Customer Reviews for Nosso Auto
(U-Haul Neighborhood Dealer)

522 reviews

39 S Main St   Cedar City, UT 84720
(This is in the Old Lunt Motors Building)

(435) 267-0229

Hours

  • Mon–Fri
    8 am–6 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 11/26/2022: Closed

Services at this Location:

Contact Us

(435) 267-0229

39 S Main St
Cedar City, UT 84720
(This is in the Old Lunt Motors Building)

Services at this Location:

Hours

  • Mon–Fri
    8 am–6 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 11/26/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Kerry B. 
Rating:
2.0

Customer did not leave a comment.

Jamie C. 
Rating:
4.0

Customer did not leave a comment.

Duane F. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

It was great. They worked with us on everything. Can't think of a thing to improve it.

Keisha C. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
4.0

The lady up front was really nice. Place was clean and super welcoming.

Cinnamon M. 
Rating:
4.0

Customer did not leave a comment.

Amy B. 
Rating:
5.0

Customer did not leave a comment.

Joe E. 
Rating:
5.0

Customer did not leave a comment.

Nicole J. 
Rating:
3.0

Customer did not leave a comment.

Dwight A. 
Rating:
5.0

Customer did not leave a comment.

Danny I. 
Rating:
5.0

We were happy with the service and the timely way our needs were responded to.

rick P. 
Rating:
4.0

We had some issues with the trailer lights and wiring harness, but the staff here was very helpful and worked to resolve the issue.

Weston C. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

Austin P. 
Rating:
5.0

Customer did not leave a comment.

Aaron W. 
Rating:
1.0

Was charged for two days. Only had it one day.

RANDY D. 
Rating:
4.0

The reason I said that the equipment was not clean because the entire cab was full of cat or dog hair. I don't have allergies or any reactions to that kind of dander but some of my family does and others may. It didn't seem to be a priority to whoever was responsible for taking care of it.

Rodger U. 
Rating:
5.0

Customer did not leave a comment.

Chris L. 
Rating:
5.0

Customer did not leave a comment.

Patrick A. 
Rating:
4.0

Customer did not leave a comment.

Ammon B. 
Rating:
5.0

Very friendly and attentive

Don H. 
Rating:
3.0

Customer did not leave a comment.

Dwight A. 
Rating:
5.0

Customer did not leave a comment.

Jerry C. 
Rating:
5.0

Customer did not leave a comment.

Don H. 
Rating:
5.0

Customer did not leave a comment.

Ryan H. 
Rating:
5.0

Great location. Awesome staff.

Don H. 
Rating:
5.0

The associate who helped me pick up the car towing dolly was very helpful. When we got to our destination we realized that we couldn't return it to the original rental location, but she helped me turn it in to a local place and not get charged for returning it to a wrong location. Thank you so much!

Marisa S. 
Rating:
5.0

Customer did not leave a comment.

David Z. 
Rating:
5.0

Customer did not leave a comment.

Mark P. 
Rating:
5.0

none

Karl AND Donna B. 
Rating:
5.0

Very nice people, friendly and very helpful. I would definitely recommend this location for any future rental

Chad W. 
Rating:
5.0

Customer did not leave a comment.

Zions A. 
Rating:
5.0

The pick up place changed the drop off location and Nosso Auto called Uhaul and fixed it for us - great customer service

LISA Q. 
Rating:
5.0

Customer did not leave a comment.

Stephen H. 
Rating:
4.0

Customer did not leave a comment.

John R. 
Rating:
3.0

Be more transparent with costs. Ensure everything is checked and equipment is functioning as expected.

Nicholas H. 
Rating:
5.0

Customer did not leave a comment.

Tysen B. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Customer did not leave a comment.

Victoria B. 
Rating:
3.0

There is nothing wrong with location but there is definitely something wrong with uhauls reservation system and customer support!

Tom S. 
Rating:
3.0

Uhaul was updating there site and they were having computer issues. It was a little slow going but the staff was really nice and wanted to be as helpful as possible.

Kelly G. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Courteous and helpful. Fast and efficient.

Glenn R. 
Rating:
5.0

Customer did not leave a comment.

Melissa S. 
Rating:
5.0

I rent Uhaul equipment a couple of times a year and Nosso Auto in Cedar City Ut was awesome. The folks here are very polite and professional. Equipment was clean and ready to go. Pickup and drop off was super easy. Will be back for sure.

Bryan B. 
Rating:
2.0

Customer did not leave a comment.

Jason W. 
Rating:
5.0

Customer did not leave a comment.

Roberto L. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
5.0

Bradley at Nosso was extremely helpful. It made this otherwise stressful time very smooth. Thank you so so much for all your assistance!!!

Lady K. 
Rating:
5.0

Very nice people

James F. 
Rating:
3.0

I'm not sure who messed up, uhaul.com or Nosso Auto, but when I arrive to pick up the truck, the I used the UHaul Truck Share 24/7 app for self-service check out. It was such a pain. The app told me to locate a specific truck, but when I found it, there was no lock or key as specified by the app. I found a different truck in the same lot that did have a lock and key on it that I was able to use the lock code provided to open. Yet that app was set to use the other truck, so I was unable to verify the mileage, gas level, or damage to the truck before taking it. I called Uhaul and the customer service representative said it was fine and to just take the truck and she would note the change in my file. The truck it self was great and worked wonderfully. However when I went to again use the app to return it, it wouldn't let me upload a photo of the odometer or gas gauge, so I again called the customer service line who said it was fine and to just return the key and it would be ok. However, now I'm not sure if they are going to calculate the gas or mileage correctly, and the estimated receipt that I got in my email states that the truck needed to be refilled to 15/16ths, but on the actual truck that I took it started at 1/2 tank and so that's what I filled it back up to. So I have no idea how much I'm actually going to get billed and I ended up spending over 1.5 hrs trying to get the app to work and talking to customer service. So I wasn't very pleased at all.

Brian J. 
Rating:
5.0

Everything was great, nothing to improve Thank you for all the help at ck in

Marlene B. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
3.0

Customer did not leave a comment.

Danny E. 
Rating:
4.0

Customer did not leave a comment.

Christine M. 
Rating:
4.0

Make returning the truck on a Sunday less of a hassle. It took 3 of us almost an hour to download the app and figure out all the steps to return. When I got it the day before he told me to just drop the key in the box, nothing about the many thing we had to do. We were in a hurry and it was frustrating!!!

Karleigh H. 
Rating:
5.0

Customer did not leave a comment.

Joseph B. 
Rating:
2.0

I've rented lots of U-Haul trucks and trailers. Never have I experienced this location. The back of the truck was filthy. Dried mud and lots of loose dirt.

CATHY K. 
Rating:
5.0

Customer did not leave a comment.

Lindy P. 
Rating:
5.0

The complaint I had was the windshield was a bit dirty, however with a shot of window washing fluid and the wipers, problems solved. Bradley was fantastic and helped me in every way possible. Thanks.

Kim P. 
Rating:
4.0

Customer did not leave a comment.

lisa M. 
Rating:
5.0

Quick hook up and no problems with the equipment.

Patrick C. 
Rating:
5.0

Customer did not leave a comment.

Shayne B. 
Rating:
5.0

Quick checkin and turnover Recommend this location.

DARL R. 
Rating:
5.0

Convenient location for Uhaul rentals and drop-offs. Very large rental selection on hand.

William P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S. 
Rating:
5.0

Customer did not leave a comment.

JOSE A. 
Rating:
5.0

Customer did not leave a comment.

Kristy Y. 
Rating:
5.0

Very friendly and courteous

garrett C. 
Rating:
3.0

Customer did not leave a comment.

Lawbert M. 
Rating:
5.0

Customer did not leave a comment.

Wesley V. 
Rating:
5.0

Customer did not leave a comment.

Jose A. 
Rating:
5.0

Customer did not leave a comment.

Alan W. 
Rating:
5.0

Customer did not leave a comment.

Russell R. 
Rating:
5.0

Thank you Brad!! He is always most helpful!!

Tondra T. 
Rating:
3.0

Train help on bookings.

Kristine G. 
Rating:
5.0

Customer did not leave a comment.

michael B. 
Rating:
5.0

Customer did not leave a comment.

Frank M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
3.0

I was very confused because I was changed to a different pick-up location several times. Then I thought I had mobile pick-up but then with all the changes i was changed back to walk in…. I had to wait for the pick-up location to open. It would have been appreciated had someone made eye contact with me and greeted me when I walked in. Other than that I was treated very well at this location.

ERIC P. 
Rating:
3.0

Quit price gouging. Every time we rented a truck or trailer the price has gone up $200 to $400.

KENNETH C. 
Rating:
1.0

Refunds will always be given to customers.

HARRY T. 
Rating:
3.0

Trailer was dirty inside. Service was slow but not unexpected for a place that's primarily a car repair shop.

WILLIAM B. 
Rating:
4.0

Customer did not leave a comment.

Carri A. 
Rating:
5.0

Customer did not leave a comment.

Tracy A. 
Rating:
5.0

The mobile app doesn't seem to work well on my particular phone. I had to go to the website to complete my return.

Kyle W. 
Rating:
5.0

If a costumer extendeds their use for a truck there should be an automatic call to the person who is picking the truck up the next day saying it will not be there. I ended up having to pay movers for multiple days and ask our property managers to stay days after my lease was over so I didn't have to move all of my house into a storage unit. UHaul made this move incredibly stressful and so much more expensive than it needed to be. I will not be using UHaul for my next move. The places that I picked the truck from were very helpful but I know they did not actually work for UHaul, who my problem is actually with.

Jennifer F. 
Rating:
5.0

Customer did not leave a comment.

Kayleigh B. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW G. 
Rating:
5.0

Friendly service. No driving problems or any other problem in towing the trailer during my short one day trip.

GEORGE F. 
Rating:
2.0

Don't change the location on us last minute. Don't let us pick up a truck at a location that is closed. The dollies weren't included in our truck. Include the dollies when they're ordered. Don't give us a truck lock that doesn't fit. This disc lock was terrible and too small.

Eric H. 
Rating:
5.0

Customer did not leave a comment.

SHERRYL KATHLEEN P. 
Rating:
1.0

There were discrepancies in their billing and I was significantly over charged

Carole A. 
Rating:
5.0

Customer did not leave a comment.

Tracy A. 
Rating:
3.0

Customer did not leave a comment.

Craig B. 
Rating:
5.0

Customer did not leave a comment.

STEVE N. 
Rating:
4.0

These guys were nice, nothing wrong with them.

Calvin H. 
Rating:
2.0

Address #'s extremely hard to find.

STEVEN PHILLIP S. 
No reviews have been submitted for this location.

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