The employee took my information and did not give me a receipt. 20 minutes later I was overcharged $77 - charged for gas that I did not owe. Awful business practice and absolutely unacceptable.
Mary R.
Northend Supermarket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warren, OH 44483
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Did not come out to check it in.Gave us the paper work to do it for him.Never gave us a return confirmation. Said it would be email. Never received it.
Roger W.The people were so nice and helpful during a stressful time in my life, aka moving. They had exactly what I needed and the truck was very clean and well maintained. I would absolutely use them again for my moving truck needs!
Jessica Y.Truck had less fuel than was reported when picked up, I was unable to reach the location by phone beforehand, it is in a very sketchy neighborhood, the clerk stopped in the middle of my pickup multiple times to go check out other customers
Ray V.I had a horrible experience with U-Haul I had made a reservation for a 20 footer ended up with a 26 footer. U-Haul over charges for everything! I even brought the U-Haul back early still was charged extra $15 over mileage other U-Haul I rented I was 2 hours late bringing it back they charged me an extra $40 between renting two trucks for 2 days it ended up costing me $600…. They are the biggest scam yet!! I was on the phone with U-Haul for 2 hours when they switched my truck size & they had no intentions of fixing there mistake!!!!
Jennifer M.