Manager was very quick and customer service was excellent.
Derrick R
Customer Reviews for Nova Storage Lancaster
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ensure that the customer’s reservations are properly setup so they don’t lose time. I lost two hours of my time because the truck was not “assigned” to my reservation.
Michael JHard to do better. Manger of facility was courteous, friendly and professional.
patrick mExcept that is was a different location than my original reservation had on it and didn't realize it changed. So some sort of change notification would have been nice and not wasted an hour of time driving around.
Michael R