I dropped the truck off early, called the number on the reservation to see where to leave the key. No one returned my call so I took the key with me. The next morning I get a text (8:20am) stating we see you dropped the truck off, where did you leave the key. I explained that I left a message the day before stating I would bring the key back. I asked where they wanted me to leave the key and let them know oncre I drop the key off I would text them. Onr hour later (9:30) I get a call from someone asking where is the key. I told them the same story about leaving the message, they wanted to know what phone number I left the message on. Asked to call the number they called me from once I dropped the key off. So I dropped the key off (10:03am) and called the last number and let them know. Around 1:48pm, I get a text asking me where the key was. I told them that they had some internal communication issues and that I was told to call the other number when I dropped the key off. Nevertheless the key was returned to them.Tara B.
Customer Reviews for Olde Country Buffet LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great and helpful!Joe E.