Customer Reviews for Northside Mobile

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Northside Mobile

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SARAH B.
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Brian L.
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PHILLIP G.
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Bill was great to work with. He even called to check up on me. One of the best uhaul rentals!

Samantha S.
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Albert M.
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2 men for 2 hours to unload our truck - very efficient, clean, courteous, fast and very careful with our things - doubt you could improve from that

Adrian D.
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GARY S.
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Wish your wheel wells were not inside the truck.

gary B.
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anne P.
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This comment does not apply to this locations rental. My son reserved a trailer 3 weeks in advance. What he did not realize until the week before renting, was that the trailer we were getting was not from our local rental place. When the notification came, the closest rental was 50 miles away. This was not acceptable. We scrambled and, on our own, we're able to find one 10 miles away. Why was this not an option. Your on-line tool is very poor. Kudos to the Lake Geneva Mobil rental location.

HENRY N.
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Grant S.
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Julie O.
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Anthony R.
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SHAYLON L.
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Have rented from this location multiple times. Easy and hassle free. Drive past other locations to use this specific uhaul!

Carla O.
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terry P.
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All Good!!

Jeffrey S.
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Since this isn't a UHaul specific location it was not easy to figure out where the drop off was. So I would suggest some sort of sign closer to the road for people to see.

Kevin L.
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GREAT PLACE

MICHAEL E.
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The only real problem I had , I couldn't get the app to work ! Everything else was great and the gentleman that help me was very polite and patient with me .

TAMMIE C.
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bob S.
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GREGORY B.
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edward D.
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John A.
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Check headlights. Poor visibility

Lowell T.
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cindy L.
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The truck had ball tiers not ever safe. some of the wire was showing on the back tired. it was clean.

edward D.
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Sarah S.
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The moving pads and dolly inside the truck were a bonus. Good to let the customer know that a lock is included beforehand.

John H.
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JAMES F.
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Rodney B.
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Don't stop what your doing, great customer service from Bill.

Doug J.
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doug S.
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Max B.
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Nina V.
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Darrel R.
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They were behind counter talking and joking, did not give me drop off option, terrible service

Zack H.
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Cheaper mileage edit drive 18 miles out of my way to get it and return it would heads up

peter L.
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Always Great

Jay C.
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Bryon C.
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Leonard W.
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Brent A.
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Jason C.
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sangeedh A.
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Larry P.
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This is my second time renting at this location and the manager is very efficient and the equipment top-notch!

daniel F.
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colin H.
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Doug N.
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ERIKA F.
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michael C.
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The original reservation was a bit of mess (in Delavan).. Was scheduled to pick up at 10am, and was told when i arrived it wouldnt be ready until 6pm... However, they were able to contact the location in lake geneva, and i was able to pick one up there. Everything there went absolutely great after that.

Michael H.
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Location was easy to find. Attendent (Jim?) was very helpful and frinedly.

Jeff P.
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Vincent H.
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Robin S.
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Andy T.
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Allan B.
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Richard S.
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Charles M.
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Excellent equipment. Easy rental. Uhaul knows how to rent equipment.

jenny F.
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Gary N.
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Robert L.
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Service was excellent!

THOMAS LAWRENCE L.
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peter L.
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JOSEPH E.
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It was ridiculous that I had to go so far out of my way to get a truck

Daniel M.
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Ralph G.
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Ruth Z.
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Excellent customer service

Edgar M.
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Russell C.
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The guy up front was very nice and understanding. great experience. nothing bad to say

marty D.
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Thomas K.
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sherry E.
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larry N.
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Jose Q.
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Great service

art N.
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Nicole B.
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Rhonda S.
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Kent T.
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Bill at this location makes it a great experience. Plus the equipment is always clean and well-maintained.

Kendall R.
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Milton C.
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I was upset that the original p/u location of Rhodes in East Troy was not honored. I drove out of the way to a location I was not familiar with. The location itself was fine but the person I spoke with at UHaul was useless and could not have cared less. Not happy with that experience. Truck rode well with no issues. Not pleased that no discounts were accepted such as AARP, AAA, etc. Pricey.

Pamela M.
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lil D.
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Nicole Z.
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Jason H.
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Always fast and friendly service and equipment that is in great condition. Love the fact that the drop off is at a gas station so we can fill the rental right there if need be.

LISA J.
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the mobile process is not working right. Information was not saved after many attempts. Also, after drop-off after hours, the mobile way would just error-out and I had to call.

Ed Z.
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David H.
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Elizabeth S.
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David B.
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Allen D.
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My experience was fast, friendly and convenient! Thank you!

Leonard G.
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Everything was very quick and easy!

steve R.
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smooth transaction, easy in ,easy out, good people!

Helen C.
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Kathleen H.
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Jose Q.
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John N.
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Rio N.
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David K.
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Great service. Everything worked well. I will definitely use again.

Daniel M.
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I have rented many times from this location. Bill runs the Uhaul desk in a very no nonsense efficient manner. I appreciate that as the rental is usually the beginning and the end of a long day of moving stuff.

Brett N.
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I had reserved a larger panel van ahead of time (days in advance) and didn't quite understand why this location couldn't have one available with prior notice. I did change my pickup time to later in the (same) day and was told that had I scheduled earlier in the day, there would be one. Apparently there was one in another town 30 min away, but this wasn't very convenient. I went with a smaller van and made multiple trips (50 miles each way) so this wasn't great either. However, the rest of the experience and follow up with the "main office" and app update was just fine. Not perfect.

No reviews have been submitted for this location.

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