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Richard D
Customer Reviews for Northend Supermarket
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They had no idea we were coming and sat there for 20 minutes while the guy was on the phone with someone and made my entire day run late. Also, we didn’t order the trailer and I had to take it off myself. It’s a hood convenient mart that makes its money on single cigarillos and tall boys.
Laurie ATerrible. When I got there they had no paperwork. They called a guy who u had to give my license too over the phone. They did no inspection. Of how many Miles. There was trash in the back. They billed me 29 for reserving I dove 8 Miles and they billed me 70 more dollars. Unless something I'd done to return my money I will report you to the better business burea. This is a travesty of your business. You should be ashamed of allowing such a hideous placecwith no rules or regulations to share you name. Cancel this place. Never do business again. NORTH END SPERMARKET 1645 N Park Ave, Warren, OH 44483
David BI was charged for safe made when I selected online that I did not want it.
Jonathan FNot very helpful or friendly. Parking lot in disrepair, no visible parking area designated for returns.
Cheryl Knone
David WThe employee took my information and did not give me a receipt. 20 minutes later I was overcharged $77 - charged for gas that I did not owe. Awful business practice and absolutely unacceptable.
Mary RDid not come out to check it in.Gave us the paper work to do it for him.Never gave us a return confirmation. Said it would be email. Never received it.
Roger WThe people were so nice and helpful during a stressful time in my life, aka moving. They had exactly what I needed and the truck was very clean and well maintained. I would absolutely use them again for my moving truck needs!
Jessica YTruck had less fuel than was reported when picked up, I was unable to reach the location by phone beforehand, it is in a very sketchy neighborhood, the clerk stopped in the middle of my pickup multiple times to go check out other customers
Ray VI had a horrible experience with U-Haul I had made a reservation for a 20 footer ended up with a 26 footer. U-Haul over charges for everything! I even brought the U-Haul back early still was charged extra $15 over mileage other U-Haul I rented I was 2 hours late bringing it back they charged me an extra $40 between renting two trucks for 2 days it ended up costing me $600…. They are the biggest scam yet!! I was on the phone with U-Haul for 2 hours when they switched my truck size & they had no intentions of fixing there mistake!!!!
Jennifer MI was charged for a 3 day rental when it was a 3 hour rental!
Howard JWant Money back . Uhaul owes me
Jakob yWe used the check in at counter option and the guy couldn’t understand us (language barrier) and he was very rude about the whole process! The uhaul was great, but anything dealing with the people involved at this location was terrible! Definitely wouldn’t recommend renting your uhaul from this location.
Charles SI did not think this location was well maintained or located in a safe area of the city. I did not feel too comfortable being there or leaving the truck there either.
JEREMY WAgain, no refund was given at time of drop off. Horrible service. They didn't even speak clearly.
Adrea BWe did not receive the dolly that we ordered, but everything else was good.
Bobbi J