Customer Reviews for Oahe Pawn
(U-Haul Neighborhood Dealer)

591 reviews

2007 E Wells Ave   Pierre, SD 57501

(605) 224-8573

Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(605) 224-8573

2007 E Wells Ave
Pierre, SD 57501

Services at this Location:

Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

So accommodating! I could not have asked for anything more. Allayed all my concerns.

MARTHA K. 
Rating:
5.0

We had to drive 10 hours round trip to pick up the U-Haul. It was horrible!

FRANKIE C. 
Rating:
5.0

Customer did not leave a comment.

Sandra A. 
Rating:
5.0

Customer did not leave a comment.

JANE P. 
Rating:
5.0

Outstanding service...

KENNETH W. 
Rating:
5.0

Keep up the good work. Thank you for your customer support. T.Lee

TRAVIS L. 
Rating:
4.0

Customer did not leave a comment.

DONALD E. 
Rating:
5.0

Customer did not leave a comment.

Kevin M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

Outstanding people skills. Our 2nd time here. Both great experiences.

STEVEN M. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA F. 
Rating:
5.0

Nothing. Great equipment and Great Service. The service at this location was extremely helpful!!

RILEY N. 
Rating:
5.0

Customer did not leave a comment.

Adrianna B. 
Rating:
4.0

Nothing

JOANNE B. 
Rating:
5.0

Customer did not leave a comment.

Lois M. 
Rating:
5.0

Customer did not leave a comment.

GREGORY ALAN N. 
Rating:
5.0

Used the drop box on a Sunday, facility was closed but it was easy to find, plenty or room to park and online return was easy.

Greg H. 
Rating:
5.0

great friendly service

trevor J. 
Rating:
5.0

excellent service and friendly staff!

vickie S. 
Rating:
5.0

Customer did not leave a comment.

Kimberly P. 
Rating:
4.0

Customer did not leave a comment.

Kelly S. 
Rating:
5.0

Customer did not leave a comment.

Emily C. 
Rating:
5.0

John has been very helpful and friendly on the two occasions I've dealt with him for UHaul truck rentals. They always take care of returns promptly and will call if there are any problems.

Jeffrey E. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
3.0

Customer did not leave a comment.

melissa B. 
Rating:
5.0

Customer did not leave a comment.

VALERIE W. 
Rating:
5.0

Staff at Oahe Pawn in Pierre are very friendly and helpful throughout the rental process. A great place to do business!

Douglas D. 
Rating:
5.0

Great experience! Fantastic customer service!

kent H. 
Rating:
5.0

I wish that a 5x8 trailer would hold an 8' long item, but it does not unless the item can be rotated enough diagonally that it needs an inch or so less space front to back.

Timothy L. 
Rating:
5.0

Friendly very informative staff couldn't of had a better individual help me out the others at three different locations in sd and nd where rude but this guy ricked it!!! Thanks

Stephanie S. 
Rating:
3.0

The contactless pickup required contact. The wait was long. The app was poorly designed. It shouldn't take 15 minutes to complete a pickup. You should be able to complete more information prior to pickup. The vehicle interior looked like a can of soda exploded. The steering wheel, radio, cup holders and floor were all sticky. The vehicle was not in sound mechanical condition. The drivers side steer tire had a blown wheel seal. I paid for moving blankets and they were not in the truck. I messaged U-Haul and I do not believe the money was refunded.

TERESA S. 
Rating:
5.0

Great location and Very Helpful. Easy to get in and out of lot. Thank you!

ROSS C. 
Rating:
5.0

Oahe Pawn was awesome!!! The Uhaul company not so great. Didn't end up with the truck we reserved, if we had a long haul move we'd have been totally screwed. Rep didn't seem to care. In day of pickup got a call from the company because we were a little over an hour late picking it up threatening to lease it out to someone else. You had the credit card information to pay for it so you'd have been put nothing even if I didn't show, this threat was totally unwarranted. In the end we didn't even us the truck as when we were told that we didn't have the larger one we moved the rest in pickups.

WILLIAM B. 
Rating:
5.0

Customer did not leave a comment.

Timothy F. 
Rating:
5.0

Great people

Susan R. 
Rating:
5.0

Customer did not leave a comment.

Kyle C. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
4.0

The agent was awesome clear and concise Highly recommended

Troy M. 
Rating:
5.0

The staff was very helpful and answered all my questions! My move was difficult because I had to do it all in one day! The customer service I received made me feel at ease. The process was smooth and the truck size was perfect.

jessica N. 
Rating:
5.0

Customer did not leave a comment.

Gerald W. 
Rating:
5.0

Did a very great job, super helpful, will definitely rent from them again

beau J. 
Rating:
5.0

Nothing. Great experience and helpful staff!

CHRISTOPHER H. 
Rating:
4.0

nothing, was a good quick experience

Chance K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY B. 
Rating:
3.0

Customer did not leave a comment.

Wayne L. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Awesome staff!! Awesome service!! Would recommend this pickup/drop off point to anyone

STEVEN C. 
Rating:
4.0

Customer did not leave a comment.

KELLY W. 
Rating:
3.0

The service is great, but the lot is small. Hopefully their new location is better suited for receiving trucks and trailers.

brent K. 
Rating:
5.0

Excellent

Josephine B. 
Rating:
5.0

Customer did not leave a comment.

Mark F. 
Rating:
5.0

The trailers need a jack to unhook easier.

GREGORY J. 
Rating:
5.0

Customer did not leave a comment.

jason J. 
Rating:
5.0

Customer did not leave a comment.

diane R. 
Rating:
5.0

Customer did not leave a comment.

diane G. 
Rating:
5.0

John was great to work with. Very pleasant experience. I'll get a trailer for him again.

roger B. 
Rating:
5.0

great assistance in getting the trailer connected only had one problem--the Wed before I made a reservation online. When I checked in with the location on Friday, the online system hadn't retained my reservation. Luckily, they had what I needed.

LINDA A. 
Rating:
1.0

Quit sending me these. Wrong person. 3rd time I've let you people know you got it wrong.

ROBERT S. 
Rating:
4.0

Got back late so we checked out on line. A fairly lengthy process, but not much trouble. Very clean looking lot and building

RONALD G. 
Rating:
5.0

Very friendly and helpful in finding the right size trailer to move our son to his first apartment!

NICOLE S. 
Rating:
3.0

Customer did not leave a comment.

JENNIFER H. 
Rating:
4.0

Customer did not leave a comment.

CURTIS M. 
Rating:
5.0

Customer did not leave a comment.

HECTOR C. 
Rating:
5.0

Customer did not leave a comment.

DEENE D. 
Rating:
4.0

Customer did not leave a comment.

Rebbecka W. 
Rating:
4.0

The check out process was very smooth. The agent was very helpful and easy to work with. It is too bad that not all U-Haul locations have customer service agents like this one. Great job!!

JAMES H. 
Rating:
5.0

This was a great rental experience, will definitely rent here again. Thanks!

MARK F. 
Rating:
5.0

Very curtious & helpful! Explained everything! Great customer service!

JEANINE N. 
Rating:
5.0

Goes above and beyond in unique situations.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

Edwin S. 
Rating:
4.0

One tire on the trailer had three nails in it requiring me to be delayed on my departure by three hours - not sure whose fault this is but someone should have noticed the tire losing pressure at some point. Then, the replacement tire caused the trailer to swerve uncontrollably at speeds above 50 MPH which made the 1500 mile drive a three day trip.

LEE A. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Customer did not leave a comment.

RICHARD L. 
Rating:
4.0

Customer did not leave a comment.

CHRISTOPHER L. 
Rating:
5.0

Customer did not leave a comment.

Mauritz V. 
Rating:
1.0

Have what was reserved at location and be open as stated on website.

Craig U. 
Rating:
5.0

Customer did not leave a comment.

jim G. 
Rating:
3.0

Customer did not leave a comment.

CARRIE S. 
Rating:
4.0

Customer did not leave a comment.

Derek D. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline P. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

Customer did not leave a comment.

WAYNE S. 
Rating:
5.0

Staff was very accommodating. Vehicle exceeded my expectations and the price quoted was very accurate based on the fact we were only estimating the miles.

Steven B. 
Rating:
5.0

You cannot improve on perfection. I have used this agent several times in the past and they always go out of their way to provide excellent service. They need not change a single thing.

patrick C. 
Rating:
4.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

The staff is fantastic there at Oahe Pawn.

Sarah C. 
Rating:
4.0

Customer did not leave a comment.

Nathan V. 
Rating:
5.0

Oahe pawn is my go to for uhaul services. The customer service is great and you won't be disappointed. 5 stars.

Marvin C. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
3.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Very good with customers. Even saved me some money.

Joseph D. 
Rating:
3.0

Customer did not leave a comment.

Raymond S. 
Rating:
5.0

Customer did not leave a comment.

Dale C. 
Rating:
5.0

Customer did not leave a comment.

Joshua L. 
Rating:
5.0

Customer did not leave a comment.

Charlotte C. 
Rating:
5.0

Customer did not leave a comment.

Rick J. 
Rating:
5.0

Customer did not leave a comment.

Carrie H. 
Rating:
5.0

Customer did not leave a comment.

Derek J. 
Rating:
5.0

Customer did not leave a comment.

Adrianne W. 
No reviews have been submitted for this location.

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