Customer Reviews for Oconomowoc Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Oconomowoc Auto Sales

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DONALD D.
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Very professional and easy to work with I would highly recommend working with Oconomowoc Auto Sales for your moving needs thanks

AMY E.
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Customer did not leave a comment.

JOEL N.
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Deano was super helpful. Great location.

KARIN K.
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Absolutely incredible experience renting from this location!!!!! The owner of this location (Dean) was so great to work with us and helped us get through a VERY stressful move in rapid time. If we ever need to rent a truck again, there is NO question that we would return.

Aaron S.
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No problems rented directly from location did not have to deal with UHaul directly

Dina J.
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Great service, equipment always in good condition. Owner very helpful.

Terrance B.
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Prompt service and easy to use location!

RANDY C.
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Customer did not leave a comment.

Deborah F.
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Customer did not leave a comment.

JEAN V.
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Customer did not leave a comment.

Paul M.
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Excellent service - hooked up the trailer and ensured all lights were working. Seamless process - was in and out in 15 mins. Highly recommended.

John P.
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You switched my reservation from an enclosed trailer to an open trailer late in the reservation process. The switch was not obvious. The proprietor said it was the second one that week. You should make the "alternate selection" more obvious. I could have gone to another location and gotten what I wanted. Not his fault, yours. He was helpful, but I had to go to a larger enclosed trailer which I did not really want.

Mark D.
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Customer did not leave a comment.

Joseph G.
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Rented many times from Dean wouldn't go anywhere else

Duane K.
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Customer did not leave a comment.

Michael K.
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JOHN P.
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Different family members have rented from here and all of us have had great experience and this one was no different. Thanks for the great service!! John

MICHELLE V.
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Customer did not leave a comment.

Phyllis M.
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Service was quick and friendly. Equipment was top notch.

ADAM A.
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Go back in time and cease to exist

Bruce D.
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Customer did not leave a comment.

Steven M.
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Owner was awesome and help me, a first timer using a trailer, a lot.

Anita H.
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Customer did not leave a comment.

Karen G.
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Excellent, efficient, professional service

Stanley B.
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The U-haul computer system was extremely slow for the location; it took 20 minutes just to complete the transaction. I understand that is a recurring problem.

George J.
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Returning the truck was easy.

TROY N.
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We phoned this location direct and had our rental order in and verified immediately. No muss and no fuss of scrolling thru web page after web page ... Just a quick chat with a friendly smile and we were all set to go !

Kevin S.
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Customer did not leave a comment.

CHRISTOPHER B.
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Customer did not leave a comment.

TROY N.
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Phone direct , don't waste your time online, just call and let them know what it is you need. This location gives FAST knowledgeable service with a smile.every time.

TROY N.
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Book directly and get the very best service . Friendly and fast check out. WAY FASTER than online check out.

STEVEN B.
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Customer did not leave a comment.

Glenn K.
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JAMES P.
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Scott L.
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TRENNY P.
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Customer did not leave a comment.

MICHAEL S.
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Customer did not leave a comment.

Christine P.
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Fantastic customer service, Gentlemen was very friendly and inviting, very helpful and went out of his way to explain the questions I had so I didn't have to call Uhaul directly.

Thomas G.
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Everything was good

Tammy J.
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Customer did not leave a comment.

Andrew C.
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I was charged 25 bucks for cleaning. I used rugs on the floor during my move and the interior of the cab was left in the same condition i found it. I feel this is an unfair charge and i will not be using this location again because of it.

RUSSELL C.
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Customer did not leave a comment.

JEFFREY T.
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It was the best and most efficient rental experience I have ever had. Hassle free with quality service and equipment.

Chad S.
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Customer did not leave a comment.

DAVID O.
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Customer did not leave a comment.

KIM R.
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Move equipment to a location closer to the customer instead of making the customer drive to the equipment.

TROY N.
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A TRUE ONE STOP SHOP ! The sales guy was very friendly and knowledgeable. He had us in and out of there in minutes ! We got all of our packing supplies from here too... AND he installs trailer hitches !

CHRISTOPHER F.
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I was a little confused about the pricing. I thought the website said something different than what was posted at the rental location.

PAUL W.
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Always a pleasurer working with Dean. Friendly, knowledgeable, expeditious service.

Teri P.
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Customer did not leave a comment.

Toya R.
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This was our first time reserving a vehicle online. Very easy process and the in-person customer service was amazing!

LAWRENCE S.
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Got all we expected, on time, under budget! Great service.

Danielle D.
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Customer did not leave a comment.

JENNIFER P.
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No improvement needed. Great customer service

John M.
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the Best customer service

Bruce D.
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Customer did not leave a comment.

ROBERT P.
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Customer did not leave a comment.

Timothy M.
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I wanted to pick up a trailer on the morning of the 20th to drop off at the loading spot in Waukesha so I went to the Waukesha location 13 days before to order. They called me on my way to work on the 18th saying I had to pick up the trailer in Wilwauke. That was unacceptable so I stopped by this location on the way to work on the 19th and found out he had 2 trailers available.

Jerry W.
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Everything was perfect

KASEY B.
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Customer did not leave a comment.

CLYDE C.
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Very friendly and helpful as always.

Diana G.
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Customer did not leave a comment.

MEGAN S.
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Marie J.
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Gary S.
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Robert D.
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Nothing! Deano is the best in the area!

James P.
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Customer did not leave a comment.

James M.
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Kristen H.
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Allen B.
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Paul B.
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This location in Oconomowoc rocks! I have rented there many times. Always a good experience. Drop off was 100% painless and pleasant.

Nicolle K.
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The location was closed but drop off was easy and convenient

Dean B.
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I was encouraged by U-Haul to drop off and confirm online. The online app froze on taking a picture of the clean trailer and I could not submit. But Dean from the drop off location was very good at letting me know he would take care of the paperwork for return and I see he completed that perfectly. Thank you Dean.

STEVE P.
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Customer did not leave a comment.

John W.
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Customer did not leave a comment.

Patrick S.
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I was charged $25 for now sweeping out the truck. I didn't “sweep it out” was because it wasn't dirty, but the attendant insisted, so I paid him in cash.

BRAD S.
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Customer did not leave a comment.

Chad A.
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Customer did not leave a comment.

chris R.
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Customer did not leave a comment.

Riley H.
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Terrible experience overall. We had booked a moving van for touchless pickup, given the pandemic. After completing the necessary check-in online, the keys were not in the vehicle as advertised and U-Haul messaged through the app saying to, “find your keys inside.” Upon entering the building, there was not an employee present. We took the key from the hanging display by the desk, matching the van we were assigned when a gentleman came over from the building next door. He accused us of stealing the key and asked if we had helped ourselves to the cash register as well. We were told we had to come inside to fill out additional paperwork. He seemed completely unaware of the touchless protocol. When he looked us up, he saw we had already completed the necessary forms and we were allowed to leave. The proprietor of the establishment (without any sort of name tag or uniform) was extremely rude and was also non-compliant with the state-wide mask mandate. The van was dirty and smelled of manure. Additionally, the drop off time was after closing and we were told to leave the key in the orange drop box. After searching for 15 minutes in the dark, we called the number on the front door. The key return box was located on the side of the building beyond a sign that said, “No unauthorized personnel beyond this point.” Poorly organized, dirty, unprofessional and rude. Will not be patronizing this establishment again.

Stephen M.
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Returning the trailer went very well and the process was quick. We were on our way very fast.

MIKE P.
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great operator

ROBIN P.
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Dropped off when closed over labor day weekend. Appeared good instructions on door and box what to do.

Montgomery M.
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Customer did not leave a comment.

Barbara B.
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All good!

Stephanie K.
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UHaul you charge too much per mile!

DALE K.
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Customer did not leave a comment.

Scott G.
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Customer did not leave a comment.

Thomas W.
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Dean was very helpful and professional.

Michael O.
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We have visited this U-Haul location before and found the store well stocked and the owner very knowledgeable and helpful.

Gary S.
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Customer did not leave a comment.

TROY V.
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I dont think there is a anything you could improve on. Everything went great!

Michael K.
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Quick and easy drop off.

Thomas A.
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Customer did not leave a comment.

Jennifer T.
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Customer did not leave a comment.

Peter J.
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Customer did not leave a comment.

MATTHEW P.
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Customer did not leave a comment.

Manfred L.
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Customer did not leave a comment.

Jeffery H.
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Nothing. Customer service was great, rates were reasonable, vehicle was excellent. A+

Scott S.
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Owner operator was very efficient, took care of me immediately and explained the functionality well.

No reviews have been submitted for this location.

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