went as expected with No Hurts Car & Truck. The office person was very helpful. I would use them again.

Christine K. 
Rating:
5.0

Customer did not leave a comment.

Rhys R. 
Rating:
5.0

Always Outstanding service!

Ben G. 
Rating:
5.0

Simple process and friendly staff. Thanks!

Deborah H. 
Rating:
5.0

Customer did not leave a comment.

Donna T. 
Rating:
3.0

Efficient, easy and professional. Rates are reasonable. Thanks for making our small move so much easier!

Peter G. 
Rating:
5.0

Excellent service and very friendly staff! We always use this location

Cameron O. 
Rating:
5.0

Outstanding service!

Ben G. 
Rating:
5.0

We last used No Hurts a dozen years or so ago--several rentals to help us with a move. They were great then, and they're great now. Courteous and helpful folks, new vehicle in excellent condition, fast & easy rental and return. We'll be back--in less than a dozen years!

Stephen P P. 
Rating:
5.0

Customer did not leave a comment.

Kevin B. 
Rating:
5.0

Friendly and a good place to do business with. They always have the equipment, take care of you hooking up, make sure your comfortable with rental and guide that you get what you need.

Vito J. 
Rating:
5.0

Brand new van….mobile app contract……super easy

craig D. 
Rating:
5.0

Outstanding service!

Ben G. 
Rating:
4.0

Customer did not leave a comment.

KEENAN L. 
Rating:
3.0

Better signal or Wi-Fi connectivity as I has to send pictures 3 separate times before they would get accepted in the app.

Andrew H. 
Rating:
5.0

Customer did not leave a comment.

Marin F. 
Rating:
3.0

Customer did not leave a comment.

LawrenceMcGehea M. 
Rating:
5.0

Great customer service. Was greeted as I entered the facility. Process was smooth and easy. Would recommend this location

Frank S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

GeorgeL M. 
Rating:
5.0

This is a great UHAUL facility---prompt, efficient service with a smile. I have used several other UHAUL rental facilities in the area, and this is tied for the best.

Dennis K. 
Rating:
5.0

Customer did not leave a comment.

Ben G. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

No hurts U-Haul is the best!!! Excellent service every time! Thank you Judy and Kandice!

Richard M. 
Rating:
5.0

Perfect transaction! Perfect equipment! Outstanding service! Thank you Judy and Kandice!

Jamal R. 
Rating:
5.0

Customer did not leave a comment.

rosanne C. 
Rating:
5.0

Would use again!! Very nice personably and fast service!!!

James E. 
Rating:
5.0

Customer did not leave a comment.

christian H. 
Rating:
5.0

Customer did not leave a comment.

Ramarao K. 
Rating:
5.0

Customer did not leave a comment.

Ben G. 
Rating:
5.0

The manager had a good sense of humor, and was very efficient.

Larry W. 
Rating:
5.0

Improve your application and management software. Improve your customer service during popular moving times.

Zachary S. 
Rating:
5.0

N/A

Kattina Y. 
Rating:
5.0

Staff and owner were amazing, more than. Helpful , and can't say enough of how much we appreciate them ! They walked us thru it all and we're more than professional ! Definitely only U-Haul location that we , are Famiky , and Friends , will use Definitely 5 star treatment

Raymond P. 
Rating:
4.0

I had a problem with the truck and had to return it (leaked onto furniture). The manager gave me free gas, which was a good solution.

Mark R. 
Rating:
5.0

Nothing !!! It was the easiest U-Haul rental operation we ever dealt with! And we have moved more times than I care to remember. Thank you so much ! Historically, I know we will be back!

brian C. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Judith is fantastic to work with every time we rent a truck. A plus Service Indeed!

Ben G. 
Rating:
5.0

Customer did not leave a comment.

Alfred L. 
Rating:
5.0

I love renting here.

JOSE R. 
Rating:
4.0

Customer did not leave a comment.

Ryan O. 
Rating:
4.0

Customer did not leave a comment.

Ryan O. 
Rating:
4.0

Customer did not leave a comment.

Ryan O. 
Rating:
4.0

Customer did not leave a comment.

Jan W. 
Rating:
5.0

Second time in a week we rented from this place will use them again

Margaret M. 
Rating:
5.0

Customer did not leave a comment.

Paul F. 
Rating:
3.0

I had to wait a half hour to check in

Clissita D. 
Rating:
5.0

Customer did not leave a comment.

Stephen S. 
Rating:
4.0

Very nice staff

John M. 
Rating:
3.0

Customer did not leave a comment.

Todd W. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

This location is absolutely wonderful.

John O. 
Rating:
5.0

Awesome service!!!

Ben G. 
Rating:
5.0

The attendant Judy was more than helpful and explaining how to properly load the trailer and hook it up to my truck again I like to say she was more than helpful

Victor P. 
Rating:
1.0

Friendlier service and a more convenient solution for drop offs

Kayla N. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Customer did not leave a comment.

EDWARDJORDAN B. 
Rating:
5.0

Judy and Candace are the best - so very helpful and really know their stuff

Steven K. 
Rating:
4.0

I like the people and service at this location. U-Haul corporation, though, is horrible, and I'm looking for an alternative company for future rentals. I was grossly over-billed for tolls that were an obvious mistake, and they refuse to fix it or even return emails and phone calls. Zero respect for customers, and zero professionalism or accountability.

David L. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

George H. 
Rating:
5.0

Extremely friendly workforce

Carl M. 
Rating:
5.0

Customer did not leave a comment.

brad R. 
Rating:
5.0

Great service!

Ben G. 
Rating:
5.0

This service is so personable and the staff are very patient even though they must hear the same questions many times a day. In our pandemic environment where so many interactions have become very mean and short, this is a breath of fresh air. Outstanding customer service!!!

Susan W. 
Rating:
5.0

Customer did not leave a comment.

paul P. 
Rating:
3.0

Customer did not leave a comment.

karl M. 
Rating:
5.0

staff were attentive and helpful

Raymond F. 
Rating:
5.0

Customer did not leave a comment.

claire H. 
Rating:
5.0

Great customer experience. Very welcoming and friendly. Quick transaction.

Mike W. 
Rating:
5.0

Very friendly and helpful, they had everything we needed. Easy access location Overall , I will use this location again.

John D. 
No reviews have been submitted for this location.

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