Customer Reviews for Northcutt Affordables

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Northcutt Affordables

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Chris R. on

Rating:

Make sure the truck is clean and has gas. I had to drive out of my way to put gas in the truck because it was almost empty. The inside of the truck was covered in some type of sticky liquid and was dirty. It smelled like somebody had used the bathroom inside. The back of the truck had what looked to be engine oil, dirt and trash inside. It looked like somebody had been hauling scrap metal inside. I paid over $120.00 for this truck and I had to clean it before I could use it. The location was closed, so I had no choice but to take the truck due to having to move out that day. I will not be using u-haul again unless they make this right.

Sergio O. on

Rating:

I am a repeat Uhaul customer. I did not received the level of quality and service i expect from this U-haul location. They stole my money. I drove the truck for 6 miles, and i decided to return the truck. Something strange happen: they charge me 28 miles. The address i went was 106 S White St, Marshville, NC 28103 Please calculate the mileage? This U-haul is very disorganize, there is possibility the mileage out was count wrong from the previous customer. I did a mistake to not verified the out mileage.

William I. on

Rating:

Customer did not leave a comment.

Danny A. on

Rating:

Customer did not leave a comment.

Sim K. on

Rating:

Customer did not leave a comment.

THOMAS L. on

Rating:

Friendly service. Everything was ready when I arrived.

Clyde W. on

Rating:

Keep it up

Marty P. on

Rating:

Customer did not leave a comment.

Danny A. on

Rating:

great experience

Christopher B. on

Rating:

Very good experience. Employees very nice and helpful!

Alan B. on

Rating:

Mr. Northcutt will assist you anyway he can, very helpful.

Fenetra G. on

Rating:

Customer did not leave a comment.

Robin L. on

Rating:

Steve was the best and very accommodating

Jason H. on

Rating:

Customer did not leave a comment.

Carl G. on

Rating:

Customer did not leave a comment.

Shonna B. on

Rating:

I returned my truck on Saturday as planned had to use key drop box well this week got a email from uhaul telling me they were charging me for another day and for insurance.. I've called and talked with owner and he said he would call me back and nothing I've tried to call 2 days in a row and no answer.. I'm very disappointed in uhaul never had them to do us like this we have used this company several times.. I guess we will start looking into budget truck rentals.

Joyce R. on

Rating:

They were very welcoming and apologetic for the initial condition of the truck even though it was not their issue. Greatly appreciated the bottles of water! Thanks for a wonderful experience.

Tony A. on

Rating:

As I have never had the luxury of knowing in advance when I might need a U-Haul truck or trailer, Northcutt Affordables has always been my goto rental for the trucks or trailers I might need. Steve and his wife and employees are always efficient, dependable and friendly and have always met my needs without exception.

Gary S. on

Rating:

Customer did not leave a comment.

Caroline H. on

Rating:

Customer did not leave a comment.

Bette H. on

Rating:

Customer did not leave a comment.

Caroline H. on

Rating:

Customer did not leave a comment.

Caroline H. on

Rating:

Great staff!!!!!

STEPHEN D T. on

Rating:

Customer did not leave a comment.

Lori B. on

Rating:

Customer did not leave a comment.

Caroline H. on

Rating:

Super friendly & very helpful staff!!! I had a wonderful experience!!!

WILLIAM M. on

Rating:

Customer did not leave a comment.

Anita S. on

Rating:

Great service great people !!!!!

EDDIE C. on

Rating:

Customer did not leave a comment.

Sheena H. on

Rating:

Uhaul in Wadesboro are awesome

TOMMY LEE T. on

Rating:

Customer did not leave a comment.

Steven E. on

Rating:

Customer did not leave a comment.

Ed G. on

Rating:

Customer did not leave a comment.

ARETHA E. on

Rating:

Customer did not leave a comment.

MICHAEL H. on

Rating:

The staff at Northcutt was professional and helpful. They explained all options and walked me through the entire service. Great truck and great people.

Lori W. on

Rating:

Customer did not leave a comment.

LUTHER RAY M. on

Rating:

I didn't see anything that needs to be improved

James Edward L. on

Rating:

It was a great experience keep up the excellent work and customer service

WILLIAM M. on

Rating:

Customer did not leave a comment.

TOMMY H. on

Rating:

great service

DANIEL M. on

Rating:

They were close by when I needed them to assist with my breakdown.

KENNETH M. on

Rating:

Customer did not leave a comment.

FRED S. on

Rating:

Customer did not leave a comment.

TOMMY LEE T. on

Rating:

Customer did not leave a comment.

TIMOTHY B. on

Rating:

Customer did not leave a comment.

DERRICK M. on

Rating:

Customer did not leave a comment.

WILLIAM M. on

Rating:

Customer did not leave a comment.

WILLIAM M. on

Rating:

Customer did not leave a comment.

JOSEPHUS ADOLPH H. on

Rating:

Customer did not leave a comment.

green J. on

Rating:

Customer did not leave a comment.

MONA S. on

Rating:

Customer did not leave a comment.

CONNIE J. on

Rating:

Customer did not leave a comment.

TONY A. on

Rating:

Very knowledgeable staff, efficient and well mannered.

KATHLEEN J. on

Rating:

The provider on site was very pleasant and very knowledgeable of everything.

TIMOTHY B. on

Rating:

Loved the service

PABLO S. on

Rating:

Customer did not leave a comment.

TONY C. on

Rating:

Customer did not leave a comment.

chou C. on

Rating:

Customer did not leave a comment.

ROBERT H. on

Rating:

Customer did not leave a comment.

George P. on

Rating:

Customer did not leave a comment.

LARRY W. on

Rating:

Customer did not leave a comment.

Kenneth N. on

Rating:

Service and owner were SUPERB!!

LARRY B. on

Rating:

Customer did not leave a comment.

George P. on

Rating:

Customer did not leave a comment.

WILLIAM M. on

Rating:

Customer did not leave a comment.

CHARLES F. on

Rating:

Very helpful with hooking the trailer onto my vehicle. Always great service from the employees.

IDA MAE L. on

Rating:

Customer did not leave a comment.

Lee M. on

Rating:

Always great service.

William W. on

Rating:

have used this location many times and Collen is always glad to help you.

JACOB K. on

Rating:

Customer did not leave a comment.

DENISE B. on

Rating:

Service is always fantastic with a very friendly and helpful staff!

FRANKLIN L. on

Rating:

Customer did not leave a comment.

Mamie B. on

Rating:

Great experience

JOSEPH LEE T. on

Rating:

Customer did not leave a comment.

Timothy A. on

Rating:

Quick personal service!

Paul F. on

Rating:

Customer did not leave a comment.

David G. on

Rating:

Equipment was clean except for some of the blankets which had what appeared to be paint chips and debris stuck to the material. Overall, everything was good.

WILLIAM M. on

Rating:

Customer did not leave a comment.

Ronnie P. on

Rating:

I would not change anything ‘“ Everthing is okay the way it is I was very happy to have bendable to rent one on a very short notice .So I just like say thank you !!! So very much to the Uhaul Company

KATHLEEN S J. on

Rating:

Service was excellent no complaints at all. Would recommend them to everyone. Thanks

PERDRO H. on

Rating:

Customer did not leave a comment.

RODNEY RAY D. on

Rating:

Customer did not leave a comment.

Karen C. on

Rating:

We initially scheduled for pick up in Cheraw SC. They did not have our truck or equipment, we also ended up having to drive over an hour to get our truck while movers were at the residence waiting, getting paid. We were to have the trucks by 9:30 am and did not get to our house until noon. Money was spent on movers for them to sit and wait. Very unsatisfied. Then the Wadesboro location was not sure if she had entered the truck twice and wanted to make sure I didn't get charged twice for the truck and car loader.

Derek J. on

Rating:

I was not given my promised discounted mileage and was over charged on my debit card. I plan on going up there or calling on the next business day.

SAM M. on

Rating:

Customer did not leave a comment.

KEVIN G. on

Rating:

Customer did not leave a comment.

FLONNIE L. on

Rating:

Customer did not leave a comment.

Michael B. on

Rating:

Customer did not leave a comment.

MAC ARTHUR C. on

Rating:

Customer did not leave a comment.

ANTONIO MAURICE H. on

Rating:

Everyone is very helpful!

CHARLIE WILLIAM R. on

Rating:

Always a pleasure to do business with.

Cathy M. on

Rating:

Customer did not leave a comment.

Cathy M. on

Rating:

Nothing, great service all around!!

RONALD KEITH E. on

Rating:

Customer did not leave a comment.

PABLO S. on

Rating:

All Excellent

CONSTANCE WILSON R. on

Rating:

Customer did not leave a comment.

Robert J. on

Rating:

Steve was very professional and very accommodating. Much easier to deal with the most U-Haul centers. Would recommend him and his service to anyone who has never use you all before.

David A. on

Rating:

Customer did not leave a comment.

PAUL B. on

Rating:

Customer did not leave a comment.

KAREN B. on

Rating:

Customer did not leave a comment.