Rear door lock password update . I struggle a lot bz of u-haul. I booked for a mobile pick up. I went early in the morning 6am to location bz we have 9hr drive left . The instructions are good & easy to follow but password mentioned on app extremely wrong . I called customer care & they give another wrong password . We can't get key bz of it . Then as per instruction of customer service:I wait for U-haul counter guy Upto 10:30am to come . He used different password to open it . My plans are broken. I rate my u-haul experience to zero. Really frustrating. To be honest , counter guys keep good behaviour to us .
Shaljo P
Customer Reviews for Norstar Auto & Body Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.