Customer Reviews for Okie Mini Mart
(U-Haul Neighborhood Dealer)

483 reviews

4017 SE 29th St   Del City, OK 73115
(Just West of S Sunnylane Rd on North Side of Street)

(405) 672-8965

Location Hours

  • Mon-Sat: 7:30 am - 8:30 pm
  • Sun: 8:30 am - 8:30 pm

Services at this Location:

Contact Us

(405) 672-8965

4017 SE 29th St
Del City, OK 73115
(Just West of S Sunnylane Rd on North Side of Street)

Services at this Location:

Location Hours

  • Mon-Sat: 7:30 am - 8:30 pm
  • Sun: 8:30 am - 8:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

I did the online check in because it was really late. I prefer in person check in, it seems way more simple so.ehow. I appreciated the guy at this location. No bs just doing his job. Would use this location again if I have another need for a uhaul.

Sara K. 
Rating:
5.0

Turn down service no

damon B. 
Rating:
5.0

Customer did not leave a comment.

Tony W. 
Rating:
5.0

Customer did not leave a comment.

Dustin W. 
Rating:
5.0

Same as other facilities first class

Elizabeth T. 
Rating:
5.0

The truck was clean ran well and great mileage would use again. Thank you Connie Hoke

connie H. 
Rating:
4.0

Customer did not leave a comment.

Jose A. 
Rating:
1.0

Had the worse experience ever at this location for multiple reasons.

Marjona S. 
Rating:
5.0

Customer did not leave a comment.

Christie R. 
Rating:
3.0

When I arrived to pick up my U-Haul I picked it up left only to get to where I was going to find out it was still full of stuff someone else left in the back I returned back to the place told the man he thought I was supposed to have cleared it out and told me to go ahead and move it out and put it on the curb I sit there and let him do it I took the U-Haul back wasn't even gone a hour brought it back and returned it because I didn't like how I was driving and I had already missed my appointment due to me having to turn around and bring it back the first time I was charged $35 cuz he said I went 10 miles when I feel like I shouldn't have been charged nothing when you gave me a used dirty U-Haul

cyrstal C. 
Rating:
5.0

Attendant was very polite and worked quickly to get me on my way.

Sonya W. 
Rating:
5.0

Customer did not leave a comment.

ginger S. 
Rating:
3.0

Customer did not leave a comment.

Kyle M. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Customer did not leave a comment.

Truquoise J. 
Rating:
5.0

Customer did not leave a comment.

daija C. 
Rating:
1.0

This location was a rip off. I put fuel ⛽ in the truck to return and Kim seung asked me to put 15.00 more dollars in the truck when I didn't go 12 miles. This location didn't have any fuel of there own I got ripped off.

KEYA M. 
Rating:
5.0

Customer did not leave a comment.

Artemio I. 
Rating:
4.0

Very satisfied , smooth trip with no problems👍

Shirley C. 
Rating:
5.0

Customer did not leave a comment.

Patrick F. 
Rating:
3.0

Had to drive to another town to pick it up. It was located in an area of town that I wouldn't normally go. Especially at night. The office was located in a dingy convenience store with bars on the windows. I kept getting interrupted by customers coming in in buy items. The clerk would stop and wait on the convenience store customers, in the middle of my rental process, and then come back to help me. The truck had been smoked in and had ashes in the cup holder. The back end was not swept out. It had cigar wrappers, and plastic with a fake finger nail. Low on gas so I had to fill it before driving to my house. Not my usual u-haul experience.

Machelle S. 
Rating:
5.0

Customer did not leave a comment.

Rene E. 
Rating:
5.0

Customer did not leave a comment.

Tyreshia H. 
Rating:
4.0

Customer did not leave a comment.

Geyzylle F. 
Rating:
4.0

Customer did not leave a comment.

Gregory H. 
Rating:
3.0

Was not aware of a $100 fee before arrival as it was not listed on the website. Not the locations fault but it was uhauls fault.

Matthew B. 
Rating:
2.0

The attendant didn't get off of his phone the entire time and just grunted and pointed to where he wanted me to park the trailer. He was not helpful and only put down his phone when I didn't go where he wanted me to go. I was glad I was only dropping off a trailer there and not renting from there. Not helpful.

Dawn P. 
Rating:
5.0

Customer did not leave a comment.

Troy W. 
Rating:
5.0

Agent at Okie Mart explained billing and had all items available in one location. The original agent on Douglas helped me find this location at the Okie Mart. Uhual was great!

Vanessa B. 
Rating:
4.0

Truck has major driving issues that need to be addressed before someone gets in an accident due to lack of maintenance on this particular truck , I've never drove anything in such bad shape as thus truck is !

april M. 
Rating:
3.0

Customer did not leave a comment.

Mark M. 
Rating:
3.0

Nothing everything was good

brenda I. 
Rating:
5.0

Excellent service

Sandra P. 
Rating:
3.0

Customer did not leave a comment.

Hailey W. 
Rating:
1.0

I WOULD NOT GIVE ANY STARS IF IT WERE POSSIBLE! JUST HORRIBLE! NEVER AGAIN!! was blamed for a scratch on the rental that I didn't do. I had to pay an extra $150 for something that the man knew I didn't do. I'll admit that I didn't take any pictures of the rental before I left because I was in such a rush to get things . But still. Very poor service.

Tiana S. 
Rating:
5.0

Not nothing clean and fast service

Linda K. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Excellent service

Ronna P. 
Rating:
1.0

The truck was a real piece of shit. I don't believe it was roadworthy and it definitely wasn't at highway speed. Guess I lost two or three fillings and my diet DP was flat in about 4 seconds because that truck shook so bad. Anyway the truck was a turd but the okie mart or whatever it's called was the place the bad turds go to hell. Pretty gross all around. Take care

Max S. 
Rating:
5.0

Fast , friendly service. I reserved online and picked up 30 minutes later on Memorial Day. Very convenient and affordable!

Martin H. 
Rating:
4.0

Customer did not leave a comment.

Landon M. 
Rating:
5.0

Customer did not leave a comment.

Roy W. 
Rating:
5.0

Customer did not leave a comment.

VIRGIL S. 
Rating:
1.0

Customer did not leave a comment.

Tristan L. 
Rating:
5.0

Customer did not leave a comment.

Laini S. 
Rating:
1.0

This was the most disgusting vehicle I have ever rented. It was filthy and pieces of steering column fell off when I entered the vehicle. The owner had no comment when everything was brought to his attention. I need a vehicle again the next two weekends but if there is not another location with availability(there is one closer to me), I will go to another company.

lucinda L. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Keep Doing what ur doing

Alvinia G. 
Rating:
3.0

Customer did not leave a comment.

Dawn C. 
Rating:
5.0

Customer did not leave a comment.

keith C. 
Rating:
2.0

The headlight was out on the uhal and they did not have all the equipment I reserved which left me trying to move large furniture and appliances with no dolly.....

Lacee Q. 
Rating:
3.0

Accept government cards which are not prepaid cards and don't lie to the customers and fail to tell them they need 100.00 cash .

Jarrod W. 
Rating:
1.0

Have the equipment that was reserved at the location whereot was reserved, I went to pick up the equipment at the location I reserved it at and they did not have it there and it was an ridiculous inconvenience since I had to drive 20 minutes to the other location which was a poor excuse for a Uhaul location. I was extremely frustrated and inconvenienced disappointed. If it wasn't for the fact that I needed the equipment I would have never reserved anything from that location. Would never recommend that place to anyone or for that matter I will not recommend anyone to use Uhaul in the future. Extreme unhappy customer!

Alex C. 
Rating:
3.0

Customer did not leave a comment.

Gerald O. 
Rating:
5.0

Very nice guy and had me in and out customer service he was a 10 and I never give any a 9 let alone a 10

RICK R. 
Rating:
5.0

The staff was very helpful

greg S. 
Rating:
1.0

They was rude do not have the equipment I requested for u will not be using u haul

Velnita P. 
Rating:
4.0

Great service.

philip M. 
Rating:
3.0

I can't believe I had to put in $18 of gas just for driving six damn miles just to return the tank on "full". What a rip off.

Brian P. 
Rating:
5.0

I expect nothing more from U-haul it exceed my expectations

Nicholo A. 
Rating:
5.0

Customer did not leave a comment.

DONALD M. 
Rating:
3.0

Customer did not leave a comment.

TYANN M. 
Rating:
4.0

Van was dirty on the out side. The inside was fine. The man on inside was very helpful.

MICHAEL Z. 
Rating:
5.0

Great place to rent from! I reserved a smaller 20ft and ended up needing a 26ft last min. The lady at Okie Mart was very helpful getting me switched over to the bigger size. I'd definitely use this place again.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES E. 
Rating:
1.0

Dirty environment in a not safe area. Associate barely spoke english and was not helpful at all. Took way too long

Emma G. 
Rating:
5.0

Great experience

REGINALD C. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

LEE L. 
Rating:
2.0

The rental van that I rented had dog hair on seats and in cargo and the whole van smelt like bad dog odor....I won't rent from this location again.

DIPAK P. 
Rating:
5.0

Customer did not leave a comment.

MELONI J. 
Rating:
4.0

Customer did not leave a comment.

JAMES M. 
Rating:
4.0

Customer did not leave a comment.

Vincent P. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
5.0

Customer did not leave a comment.

Stuart H. 
Rating:
5.0

Customer did not leave a comment.

RANDALL S. 
Rating:
5.0

Customer did not leave a comment.

JUDY A. 
Rating:
5.0

came in without a reservation and was able to rent a truck in an emergency to pull a trailer back to Saint Charles.. thanks for your help.

MICHAEL M. 
Rating:
1.0

This place should close

BRYAN J. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

DAVID Y. 
Rating:
5.0

Customer did not leave a comment.

BRIAN P. 
Rating:
1.0

Fuel level was given to me low. Had low tire pressure in rear left. Then the battery went out!! This location was extremely sketchy. Had a homeless man approach my vehicle and blow snot rockets as I was trying to check in. Had to pull into the Walls parking lot….

Brieanna W. 
Rating:
5.0

So expedient and exactly what I needed after a long 3 days of moving.

Kelly B. 
Rating:
3.0

Let the Customer know when You give Your card info that freezes that amount in Tour account.

RONALD D. 
Rating:
4.0

Customer did not leave a comment.

Nicki D. 
Rating:
5.0

Customer did not leave a comment.

cheryl J. 
Rating:
5.0

Customer did not leave a comment.

ZANESHIA J. 
Rating:
4.0

Customer did not leave a comment.

Nikki S. 
Rating:
2.0

I had a guaranteed reservation in Edmond, OK (30 miles away from Del City) but was informed on the day of pickup that no truck was available. The result was an unanticipated long round trip during rush hour coupled with the necessity to completely rearrange and reschedule travel and help in packing. The agent informing me of this change was unapologetic and uncaring with regard to the inconvenience. If UHaul is going to make guaranteed reservations, they should be prepared to, as their answering machine message says, "fulfill their promise." Not in my case...

JOHN B. 
Rating:
4.0

.

JAMES S. 
Rating:
1.0

Rude. Did not have truck I reserved.

RACQUEL TIASHIA H. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
1.0

Very rude

HOLLY F. 
Rating:
1.0

I did not select this location for a reason. This location has a history with previous customers who have not been satisfied with the customer service experience including the truck and equipment. I tried speaking to customer service to request the Bas Pro location to avoid problems with the rental and was denied. I ended up having problems with the rental and it is like I was simply ignored. To improve my experience, you can refund me the days I did not have the rental. For example, the truck and trailer was used for 24 hours. Since I was forced to deal with a the dealer changing the equipment at the last minute without me knowing, I should be given a discount. They knew the tire could not make that long trip abs seeing that I had insurance on it meant they could let me absorb the cost. Also I should be given a discount because the cabin of the truck had an ashtray full of cigarette butts and the truck was not swept before renting it to me. That location is just a bad service provider and I did not want to rent there because I know they are terrible. I could not delay having my items delivered so I had not choice.

ROBERT B. 
Rating:
2.0

The confirmation email told me to go to one spot to pick up the truck when I got there they told me they couldn't rent it to me and then I had to drive to the nearest town to rent it really aggravating especially when they charge you for miles I think it was like an extra 40 miles just to go pick it up from the nearest town next time I'll just ask somebody with the trucks to help me but the people the lady that helped me and the man that helped me were really polite though

Mario V. 
Rating:
5.0

Customer did not leave a comment.

NATHAN R. 
Rating:
3.0

Junk hole mart that looks rundown and is not in a great part of town. Communication with staff was a little difficult.

Joshua C. 
Rating:
5.0

Not sure they were closed when I dropped off my u haul

IKIE S. 
Rating:
5.0

Customer did not leave a comment.

Gabriel M. 
No reviews have been submitted for this location.

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