Customer did not leave a comment.Zachary K.
Customer Reviews for On Top Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The mobile registration and return was a nightmare. It took almost 30 minutes to even connect to the website to pick up the truck (and we tried three different phones) and it wouldn't let me connect at all to return it-I had to call. GET YOUR WEBSITE FIXED!!!! It was incredibly frustratingâ€¦Alisa T.
Customer did not leave a comment.Mark S.
I had scheduled an in-person pickup/checkout, but when I arrived to the location at noon (they were advertised to close at 1:00), No one was there. Thankfully I had a smart phone and was able to get UHaul on the phone and change my reservation to mobile/24-7 pickup. That went smoothly, but this all added 30 minutes delay in our move. Otherwise, the truck was clean and operated well.Anthony V.
Actually check your vehicles before agreeing to rent them to someone- ours had serious mechanical issues that could have led to our driver being involved in an accident.Robert D.
Customer did not leave a comment.LAWRENCE ROBERT H.