Understand the pricing as it dose seem a little high but can be average The person that fuse the U-Haul at this location is very friendly and easy to work with
Karen C
Customer Reviews for Odds & Ends Thrift Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It sucked waiting to have my credit charge straightened out rented trailer for one day got charged for two. Brought trailer back at 3:30 and gate was open returned trailer but no one was there to check it in and next day noticed I was charged for two days still waiting to have problem resolved.
Richard IWhile the location was farther away that I would have liked...Fran was great, very accommodating and helpful (unlike the folks at Perrones...i would never use them again).
Chatt bmaybe have the person walk out to the truck and check the gas gage and mileage , instead of using her phone well out on the road, and when people put gas in the truck after bringing back not to charged again, and would be nice to get a receipt also, and when told a time that the person should be there.
Mary SDrop off location was a joke, No one was even there so I could drop off the trailer .Called Coporate explained no one was there to check in my returned trailer ,Then I was charged for insurance That I declined. Still waiting for a Refund
SAMUEL MGreat experience on this end.
DAVID DPerson called a day ahead to let me know how to drop off truck. Excellent personality and helpful
Paul MWas a bit sketchy the front end of the truck pulled terribly and probably needs to be repaired
Ariel CPerfect store location for those of us who do not live near a city.
Ray ZEasy and professional
Kerstin HWhen I returned truck in New Castle,the owner complained the truck was dirty inside cab.It was exactly how I picked it up.Last rental I picked up from New Castle was way worse.
joseph wAmazing lady she helped us right away!! Thank you so much!!
Cheyanne VLocation was very helpful and friendly. Truck was clean and ran great. The only complaint is that the truck had 1/8 of a tank of fuel when it was suppose to have 1/4. This means I had to pay for fuel I didn’t use which was very annoying.
Ryan G