location of parking lot was small no where to park truck. app to return vehicle would not take pictures of odometer and fuel gauge sat on hold for almost 45 minutes on phone to be told just leave key in drop box and some will contact you Monday during business hours.robert C.
Customer Reviews for Olivet Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick service with a smile and gentleman there hooked the trailer up and I didn't have to do anything but sign my name....highly recommend...ROBERT LYLE V.
Customer did not leave a comment.KENNETH RICHARD S.
Customer did not leave a comment.MAX FRANCIS F.
Customer did not leave a comment.Barbara J.
Customer did not leave a comment.TERRI LYNN H.
Customer did not leave a comment.John T.
Customer did not leave a comment.Michael W.
The overall experience was great!TROY JOHN T.
The right turning signal light did not work. I drove to Chicago and back with no right turn signal. I forgot I tell him when I returned the trailer. Everything else was perfect. Clean.JOSEPH RICHARD F.
Customer did not leave a comment.Kerri B.
Customer did not leave a comment.SARAH MARIE K.
Everything was wonderful, Very very kind gentleman at the hardware. Would rent something their again.JAMES ALEN D.
Customer did not leave a comment.JESSICA SUZANNE M.
Customer did not leave a comment.ROBERT EUGENE F.
Customer did not leave a comment.SHAWN STEVEN D.
I was kind of surprised the trailer didn't have a trailer jack. Nothing to do with the pick up location though.ROBERT B.
The staff was greart but the lights and trailer was badDAKOTA JOE Z.
Super easy to drop off. This is our 3rd time so far this year and every time has been great!David B.
Said the store opened at 9am so we could pick up then, clerk didn't arrive until 9:25 with no apologies for being late and there were other customers waiting as well. Other than that it was greatBRADCALVIN O.
Very friendly staff and ease of service. ExcellenceDavid H.
Fix the leaky muffler.HOWARD LESLIE H.
I reserved 12 furniture pads. They had none.WALDO JOHN F.
Service is excellent, I looking forward to be a costumer for long time.JULIO OVERVIS P.
Customer did not leave a comment.Matthew A.
Everything went wellGabriel I.
The only issue I had was trying to return the unit using the online system. First it wouldn't find my location, and I had all of my location services turned on. Then using a different phone, the system could not find my rental. Had to do the chat, which took a long time to connect to someone. Ended up calling the facility the next day to make sure that I was not going to be charged extra. Other than that, things were good.Scottalan L.
Customer did not leave a comment.David B.
Customer did not leave a comment.Robert F.
Customer did not leave a comment.Mikayla B.
Customer did not leave a comment.Christophervince O.
Limited inventory, but helpful and politeBrad C.
Customer did not leave a comment.WALTER M.
Customer did not leave a comment.Ryan L.
Customer did not leave a comment.swanson E.
Customer did not leave a comment.david B.
The folk at Olivet (MI) Hardware were helpful even during a phone call from my family member who had no info about the rental. They had very convenient drop-off area and even Sunday hours, which saved us tons of time. They will likely see my family again.dennis M.
Customer did not leave a comment.Matthew W.
Customer did not leave a comment.Dawn H.
Customer did not leave a comment.Marybeth S.
Customer did not leave a comment.Timothymerritt T.
We rented a 4x8 enclosed trailer and were really pleased with this little trailer. It handled great and was a very handy size. We would rent one again if the need arises.Wendy M.
Customer did not leave a comment.David H.
Customer did not leave a comment.Matt D.