Customer Reviews for Old Towne Laundromat

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Old Towne Laundromat

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

John W. on

Rating:

The manager was nice and sympathetic unlike the corporate customer satisfaction center.

Carol B. on

Rating:

Customer did not leave a comment.

Lindsey L. on

Rating:

Everything was easy and convenient. Thanks for a great first and hopefully last uHaul experience.

Jim W. on

Rating:

It went smoothly. The staff was professional and helpful.

Richard T. on

Rating:

Customer did not leave a comment.

Judith D. on

Rating:

Customer did not leave a comment.

Lauren P. on

Rating:

It was very easy and close to UW-SP campus.

Scott M. on

Rating:

Customer did not leave a comment.

Sandra J. on

Rating:

We had a wonderful experience. Thank you!

Dean V. on

Rating:

Customer did not leave a comment.

KATHLEEN P. on

Rating:

The two gentlemen that assisted me were both amazingly wonderful!!! I highly recommend this location!!

Asher S. on

Rating:

Charged me for gas after I filled it up past where it was when I got it

John D. on

Rating:

I had made the reservation to pick up the uHaul in Wisc Rapids. When we went to pick it up we were told we should have received an email or text advising us the pick up was moved 30+ miles away. We did not receive an email or text. When we arrived at the location in Stevens Point the woman at the counter was rude and unsympathetic. She stated they had called the day before to advise us the location was changed. We did receive a phone call but he never stated it was moved. Just said calling to confirm the date and time. Very frustrating and an additional cost to us in time and gas money!

Aaron G. on

Rating:

Had trailer for 7hrs charged me for 2 days.

Richard D. on

Rating:

Customer did not leave a comment.

Amy F. on

Rating:

Customer did not leave a comment.

Lee L. on

Rating:

Customer did not leave a comment.

Susan W. on

Rating:

We Had to Make a police Report to Steven Point police Department! Also, complaint with U Haul in Green Bay! Jeff U Haul Re Person Committed Fraud with mu bank Card and also asked me to get Cash too! This is being looked at in all depts.!

Judith H. on

Rating:

Customer did not leave a comment.

Valarie S. on

Rating:

Customer did not leave a comment.

charlie B. on

Rating:

Customer did not leave a comment.

Randal C. on

Rating:

Customer did not leave a comment.

Mike T. on

Rating:

Customer did not leave a comment.

Lisa A. on

Rating:

Customer did not leave a comment.

Riely H. on

Rating:

Dirty, confused, not helpful, and overall uncomfortable experience.

Steven C. on

Rating:

Customer did not leave a comment.

Joe W. on

Rating:

Customer did not leave a comment.

Brian M. on

Rating:

Customer did not leave a comment.

BOB W. on

Rating:

Customer did not leave a comment.

Jennifer S. on

Rating:

Poor internet service, froze while attempting to check my application. Didnt have any clue on how to hook up the trailer, didnt maintain any part of the trailer. I wasnt sure if it would make it home.